399-9301 Nagano, Hakuba, Hokujo Misorano 2937-730, Japan
#67 of 149 vacation rentals in Hakuba
Guests' ChoiceBased on 42 hotel reviews
8.6Cleanliness
8.8
Comfort
9.0
Location
9.2
Facilities
8.6
Staff
8.9
Value for money
8.7
Free WiFi
5.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 5, 2024
Mark
AustraliaLocation was fantastic and the staff were so friendly and helpful.
Stayed in March 2024
Reviewed: February 9, 2024
Caroline
AustraliaGreat cabin. Warm. Very close walk to the main street in Echo Land to catch the ski shuttle. Great service picking up and drop off at the Hakuba train station. Staff were very welcoming and also helped us with booking taxi's. Great value for money
Stayed in January 2024
Reviewed: February 6, 2024
James
United KingdomNothing
Clean well equipped. Great family business
Stayed in February 2024
Reviewed: February 3, 2024
Rui
AustraliaSome heating in the bathroom and toilet would be nice. Some more storage space in the kitchen as there is plenty of room
Great location. Spacious and clean.
Stayed in February 2024
Reviewed: January 28, 2024
Sheree
AustraliaThe area is a very western area where it is harder to get the authentic experience of being in Japan
The hotel shuttle to/from bus station was very convenient as was the free shuttle to the ski slopes that departs just down the road
Stayed in January 2024
Reviewed: January 26, 2024
Jessica
United KingdomNothing. It was great
Amazing location, great staff (especially the driver who was so great to drive us around). The place was spacious and perfect for us!
Stayed in January 2024
Reviewed: January 24, 2024
Marie
Australianothing
the facilities were perfect for a large group of 4 families totaling 14. All 7 bedrooms have en-suites so everyone has their own private space as well as great communal areas. Chika and family were amazing and very hospitable providing shuttle services to lift areas and onsens as well as helping with restaurant bookings.
Stayed in January 2024
Reviewed: January 8, 2024
Guergana
AustraliaWe loved everything
We were a group of 4 and hired the whole lodge. It was amazing, excellent location, great bathrooms. Chill was so lovely and helpful.
Stayed in January 2024
Reviewed: January 8, 2024
Kimika
AustraliaWe had 7 people in our cottage it was small , there were bigger ones which we would need next time to fit us all, it was quite crowded at meal times.
It was a neat cottage close to everything and very clean the beds were comfortable.
Stayed in December 2023
Reviewed: January 3, 2024
Robyn
AustraliaThis property was excellent for our family. The location was very good with a shuttle stop out the front.
Stayed in December 2023
Reviewed: January 1, 2024
Vivian
AustraliaThe room temperature was not able to be maintained by the air conditioning, kept fluctuating.
The owner of the property was exceptionally nice and helpful. The free transportation provided from and to the train/bus station made our life much easier!
Stayed in January 2024
Reviewed: December 17, 2023
Chloe
AustraliaThe living area was not great. The couch was very small and uncomfortable. We couldn’t all sit together and chat in the living room comfortably. I would also recommend they put in bedside tables and lights.
Location was great! Right next to the main restaurant strip in Echoland. Also great shuttle service to Hakuba 47.
Stayed in December 2023
Reviewed: October 30, 2023
Ornuma
ThailandWish there were a sheet of house rules rather than finding signs on a wall everywhere.
No fuss reception. A staff was there to greet and provide the house code.
Stayed in October 2023
Reviewed: October 9, 2023
Nikhil
JapanBathroom and Toilets should have the locks. Rest is amazing
Amazing location, cleanliness, property, comfortable beds, very good services like heated floor, heaters, hot water, induction, fridge, cupboards, cleaners tables sofas, TV!!
Stayed in October 2023
Reviewed: April 7, 2023
Napapilan
Thailandtoilet,Would like to add travel information in case of using public transportation or providing a car rental service with a driver would be very good sometimes needed,and information about luggage storage other than at the station or deposit at the accommodation There is a delivery service before boarding the car. If you can collect transportation costs.
Host take care pick up from bus station on time
Stayed in April 2023
Reviewed: March 1, 2023
Jenna
AustraliaThe bath towel size was very small.
Wonderful cottages- heated floors, comfy beds, space for ski equipment and a beautiful outlook to the snowy surroundings. Staff were helpful and kindly picked up/dropped off at train station. Super close to the Main Street of restaurants etc.
Stayed in February 2023
Reviewed: February 18, 2023
Xu
New Zealandhelpful staff and beautiful location! close to the ski resort as well.
Stayed in February 2023
Reviewed: February 16, 2023
Mick
AustraliaMattress on the floor could maybe do with a bed to raise you up off the floor but seems to be the norm in Japan
Great location, helpful staff, comfy and great family accom
Stayed in February 2023
Reviewed: January 27, 2023
Robert
CanadaA bit chilly in the winter- especially the rooms w/out tatami mats. However, there is good heating.
This was a great choice for a family ski holiday. The location is convenient- the shuttle to Goryu and Hakuba 47 is out front, rhe shuttles to the rest of the hills only 5 minutes walk away, close to Echoland and in a quiet setting. Cottages are spacious and bright. The night taxi stop is only 5 minutes walk at Cherry Pub.
Stayed in January 2023
Reviewed: December 31, 2022
David
Japanrecommend adding cable tv, DVD player.
location.
Stayed in December 2022
Reviewed: December 25, 2022
Tony
Australianothing
excellent cottage, very comfortable and great location
Stayed in December 2022
Reviewed: April 4, 2022
Maelani
JapanThat I cant be there right now.
Coziness of the cabin made very relaxing to come home to after a long day out on the slope. Small kitchen with all the necessities if we needed to cook, were provided. Plus all the appliances, fridge, freezer, microwave, rice cooker, and conventional oven. If you dont feel like cooking very convenient to restaurants and slopes. We stayed there 2 weekends where it was white out. Staff at the cabins were up earlier to plow roads and parking lots for easy access. Also let us utilize brushes and scrapers for car.
Stayed in March 2022
Reviewed: December 23, 2021
Juan
Japanthe mattress’s provided were very clean but uncomfortable. my back was aching each morning.
the property offered a cozy and closed off atmosphere safe for children. There were also many delicious mom and pop restaurants in the area.
Stayed in December 2021
Reviewed: December 30, 2023
Ada
Hong KongCleaniness of the utensils and cooking equipments. The toaster oven is filthy.
The location is great especially you are skiiing around the area. Driving is essential and parking is right in front of cottage. Better if washing machine and oven is available inside the chalet. The utensils and cooking equipments are quite dirty. The sofa is quite unclean too.
Stayed in December 2023
Showing 1 - 25
Bangkok, Thailand
London, UK
The Villages, USA
Dennis Port, USA
Jindabyne, Australia
Malinalco, Mexico
Białowieża, Poland
Opunake, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content