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105-0021 Tokyo Prefecture, Minato-ku, Higashishinbashi 2-14-24, Japan
January 21, 2016
January 21, 2016
눉Staff that checked me in around 12.45pm on 15 Jan 2016 wasn't really friendly, not welcoming and not trying to even provide good service. Don't have to talk about excellent service here. There was some English language issue but she dont try to understand more and just stared at us. As check-in time is only at 3pm, though their check-out is at 11am, luggage were stored. When I checked if will the luggage be sent up to the room since we would only be back at night, her reply was just 'maybe'. Maybe when she feels like it? I was rather disappointed and annoyed with her reply and asked again but I got the same one word reply. I asked two of the staff if they could provide late check-out for one of the room since I have 3 rooms checked-in. The standard answers were there will be charges if you want to check-out at 12noon. I guess the hotel might only be suitable for business man who can afford and not service orientated.
눇The room size I stayed is consider as comfortable. The shower foam is rather nice. It's good to have big bottles by the side rather than small bottles.
January 19, 2016
눉Triple rooms are quite small.
눇Great location, especially, when arriving from Haneda. Nice sento on the top floor. Windows can be opened.
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