The pool is undergoing renovations, which we were not made aware of

Great location, comfortable beds and helpful staff

Stayed in April 2024

Limited Power outlet in the room. Required adapter.

Location is excellent close to chinatown and bus stop outside. Service desk provided free USB adapter to use for charging phone. Comfortable bed and large room

Stayed in April 2024

We had three rooms, and none of them had thermostats. Two of the rooms were very hot and windows would not open. One room we could cool by opening the window (although a sign said do not open the window).

Location is great and staff were very friendly and helpful.

Stayed in March 2024

I didn't use the handsfree travel with Rose Hotel as it didn't give me confidence that it would reach on time to the next hotel. So I had to walk to the nearby Yamato transport to forward my luggage.

Location is good. Hotel room was clean. Service was good.

Stayed in March 2024

Excellent breakfast buffet but very pricey but then again excellent in both choice and quality. Weak coffee.

GIGANTIC rooms, I tought I was in America. At the entrance of Chinatown, very small walk from station. Lots of restaurant around, chinese and Japanese as well. The majordome at the entrance was a great guy that could speak several langunges, indicate amazing restaurant and overall a quite entertaining and helpful person

Stayed in February 2024

Location right in Chinatown.

Stayed in February 2024

The lighting is a little bit dark in the room and hallway. It looks a little dated.

Location, location, location. Right in Chinatown, walking distance to Yamashita Park, Yokohama Observatory Tower, Red Brick Warehouse, Yokohama Stadium, etc. All kinds of restaurants and shops.

Stayed in February 2024

The room was big enough for a family of 4.

Stayed in December 2023

Facilities and amenities are poorer than other hotels we’ve been too but similar to most 3-star hotels we’ve been to in other countries. It didn’t affect our stay much but we’d really have loved some pyjamas! They do have a summer swimming pool which is very unique but unfortunately we stayed in winter and didn’t get to use it.

Very convenient to visit Chinatown, it is literally on the hotel’s doorstep. Also walking distance to many other places of interest and a short ride away to the shopping centre of Yokohama. Even Tokyo wasn’t that far away so it makes a good base that is better priced than many Tokyo hotels. The twin beds were spacious enough to fit two adults and two upper elementary school kids. It’s an old dame with lots of character and charm, my daughter likes it the most out of all the hotels we’ve stayed in despite its weaknesses. In the night we arrived, we received the warmest service from Nakako-san (not sure if I got her name right) and her colleague. That made us, a family looking very frazzled after a long Shinkansen ride from Hokkaido feel valued and welcomed, amongst their many businessmen type guests we see at the lobby each day. Thank you Rose Hotel Yokohama!

Stayed in December 2023

A bit old

Good location to Chinatown Yokohama

Stayed in December 2023

Nothing

Everything

Stayed in October 2023

Nothing was bad

Big room and nice personel

Stayed in October 2023

The air conditioner was a little weak, so you can’t make it cooler even in the summer.

The staff actively interacted with us when we asked about the decoration service for our anniversary, with many choices and options such as what kind of design, colors, and the location of the decorations we wanted. It’s very close to Chinatown and the station.

Stayed in August 2023

The hotel is clean though a bit rusty. Renovation will surely be needed soon.

great location in Chinatown, lots of food around. Wonderful staff!

Stayed in August 2023

Extra charge to enter pool and fitness center. Couldn’t bring room towels and extra charge for towels to use at pool and fitness center.

Excellent location!Right smack in the middle of China Town in Yokohama!

Stayed in August 2023

Too crowded pool ( so we gave up to use it

Good location

Stayed in August 2023

The hotel can use some interior decor updating, which as they are currently, I would describe / characterize as “retro”. The exterior facade from the street looks decent and quite modern but the interior decor of rooms and corridors do not seem to match the exterior. The bedside console controls looked as though they were still from the 1980’s albeit still functional.

Easy access to public transportation - we arrived by train from the airport. The hotel was just about 2 small blocks walking distance to the nearest train station. It was near to a lot of attractions: a seafront park, shopping malls and restaurants. The staff cleaned our room everyday without being asked.

Stayed in July 2023

Great location, clean and comfortable room.

Stayed in July 2023

Could smell some smoke in hallway.

2 full size bed and one extra cot allowed my family to stay comfortably. Good size room for Japan. Free pool but towel and pool lounger cost extra. Entry staff always welcome and happy to help get taxi etc. Staff speak enough English. My luggage was checked in a day early and there was no charge. Shower pressure great plus soft water. Room was cold for summer which was great.

Stayed in July 2023

We asked for an extra bed which they forgot. They charge 500 yen for a swimming pool towel, and don’t allow you to bring room towel.

Very clean hotel, rooms are spacious. We stayed with our two kids and we were very comfortable. Hotel is right in china town, and very close to other tourist attraction as well as bus stops. The rooftop pool is really nice.

Stayed in June 2023

Located in the heart of Chinatown Yokohama and near the waterfront. Good size bedroom

Stayed in April 2023

Although updated since my stay three years ago, the building is getting old.

Located in Chinatown, convenient to walk to landmarks and parks and transportation hubs.

Stayed in April 2023

Air condition didn't cool very well.

Hotel is within China town which made it convenient. The hotel is in an old building but was comfortable.

Stayed in April 2023

no laundry facilities

size of the room

Stayed in April 2023