390-0863 Nagano, Matsumoto, Shiraita 1-1-6, Japan
#24 of 67 hotels in Matsumoto
Guests' ChoiceBased on 180 hostel reviews
8.2Cleanliness
8.4
Comfort
8.2
Location
8.9
Facilities
7.9
Staff
9.3
Value for money
8.9
Free WiFi
9.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 28, 2024
Stefan
GermanyA good location close to the train station and castle. Furthermore using a Futon style bedding.
Stayed in March 2024
Reviewed: March 7, 2024
Jeffrey
AustraliaThe kitchen and common room can get a bit crowded but just stagger the cooking times
Loved the futon bed in the double room. Very warm and the nearby onsen was a good recommendation
Stayed in March 2024
Reviewed: March 3, 2024
Nieva
CanadaThe wood in our room was varnished that day so it had a strong fume smell throughout our stay. We notified the staff but all we could do was leave our room door open. It's quite a long way and a big staircase to the washroom from the double room upstairs.
Good location and facilities.
Stayed in February 2024
Reviewed: February 25, 2024
Saurabh
IndiaGood location.
Stayed in January 2024
Reviewed: February 20, 2024
Timothy
AustraliaNo issues
Very friendly and helpful host
Stayed in February 2024
Reviewed: February 5, 2024
Taetravel
ThailandThe 2 floor was a little bit uncomfortable
The owner was so nice
Stayed in February 2024
Reviewed: January 29, 2024
Charlton
FranceGood to have a kitchen to make a hot drink . Beds comfy, great little heaters in each room. Good location to find from station and to walk around Matsumoto. Even provided hit water bottles to warm the bed at night :)
Stayed in January 2024
Reviewed: January 16, 2024
Viagens
BrazilWould improve cleaning
Good place with nice people. Full of information about trips and attractions
Stayed in December 2023
Reviewed: December 13, 2023
Rafael
BrazilI'm not used to sleeping on a futon, so I was a little surprised by the thickness of the mattress. But overall I cannot complain
The hostel is located on the banks of a stream in a residential area. I particularly liked the receptiveness of the staff. They gave me tips on various things I could do in the city and the surrounding area. If I return to Matsumoto one day, I will definitely try to stay at this hostel again.
Stayed in November 2023
Reviewed: November 27, 2023
Célia
United KingdomStaff was amazing! It was about to be a very cold night so they offered to put hot water bottles in the beds. Nothing better than coming back in the evening to a warm and cosy bed.
Stayed in November 2023
Reviewed: November 17, 2023
Lila
FranceGreat room, good place
Stayed in November 2023
Reviewed: November 11, 2023
Kylee
AustraliaI think they need to specify cash only. I was hoping to use my card.
the location was great. just a quick walk into Matsumoto.
Stayed in November 2023
Reviewed: November 9, 2023
Meaghan
CanadaMostly good experience, but the pillows were so thin they were basically non-existent, and the shower drained poorly.
Location was fantastic, close to all of the popular tourist sites in Matsumoto. We actually ended up staying at a partner property called Hanko Inn, as Matsumoto Backpackers was busy. The owner/staff easily facilitated the switch. The property itself was clean and quiet and we slept comfortably.
Stayed in November 2023
Reviewed: October 27, 2023
Ann_1313
UkrainePlease hang a few towels in the bathroom, rest is awesome, thanks!
Stayed in October 2023
Reviewed: October 27, 2023
Haobo
Chinathe inner space is a little bit small
good location and helpful housekeeper
Stayed in October 2023
Reviewed: October 17, 2023
Europe
AustraliaGreat location in a small building not far from Matsumoto Station. This is a house converted into a hostel, so the dorm is downstairs along with the kitchen and bathroom facilities. There are two large private rooms upstairs and possibly one or two other private rooms downstairs.
Stayed in October 2023
Reviewed: October 7, 2023
Aruna
SingaporeThey give you two white sheets, one to cover the bed and one to use under the duvet. It seemed like the actual sheets on the bed and duvet weren't washed and I saw some hair on it. I'd also appreciate a small lamp at each bed which was lacking.
Great location, really warm and friendly staff, quite clean. I appreciated that the staff could share information in English.
Stayed in October 2023
Reviewed: October 7, 2023
Melly
MalaysiaThe location is great ! very close to the station. The staff is very nice. They greet us even though we were check in quite late at night.
Stayed in September 2023
Reviewed: October 1, 2023
Sri
JapanUnfortunately the bidet in the toilet is not working.and since it's nearby the railway, you might hear trains going around until about 11pm. It doesn't really bother me tho, but maybe if you are sensitive to sounds at night, you should bring your earplug. Also, unfortunately the pillow is a bit smelly at that time.
The hostels is close to the station, the dormitory is clean, as well as the toilet and shower. The staff is friendly and will be ready to help you out. The staff is a foreigner volunteer so you don't have to worry about language since he speaks english well. Overall, it was a nice stay.
Stayed in September 2023
Reviewed: September 14, 2023
Slanzi
SwitzerlandBrian, the owner, was really friendly and extremely helpful with planing our hiking trips. Also staying some nights longer was no big deal. He even reserved a night in a mountain hut for us. The BackPackers is small but cozy and close to the Train station.
Stayed in September 2023
Reviewed: September 12, 2023
Ana
JapanThe staff was very kind and helpful. They provided excellent recommendations and itineraries. A very relaxed and friendly atmosphere, met some wonderful people.The location was also pretty great.
Stayed in September 2023
Reviewed: September 6, 2023
Nicola
SwitzerlandPractical.
Stayed in August 2023
Reviewed: September 4, 2023
Annj1983
ItalyNothing
Good hostel with aso private room. Very clean. Close ti the centre. Great value for money
Stayed in September 2023
Reviewed: August 19, 2023
Oka
JapanNothing
It was good
Stayed in August 2023
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