Reviews of Nishitetsu Inn Shinjuku 3 stars
160-0023 Tokyo-to, Shinjuku-ku, Nishishinjuku 7-23-2, Japan
#432 of 1,365 hotels in Tokyo
Guests' ChoiceReview score
Based on 707 hotel reviews
8.3Score breakdown
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Cleanliness
8.6
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Comfort
8.7
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Location
8.4
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Facilities
8.5
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Staff
8.8
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Value for money
8.4
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Free WiFi
8.2
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Reviewed: 22 April 2024
Vanessa
Australia2 reviews9.0“Great location for where I needed to be”- • Leisure trip
- • Solo traveller
- • Single Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
I thought it was overpriced. But I don’t really understand the cost of Tokyo hotels
It was close to where I needed to be. Compact but spotlessly clean.
Stayed in April 2024
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Reviewed: 15 April 2024
Adrian
Romania36 reviews10 helpful votes9.0“Well appointed rooms”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 2 nights
room was a little too small
quite hotel and rooms, clean, amenities, helpful front office, great area, good price. A small traditional but nice and quiet breakfast room. Food was ok, a coffee shop at the entrance and a 5 min walk to a "7 Eleven"
Stayed in March 2024
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Reviewed: 9 April 2024
Martin
United States7 reviews1 helpful vote8.0“Convenient location”- • Leisure trip
- • Couple
- • Deluxe Twin Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
The breakfast should have a take out option. The costs have much increased over prior reservations I have made in the last several years.
The location was convenient and easy to access the transit systems in Tokyo. The locker availability was a good way to accommodate early arrivals before check in time. The room facilities were good.
Stayed in April 2024
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Reviewed: 6 April 2024
Dan
United States9 reviews7.0Good- • Leisure trip
- • Couple
- • Wide Double Room - Non-Smoking
- • Stayed 3 nights
The room we stayed in was very compact. Not much space to layout your luggage. Bathroom was a little crammed. From what I understand most hotels in this area are similar. Wasn't a huge deal since we only there for 2 -3 nights, but anything longer I'd be wanting more space.
This place is slightly away from the insanity and that is Shinjuku. Very walkable and right next door to a 711 which are amazing in Japan. Check in was easy enough. We requested more towels and staff brought them up immediately, We also use the coin laundry there. Bed was comfortable and the room was clean.
Stayed in April 2024
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Reviewed: 5 April 2024
Ashleigh
New Zealand8 reviews8.0Very good- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
No amenities in the room, had to grab them daily from a bar in the lobby
Great location, could store our bags at reception pre/after check in
Stayed in March 2024
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Reviewed: 1 April 2024
Justin
Malta30 reviews6 helpful votes9.0“I will see you again Tokyo! XXX”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room - Smoking
- • Stayed 4 nights
- • Submitted via mobile
The breakfast guy seemed very annoyed that we were with a toddler and always wanted to put us separate from everyone!
It’s just 2 mins away from a metro station and just a 10 minute walk from centre Shinjuku Front desk staff are very helpful and do their best to accommodate you! Breakfast though not a big choice of food is really delicious Rooms are small but being a European, I’ve seen much smaller rooms in cities around Europe. We were a family of 3 and were ok! Rooms are very clean and beds are quite bigger than a normal 1 person bed
Stayed in April 2024
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Reviewed: 30 March 2024
Cleone
Australia3 reviews7.0Good- • Leisure trip
- • Family with young children
- • Twin Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Nothing.
The hotel is nice and tidy. Close to the metro (a bit of a walk from JR line). Rooms are small but as expected in Tokyo.
Stayed in March 2024
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Reviewed: 25 March 2024
Marc
Australia4 reviews8.0“Repeat customer”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 2 nights
I would avoid the Izakaya in the basement. Looked like it needed a really good clean although the St Marc's cafe on the ground floor was very good for breakfast & the hotel provided a good breakfast package
Excellent Location & very walk-able. Lots of excellent restaurants nearby down interesting alleys and side streets
Stayed in February 2024
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Reviewed: 14 March 2024
Joanne
New Zealand31 reviews1 helpful vote8.0“Great location for a short stay.”- • Leisure trip
- • Family with young children
- • Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Staff whilst polite not helpful. Room needed a good vacuum
Great location, warm unit. Luggage lockers free.
Stayed in March 2024
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Reviewed: 6 March 2024
Karin
United States2 reviews9.0“Tokyo marathon”- • Leisure trip
- • Family with young children
- • Deluxe Twin Room - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
Beds were very firm.
The hotel is conveniently located to the start line for the Tokyo marathon and to a train line. It is very clean and the staff is very friendly. The rooms have nice amenities, and laundry facilities were easy to use.
Stayed in March 2024
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Reviewed: 3 March 2024
Alexander
Australia11 reviews7.0Good- • Leisure trip
- • People with friends
- • Single Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Pillow was extremely firm, and only one pillow on. a double bed for a single person isn't nice. I would roll over and have no pillow
Bag lockers were good, check in process and out was easy
Stayed in February 2024
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Reviewed: 20 February 2024
Miriam
New Zealand1 review8.0Very good- • Leisure trip
- • Couple
- • Double Room with Small Double Bed -Smoking
- • Stayed 8 nights
- • Submitted via mobile
Convenient location
Stayed in December 2023
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Reviewed: 31 January 2024
B
United States1 review9.0Superb- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Good price and good location
Stayed in January 2024
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Reviewed: 20 January 2024
Abdulrhman
Saudi Arabia74 reviews24 helpful votes9.0“An excellent stay at Tokyo”- • Leisure trip
- • People with friends
- • Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Very good location
Stayed in January 2024
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Reviewed: 19 January 2024
Wai
Australia11 reviews1 helpful vote8.0Very good- • Leisure trip
- • Group
- • Deluxe Twin Room - Non-Smoking
- • Stayed 5 nights
Room was a bit tight on space
Convenient and within walking distance to the major station
Stayed in December 2023
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Reviewed: 14 January 2024
Abdulrhman
Saudi Arabia74 reviews24 helpful votes8.0“A nice stay at Nishitetsu Inn Shinjiku”- • Leisure trip
- • People with friends
- • Deluxe Twin Room - Smoking
- • Stayed 5 nights
- • Submitted via mobile
It’s okay.
Even though the location is not so close to Shinjko , but it’s a walking distance. It’s very close to Nishitetsu metro station.
Stayed in January 2024
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Reviewed: 9 January 2024
Vtaykw
Singapore21 reviews7.0Good- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Room is too small and it is old.
Location and the staff
Stayed in December 2023
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Reviewed: 8 January 2024
Hirofumi
Germany3 reviews8.0Very good- • Business trip
- • Solo traveller
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
Clean
Stayed in December 2023
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Reviewed: 4 January 2024
Humitravel
Germany38 reviews8 helpful votes9.0“Good for a city stay for 2 - 3 days.”- • Leisure trip
- • Couple
- • Deluxe Twin Room - Non-Smoking
- • Stayed 1 night
Room quite small, but normal for Japanese hotels.
Close - walking distance - to Shinjuku train station Lot's of restaurants in area. Possibility to lock your suitcases in lockers if you arrive ahead of check in time. And we were able to leave our bags in the hotel while going away for a couple of nights.
Stayed in October 2023
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Reviewed: 2 January 2024
Minarni
Australia12 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
The location and the facilities
Stayed in December 2023
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Reviewed: 30 December 2023
Lee
Singapore13 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Dryer is not hot enough to dry big quantity clothes.
Great location
Stayed in December 2023
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Reviewed: 28 December 2023
Bianca
Australia17 reviews2 helpful votes9.0“Pleasant room, great location!”- • Leisure trip
- • Couple
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
There’s not much space for your luggage.
Room is small but clean and modern. Comes with the standard amenities, very close to the Nishi Shinjuku train station - going anywhere is easy. There is a 7-11 just a minute walk away.
Stayed in December 2023
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Reviewed: 27 December 2023
Jael
Singapore9 reviews8.0“Pleasant, convenient, safe”- • Leisure trip
- • Solo traveller
- • Double Room with Small Double Bed - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
In a quiet area of Shinjuku. Near the red line that connects with other places easily. Half and hour to Ginza. Clean, simple and adequate. I like the little sofa area to rest too. Near to 7-11 and family mart. Good beef restaurant just round the corner.
Stayed in December 2023
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Reviewed: 15 December 2023
Katie
New Zealand3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Adjacent Double Rooms with Small Double Bed - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
We got the airport limosuine bus to nearby Hilton and walked 5 mins to Nishitetsu Inn. It is clean, comfortable, and quiet at night. There's a McDs across the road, 7-11 on one side, and Family Mart on the other next to the subway station. Rooms cleaned every second day and fresh towels left daily. Coin laundry and vending machines, and they helped us ship our luggage to the next hotel. Cafe downstairs. Very happy to stay here.
Stayed in September 2023
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