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Reviews of Narita Gateway Hotel 3 stars

286-0131 Chiba, Narita, Oyama 658 , Japan

#18 of 37 hotels in Narita

Guests' Choice

Review score

Based on 351 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.2

  • Location

    8.1

  • Facilities

    7.9

  • Staff

    8.7

  • Value for money

    8.6

  • Free WiFi

    7.0

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Showing 1 – 25

  • Reviewed: 26 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    The price, room size

    Stayed in February 2024

  • Reviewed: 24 March 2024

    7.0
    Value for the money
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Dated

    Value for money. We were given a suite for less than what we paid for a tiny room in Tokyo, Yokohama and Osaka.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    8.0
    Overall ... very good ...
    • Business trip
    • Group
    • Small Double Room
    • Stayed 5 nights

    Could have been a better smoking area. It was not easy to smoke. window view from my room was so so ...

    Bus shuttle connectivity was excellent... Breakfast was good. Room was decent. Cleanliness was good. The area beside the dining , with small pond with fish was beautiful.

    Stayed in February 2024

  • Reviewed: 18 March 2024

    8.0
    place is quiet, peacefull, connectivity with the airport is a plus. overnight stay is good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    The room TV could have been better with a HDMI port for quest own entertainment system. could the qym be provided with a rower machine.

    it's very near the Narita Airport. Its provision for airport shuttle service is an excellent and a must have. The qym is good to have on a 24/7. it is equiped with a treadmill.

    Stayed in February 2024

  • Reviewed: 13 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Economy Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There is a nice Japanese old looking like restaurant within the hotel and the garden was so beautiful.

    Stayed in February 2024

  • Reviewed: 10 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Central air-conditioning is not good enough

    Stayed in March 2024

  • Reviewed: 5 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 5 nights

    shout

    airport

    Stayed in February 2024

  • Reviewed: 2 March 2024

    7.0
    place is quiet, peacefull, connectivity with the airport is a plus. overnight stay is good
    • Leisure trip
    • Solo traveller
    • Small Double Room
    • Stayed 1 night

    access to food outside the hotel is a problem

    provision of airport bus shuttle.

    Stayed in February 2024

  • Reviewed: 28 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not many food options nearby

    Cheap and close to airport with regular shuttle

    Stayed in February 2024

  • Reviewed: 25 February 2024

    7.0
    Good
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bed and pillows way to hard.

    Great budget hotel for an overnight transit. Staff were super friendly. Bed and pillows were hard as rocks. But the breakfast was great!

    Stayed in February 2024

  • Reviewed: 19 February 2024

    9.0
    The hotel met my needs and expectations...
    • Business trip
    • Group
    • Standard Twin Room
    • Stayed 5 nights

    The room and the breakfast was ok... But the breakfast could have slightly more variety .... still it was ok .... The bed could have been soft-ier ... the blanket could have been thicker ... it was cold... Also, I could've asked for another blanket ... But I did not ... Not your Fault..... There could be separate smoking room as there were many smokers in the lobby ... Still... it was ok...

    The room and the breakfast was ok... The hotel staffs were so friendly ... Free shuttle to airport and city... and back ... it was excellent... It was so convenient... !!! Simply Loved it... Thank you Narita Gateway Hotel ......

    Stayed in February 2024

  • Reviewed: 15 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The place is old.

    Great location, very convenient transfer to Narita Airport

    Stayed in February 2024

  • Reviewed: 15 February 2024

    9.0
    Great location, large rooms, value for money!
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Can't say there was anything I didn't like. I didn't try the food, so can't comment.

    Surprisingly large rooms for a Japanese hotel, and such good value. The staff were very friendly, and when I was waiting an hour with my baby in the lobby, they brought over some toys for him to play with. Great to have a convenience store on sight too, and the free shuttle from the airport was easy to use.

    Stayed in January 2024

  • Reviewed: 14 February 2024

    9.0
    Great short stay
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    None

    Just an overnight stay.

    Stayed in January 2024

  • Reviewed: 9 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    Beds and pillows super hard

    Nice and close qith shuttle bus

    Stayed in February 2024

  • Reviewed: 8 February 2024

    7.0
    Reasonable price for 2 stars hotel + Good for morning departure flight from Narita Airport
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Shuttle Bus schedule : NOT frequent Interior : 1980

    Location : Neaarby Narita Airport Facility : Free Shuttle bus to and from Aeon Mall + Airport

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    Very convenient stay close to airport.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pillows were hard and bumpy.

    Shuttle bus was great and convenient. Room was clean.

    Stayed in February 2024

  • Reviewed: 8 February 2024

    8.0
    Noce hotel
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Shuttle pick up from airport was handy. Nice room and bathroom. Breakfast was good.

    Stayed in January 2024

  • Reviewed: 4 February 2024

    9.0
    Comfortable stay
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Far from everywhere

    Shuttle bus to narita airport, comfortable staying, good price

    Stayed in January 2024

  • Reviewed: 2 February 2024

    9.0
    Superb
    • Business trip
    • Couple
    • Small Double Room
    • Stayed 1 night

    beds could be bigger. wifi did not work on my phone not sure why

    great and po;ite staff. nice location, close to the airport. the hotel has a shuttle bus to/from the airport. there are vending machines and a small shop inside.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 1 night
    • Submitted via mobile

    The bed was a bit hard but it was ok for a night and great value

    Shuttle and bus service into Narita downtown was easy and on time. It’s a good value for a quick stop over if you’re flying into Narita. Nice garden area good breakfast A good value budget hotel

    Stayed in January 2024

  • Reviewed: 1 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Ok. Not what I would have expected, but when in Rome do as the Romans do 😊

    Stayed in January 2024

  • Reviewed: 30 January 2024

    9.0
    Thank you very much and definitely recommend Narita Getaway Hotel.
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    Unfortunately the shop was closed on a Sunday afternoon which didn't allow us to get food as we were in transit and too tired to go out again. The vending machines worked but not much selection for a proper meal.

    Very nice and friendly staff. We were able to get an early check in at good value thank you. Very clean hotel and rooms. Free shuttle bus to the airport is a great addition, than you.

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We spent 2 nights at the hotel and there wasn’t any cleaning or making up our rooms during our stay. We were given new towels that were put in front of our door

    Good facilities, quite spacious room, provides shuttle bus to/fr Narita Airport, Aeon mall, train station. It helps us a lot in traveling. Helpful staff with moderate English skills

    Stayed in January 2024

Showing 1 – 25

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