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160-8330 Tokyo Prefecture, Shinjuku-ku, Nishishinjuku 2-2-1, Japan
16 July 2015
15 July 2015
눉room rate was farely high
눇The location is great, very close to the transportation system and shopping malls
12 July 2015
눉The fitness center was very poor. For a top hotel, this was very disappointing. The overall experience was a bit too impersonal. There were no friendly people to greet us, just a line of serious Japanese men and women whose etiquette felt more robotic than human. You need more staff who are less worried about how their English sounds and more concerned with the comfort of their guests. Front desk felt a bit like a processing plant.
눇The location and cleanliness were satisfactory. The view was very good. Receiving the Japan times Newspaper (in English) in the morning was a nice personal touch. Fantastic Newspaper.
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