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381-0401 Nagano, Yamanouchi, Hirao 2201, Japan
March 6, 2016
눉Arrived at 2.50pm off the bus, the place was closed, the owner turned up at about 10 past 3, it was cold and the hotel was not heated, our room was about 5 degrees, we put the air con on and it helped a bit , the futons were paper thin and offered no protection from the cold floor ! We had a pretty uncomfortable night , our host gave us the wrong information about buses so we missed it , no break fast was offered , but she sent us to a cafe that was closed, overall a very disappointing stay!
January 4, 2016
눉The bath water was way too hot!
눇Room and location
January 6, 2016
눉Poor facilities, old faulty plumbing, communication difficult (only one part time staff member spoke limited English). No hot water to room or electric jug! (Needed to take small thermos flask down 2 floors to reception to get limited hot water!) Share bathroom was inconvenient to access. (needed to go to basement and negotiate underground passage about 200m!) No meals available on premises and few local facilities open.
눇Location to snow monkeys
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