389-2502 Nagano, Nozawa Onsen, Toyosato 8455-2, Japan
#12 of 33 hotels in Nozawa Onsen
Guests' ChoiceBased on 44 hotel reviews
8.9Cleanliness
9.1
Comfort
8.9
Location
9.1
Facilities
8.7
Staff
9.7
Value for money
8.8
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 31, 2024
Li
Hong KongIt’s located right next to the slope so the compromise is you won’t be in the heart of the village
Highly recommend having dinner at the lodge. Most tasty miso soups I’ve had. Very warm staff, the owner picked me up /dropped me off at the bus stop, I had a nice stay.
Stayed in March 2024
Reviewed: March 10, 2024
Vincent
JapanNothing!
Great hospitality and breakfast. Dinner is awesome too!
Stayed in March 2024
Reviewed: February 24, 2024
Marcel
AustraliaGreat if you want to stay on the snow. Ski in ski out. Just a little difficult to move around as you’re on the snow and need to walk through it to go anywhere.
Stayed in February 2024
Reviewed: February 21, 2024
Isaac
United States of AmericaStaff were so friendly and helpful. We were able to rent skis at the lodge which made the whole trip easier!!
Stayed in February 2024
Reviewed: February 19, 2024
Christian
JapanIt’s a long climb to get back to the lodge from the village at night
Staff was very helpful, responsive and accommodating
Stayed in February 2024
Reviewed: February 12, 2024
Julie
AustraliaThe lodge was located right next to the Hikage Gondola, multiple ski rentals and restaurants which was very convenient if you want to take advantage of the powdery snow and lift passes. Breakfast and dinner was delicious and all the staff were super friendly. It's difficult to get into town at night since the walking escalator to town closes around 4.30pm, which means you'll need to make sure you have dinner reservations or food planned beforehand.
Stayed in February 2024
Reviewed: February 9, 2024
Peter
AustraliaGreat location, friendly staff and great meals. Room was perfect for our family of four.
Stayed in January 2024
Reviewed: February 6, 2024
James
AustraliaWe had a wonderful stay at Hahnenkamm. The ski-in-ski-out location was brilliant and the staff were lovely. The staff were particularly helpful with logistics related to luggage and ski gear, and the over-snow transfers from the Nozawa Onsen Liner bus stop were seamless. The breakfast was very decent and the dinner was exceptional. A cheap ski wax service on site was a great perk.
Stayed in February 2024
Reviewed: February 3, 2024
Leanne
AustraliaSki out and in was very handy and easy. The food at breakfast and dinner was superb, changed every day and Traditional Japanese which staff explained. Very helpful and friendly staff with good ski and boot hire on site. Excellent pick up and drop off service included from bus stop.
Stayed in January 2024
Reviewed: February 1, 2024
Emily
AustraliaWe had a fantastic stay. Thank you to the lovely family who runs the lodge, plus Maya and Anna. We had such a great time skiing and Lodge Hahnenkamm was the perfect ski in ski out base. We can’t wait to come back :)
Stayed in January 2024
Reviewed: January 27, 2024
Belinda
AustraliaOnly downside was open communial showering but for the money in peak season it was great
I booked this for my 20 year old son and he really liked it . He said it was a good spot and breakfast included was great. The rooms were neat and tidy and everyone was friendly.
Stayed in January 2024
Reviewed: January 23, 2024
Max
SingaporeBrilliant location for ski in ski out, slightly harder for getting into town as bit of a walk on snow but not the end of the world - quite exciting. Staff were delightful and made the trip
Stayed in January 2024
Reviewed: January 17, 2024
Maureen
United States of AmericaIt was SO COLD!!!!!!!!!! Our room was not well insulated so we needed to get straight into bed once we got home for the night and just huddle under our blankets. Also, we were not aware that we would be picked up and dropped off at different bus stations, and did not love that we were dropped off farther away from town than when we arrived. We were hoping to have a cup of tea and a snack before heading back to Iiyama and ended up having to walk uphill about 15 minutes in the snow to get back to the center of town after being driven down the mountain on checkout.
The location was absolutely unbeatable relative to the slopes. You could actually ski right in and right out of the lodge. I've never stayed at a facility like this before, but will likely look at doing so again next season! It was wonderful that they allowed us to rent skis and gear from the lodge as well, so we could just arrive with our bags and personal items, and not have to worry about lugging large pieces of gear up and down the mountain. The food was so wonderfully delicious- I highly recommend staying in for dinner!! We ordered the "special course" and were served way more than we expected- multiple courses and all so fresh and healthy. The staff were so kind and courteous and the facilities were clean and well taken care of.
Stayed in January 2024
Reviewed: January 14, 2024
Vong
United KingdomNo restaurants nearby at night. Need to reserve dinner in the lodge one day in advance. Buy some snacks in advance too.
Close to ski lift and gondola. Quiet and peaceful environment. Beautiful view next to the slope. My kids can play with the snow in front of the lodge.
Stayed in January 2024
Reviewed: January 13, 2024
Sophia
AustraliaN/A
Loved how it was on the mountain and staff were very friendly and helpful. Would definitely stay again!
Stayed in January 2024
Reviewed: January 7, 2024
Sam
BelgiumGreat family that is super helpful and kind. We had a wonderful stay.
Stayed in January 2024
Reviewed: April 9, 2023
Tom
AustraliaThe location meant that I had to walk down and then back up a snow covered path at night to go and get dinner. The path leads back down the hill into town so it can be pretty slippery. I didn't find it too bad but it would be ideal to not have to do that and some people really wouldn't like it. The trade off is being up the hill already in the morning to go skiing/boarding. Walk up the slippery path at night took about 10-15mins. The whole walk overall took about 20-25mins.
Great location for the slopes. Lodge was really quiet and comfortable, perfect for a good sleep after a day snowboarding. Onsen was super hot.
Stayed in February 2023
Reviewed: March 20, 2023
William
Isle of ManI can’t remember anything I wasn’t satisfied with. Maybe bigger house slippers for guests with big feet:)?
The lodge was incredible. First the wonderful family who run the lodge contacted me to make sure they knew what time I was arriving in Nozawaonsen, they met me off the shuttle bus with their caterpillar car to drive me up to the lodge which is at the bottom of the slopes. Right to the door of the hotel. The staff were very friendly and welcoming and spoke brilliant English , my Japanese is really bad so this was a great help. They told me the safest ways down I to town and made sure I understood so I was safe. Each morning a beautiful breakfast was supplied. The views were breathtaking and the atmosphere was very homely. I got to know other guests very well. Which was lovely as I was traveling alone. When my last day came they made sure they knew what bus I was getting back to Iiyama station and drove me and my bags down the mountain again to the bus stop. Couldn’t have asked for a better stay. I really want to go back next year! Thank you so much for my lovely stay!
Stayed in March 2023
Reviewed: February 24, 2023
Ebony
AustraliaBeing on the slopes is awesome but it’s a bit of a walk to town for dinner. It is a beautiful walk though! Make sure you have some snow shoes
Great ski in and ski out. All of the staff were very friendly and helpful. They let us keep our luggage at the lodge after check out so we could spend the day on the slopes. They then dropped us to our next accomodation on the other side of town when we were finished snow boarding. The dinner was delicious.
Stayed in February 2023
Reviewed: February 22, 2023
John
United States of AmericaWalking to village in snow. After Yu Road closes,you have to hike it. But it is good walk from Ogama hot spring via back road.
Ski in and out right on the mountain. Friendly staff and quaint setting. Also, breakfast is delicious and looked forward to every morning!
Stayed in February 2023
Reviewed: February 1, 2023
Courtney
Australiato walk into town at night was a little far if snowing
the rooms and facilities were clean and comfortable. breakfast Provided each day. easy acess to the chair lifts.
Stayed in February 2023
Reviewed: January 22, 2023
Winston
Singaporeif there is an option for a room with private bath will be nice.
Wonderful location as a ski-in-ski-out property.
Stayed in January 2023
Reviewed: February 28, 2022
M
JapanThe beds were a bit old and squeaky
Friendly, accommodating staff, great location
Stayed in February 2022
Reviewed: February 24, 2022
Vincent
JapanVery friendly and helpful staff. Great food both for breakfast and dinner, small bath, nice cozy atmosphere in the main room.
Stayed in February 2022
Showing 1 - 25
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