401-0303 Yamanashi, Fujikawaguchiko, Azagawa 187 , Japan
#11 of 96 hotels in Fujikawaguchiko
Guests' ChoiceBased on 657 hotel reviews
9.3Cleanliness
9.6
Comfort
9.5
Location
9.2
Facilities
9.4
Staff
9.7
Value for money
8.9
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 29, 2024
Krishna
AustraliaThe hotel is up a steep hill so definitely try and get the shuttle bus available through the hotel if you have luggage or else try and travel light.
View was absolutely amazing from our room. Meals both breakfast and dinner were delicious. Staff were so helpful and polite and we loved the onsen with a view of Mt Fuji.
Stayed in March 2024
Reviewed: March 27, 2024
Sigifredo
United States of AmericaThe weather on the day of arrival.
The view, different facilities available around the clock, and very accomodatable staff despite the language barrier on my part.
Stayed in March 2024
Reviewed: March 19, 2024
Isobel
United KingdomThe view from our room was incredible. We were lucky enough that the view of Mt Fuji was completely clear the day we visited. The staff at the hotel were so welcoming and lovely. They have a shuttle to the train station that runs every 30 mins starting at 8. We had wanted to leave at 7am so asked to book a taxi. Instead of booking us a taxi they stopped what they were doing and gave us a lift instead. I will be recommending to everyone I know that is planning a visit Japan to stay here.
Stayed in March 2024
Reviewed: March 19, 2024
Nolly
AustraliaTwo receptionist staff need to improve their services. But I guess it’s not a 4 or 5 star hotel so lower your expectations. The bed is rock hard and isn’t very comfortable. The public bath could be cleaner.
The fact you can see Fuji mountain from your room was amazing. Dinner was good. The shuttle bus driver is very friendly.
Stayed in March 2024
Reviewed: March 18, 2024
Kyle
United States of AmericaNothing
Everything
Stayed in March 2024
Reviewed: March 18, 2024
Zoe
United States of Americanone
stunning view of Mt Fuji at every hour of the day convenient free bike rental onsen is excellent with a stunning view as well
Stayed in March 2024
Reviewed: March 12, 2024
Burcu
GermanyWe would have liked the option to be able to decide dinner or breakfast on the spot, not a day earlier. We wanted to have breakfast in the morning, we wanted to let them know at 7.00 and had time until 9.30, but still it was not possible for them to offer breakfast to us (only 2 people).
Free bicycles, great Mt.Fuji views, the onsen was amazing too, super clean, nicely decorated rooms and bar.
Stayed in March 2024
Reviewed: March 8, 2024
Antonio
FranceIn general the shabu-shabu dinner is pretty good. However, I would not recommend the chicken choice - the meat was fatty.
The decor is modern and cosy. Great choice of facilities, among terraces, reading area and onsen.
Stayed in March 2024
Reviewed: March 8, 2024
Noelia
SpainThat my stay was too short
The view is everything! We were so lucky to wake up with a clear view of Fuji over the lake, it’s spectacular and no pictures can show the beauty of it. The staff is amazing, so lovely and helpful. The food is great too! Everything is so cosy, next time I will stay longer just to hang around in the hotel drinking wine and starting at the view. Ooh the onsen is GREAT too!
Stayed in March 2024
Reviewed: March 8, 2024
Haruyo
JapanThe corridor smells like cigarettes. The security box was broken.
The view from my room
Stayed in March 2024
Reviewed: March 3, 2024
Kimberley
AustraliaNothing about the property but if you are wanting to eat somewhere else keep in mind they close early and is a bit of a walk to get to and a hill to get back to the property.
An experience I’ll never forget. Incredible view of Mt Fuji from the room, reception and onsen. Staff were all so friendly and welcoming and even took our luggage to the room for us and also offered a welcome tea which was delicious. Onsen was quiet so had it to myself both times I used it and they provided robes, the open air onsen was amazing to enjoy the view of Mt Fuji as well. We didn’t do the dinner but had the breakfast and was great value for money as it was so much food and sat by the window to enjoy the view. We also enjoyed coffee in the room overlooking Fuji. They also had bikes which I wish we used to ride around the lake if we had more time. Convenient shuttle to get you and take you to the main bus stop. Cute and cosy bar to have a drink in reception or by the fireplace. Upstairs bar was unfortunately closed when we went but a beautiful view again over the lake and Mt Fuji but would have been amazing to have a drink and watch the sunset there.
Stayed in February 2024
Reviewed: February 23, 2024
Amy
United States of AmericaThe only aspect that left me slightly dissatisfied was the unexpectedly cramped room.
The scenery is magnificent with an unobstructed view. Unfortunately, during our stay, the weather was bad, and we were unable to catch a glimpse of Mount Fuji. The lobby design is special. The arrangement of the balcony for observing the mountain is excellent.
Stayed in February 2024
Reviewed: February 22, 2024
Ayelet
IsraelRoom and bed was a little small, queen size bed.
Wonderful little hotel, western style, amazing amazing view of Mt. Fuji
Stayed in February 2024
Reviewed: February 17, 2024
Si
TaiwanEverything was great. We had an amazing Fuji mountain view from the room.
Stayed in February 2024
Reviewed: January 29, 2024
Wing
Hong KongPrivate bath is highly recommended!
Stayed in January 2024
Reviewed: January 26, 2024
Miguel
PortugalThe staff never answered the whatsapp/booking messages, so it was a huge challenge contacting the hotel to come pick us up from the station, we had to ask for help at the station
The view was amazing, and the hotel is the cosiest we have been in japan; the lounge area was fully christmas decorated and we found it adorable; the shuttle service saved us from the horrible queues at the train station
Stayed in November 2023
Reviewed: January 24, 2024
Nyat
SingaporeSuggestion for the onsen - would be good to have comb and body lotion available at both men & women side.
The view of mt Fuji from the room is beautiful and the hotel is not crowded with tourists.
Stayed in January 2024
Reviewed: January 23, 2024
Nicole
AustraliaGorgeous views, reasonably priced and great location. Staff were very helpful and friendly. Room was large for Japanese standards and very comfortable.
Stayed in January 2024
Reviewed: January 21, 2024
Shirley
CanadaNothing.
One of the best hotels I’ve ever stayed at from start to finish. Very memorable experience. Courteous service, bus shuttle to and from the train station, clean room, plentiful amenities (outdoor onsens were amazing and offered a view of the lake), options for upgrades (e.g, meal reservations with multi-course breakfasts and dinners), cozy & unique decor.
Stayed in January 2024
Reviewed: January 20, 2024
Bridget
AustraliaThe walk up the hill! 😂
We loved everything about this hotel. The view. The onsen. The ambience. Very good!
Stayed in January 2024
Reviewed: January 19, 2024
Kanyakorn
Thailandi don't like amentity, it should be a better one and unlimited use.
view is very good. i don't have dinner there because there is no kiseki. ANd for breakfast, it will be good if have more choice of coffee such as cappuccino or latte and non-coffee such as chocolate.
Stayed in January 2024
Reviewed: January 18, 2024
Su
AustraliaNil
Mt. Fuji view and Kawaguchiko lake view from my room.
Stayed in December 2023
Reviewed: January 18, 2024
Wersinger
United States of AmericaIt isn't inexpensive, but it was worth the cost.
Amazing view from my room. Comfortable room. Lots of hot water and good water pressure. Staff was exceptional - friendly, efficient, and courteous. The spoke basic English well enough that communication wasn't a problem.
Stayed in January 2024
Reviewed: January 14, 2024
Phong
SingaporeGood view from the room. Staff was very friendly and helpful. Beautiful and peaceful bar. Lovely interior design. Breakfast was good, wish next time to have more variety on food.
Stayed in January 2024
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