I didn't like the 25th floor lobby floors during midday. You can see all the scratches and imperfections when it's a hot day with bright, harsh sunlight. The windows were visibly dirty with the harsh sunlight. Of the four days that we were there, it was only that one day. The rest of the days were overcast, rainy, and light clouds. The windows and the floors weren't as noticable.

The staff treated each customer with respect and didn't rush anyone. You may have to wait a while but once it's your turn, no one rushes you and they take good care of you. The hotel is centrally located and has easy access to different trains, cabs, etc. The lobby's on the 25th floor of the building and they have the most spectacular view of the Tokyo Towers (and on our last day we got to see a beautiful view of the shy mountain, Mount Fuji!). The food was delicious. The hotel had quiet, respectful guests. Lots of foreigners and not a whole lot of children. I love the Art Museum theme of the place.

Stayed in April 2024

Great Hotel with a nice View. The Trainstation Shimbashi is very close which is really nice.

Stayed in March 2024

Nothing.

We stayed in an artist room which was really cool. The views were excellent. Good proximity to Shimbashi and Shiodome stations.

Stayed in April 2024

Restaurant quality was not amazing but good. Pizza was good. My family wanted some western meals and it made them happy.

Rooms were relatively spacious by Tokyo standards. Staff was very helpful and attentive. They stored our bags for several days when we went to Kyoto and then returned to the Park Hotel Tokyo. Rooms and the facility were very clean. The bar and restaurant had great views and the food was western and quality good. The location in Shimbashi Shiodome is quiet but a 10 minute walk gets you to Shimbashi station (subway). It’s about a 30 minute walk to the Ginza section and imperial gardens. The art theme is also quite lovely. The room temperature could be adjusted which allowed us to cool the room for comfortable sleep. Many Japanese hotels have a central temperature control and the rooms are too hot for me.

Stayed in April 2024

Price

The view and the room.

Stayed in April 2024

Nothing

This is a beautiful hotel with an incredible view of Tokyo including Tokyo Tower. We were fortunate to get a clear day and were able to see Mt Fuji from our room. The hotel itself is very nice and elegant. We stayed in the room ‘Wabi Sabi’. The decor of the room was very neat and we were glad to have gotten this artist room. The room was a good size and had a good bathroom. The provided toiletries smelled great. The staff was fantastic and helped with all of our questions. The hotel is very close to two subway lines and had great restaurants in walking range. Overall a fantastic experience. We were happy to have picked this hotel.

Stayed in April 2024

Nothing

Access to both stations, beautiful views, artworks,quality of artworks, friendly staff, ambience of lobby.

Stayed in April 2024

If Japanese immersion is what you want, you won't find it here. It is not the hotel's fault, though the guests seem to be all foreigners (and some of them are quite obnoxious). Coming on a business trip and want to stay in a hotel for the view? This is your place. Looking to experience Japan for its culture? Perhaps look elsewhere. Finally, although you still get good value for your money, the hotel does scratch the cost ceiling of its bracket. Oh, and don't expect much nightlife around here. It's the business district, after all.

Park Hotel is a classy, art-driven hotel at the heart of Ginza. You pay for the location, the view, the service, and the art if you stay in one of their special rooms. I usually stay here during my last couple of nights every time I travel to the city because of easy access to everything (and of course, the view at the end of the day). In terms of cost-per-luxury, this is a very good deal before jumping into the next cost bracket.

Stayed in March 2024

It isnt cheap but considering the view, design and breakfasts, it is very worth it!

Amazing room with a great view over the tower and view of Mount Fuji. Comfortable and relatively large room by Tokyo standards. The art work around the hotel is good and the restaurant is wonderful. All staff are great. Excellent location, brilliant that the shuttle bus from Narita stops right at the hotel making it so easy to travel to the hotel. Breakfasts are great - lots of choice.

Stayed in March 2024

It was a bit quiet and no people around once you get out. It wasn't too far from everything and very close to a beautiful park. Nothing else comes to mind

Loved the view from the top, beds were comfy, staff were very professional.

Stayed in February 2024

Great location, views were excellent. The restaurant was very good. Enjoyed the art all around the hotel.

Stayed in April 2024

Very convenient location with access to various train lines. The staff were welcoming and the room was clean and comfortable.

Stayed in April 2024

Small rooms

Hall, view and personnel

Stayed in April 2024

The room was a little bit dated

It was a very comfortable stop over hotel.

Stayed in April 2024

Very kind and capable staff - our little daughter was sick, hotel staff was very helpful in arranging a doctor appointment immediately, assisted in organising transport etc. Great views of Tokyo skyline, nice and well-kept lobby area.

Stayed in April 2024

The hotel was very comfortable - the lobby is on the 25th floor and there are 9 floors of rooms above it. We enjoyed the art work on display throughout the hotel. The rooms were good size, with drawers for clothes, allowing guests to be able to unpack. The restaurant and lounge areas had great views and were very convenient, although a little more expensive than food you could find on the streets. The hotel is right over the Shiodome subway station, and in close proximity to the Shimbashi station. Most of the larger lines go through Shimbashi, and it was a little complex trying to figure out how to get from one station to the other underground. The hotel is in more of a business part of town, a little quiet at night, but a short ride to other more active areas

Stayed in March 2024

I liked everything

Very nice location, it is easy to commute to Asakusa, Shibuya and other points of interest via subway. Excellent facilities with a beautiful view.

Stayed in March 2024

Beautiful lobby. Excellent breakfast

Stayed in March 2024

Location, ambience, views, cleanliness, decor , staff. Excellent breakfast.

Stayed in March 2024

The hotel was lovely. The rooms were clean and comfortable. The artwork was fabulous.

Stayed in March 2024

The hotel does not have a gym.

We stayed at the "Zen" artist room which was very unique and had a special atmosphere. The room was spacious and the facilities (toilet, shower} were in excellent condition and clean. The views of Tokyo from the hotel lobby and the room were superb. In addition, the location was convenient and close to both a metro station and a JR station which made different parts of the city accessible.

Stayed in March 2024

N/A

The decor was amazing. The display of Art was lovely. Views were fantastic. Amenities were great and all of the staff were lovely. Would definitely go back there

Stayed in March 2024

Nothing - it was fabulous.

The staff were outstanding - exceptional care and service and they even moved our bags for us when we moved rooms between different bookings. Beautiful art throughout hotel and the view towards Fuji at sunset from picture window in lobby is breathtaking. Best enjoyed in armchairs provided with cold beer from Asahai machine in lobby. My favourite hotel of our entire Japan trip. Would come back again in a heartbeat. Close to Hamarikyu Gardens and close to the wonderful Ghibli clock. Enjoy!,

Stayed in March 2024

The beer in the vending machine is oddly expensive. For that price I’d expect table service. Also navigation through the underground could have better signage.

Friendly staff, nice view from the room, very peaceful environment

Stayed in February 2024