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Abdul Hameed Shouman Street, 11110 Amman, Jordan
August 15, 2016
July 31, 2016
눉Everything. They didnt give me the room I ordered (putting in mind I booked in february and my booking was in end of July), then I was promised an upgrade and everyday they gave me an excuse of why they were not able to upgrade me. One of our friends found blood on her mattress, and guess what nothing happened then either, they just cleaned the sheets !! And on the last night there waa no electricity in all our rooms becuase of the renovations their doing inside the hotel, in the floor under us, while we were there !!!! So they had to move us to other rooms for the night. This hotel should not have the name kempinski on it since any local hotel would have been a much better choice than this
눇Most of the staff are very welcoming and helpful. The only reason I put a sad face next to staff was becuase I wanted this hotel to get a rating of 0 !! This hotel doesnt reserve their staff.
July 18, 2016
눉Pillows are not comfortable
눇Staff are very freindly
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