390-0815 Nagano, Matsumoto, Fukashi 1-2-31 , Japan
#40 of 67 hotels in Matsumoto
Guests' ChoiceBased on 571 hotel reviews
7.7Cleanliness
8.0
Comfort
8.0
Location
8.8
Facilities
7.7
Staff
8.8
Value for money
8.1
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 25, 2024
Sharon
United KingdomNot very well marked on Google maps
Great location near the train and bus station plus restaurants and convenience stores Walkable to castle and contemporary art museum to see the Kusama exhibition Good pjs slippers and toiletries supplied
Stayed in March 2024
Reviewed: April 19, 2024
Pimol
Thailand-
Location
Stayed in April 2024
Reviewed: April 17, 2024
Chalermpol
ThailandLocation
Quite old but good maintain. Good breakfast
Stayed in April 2024
Reviewed: April 8, 2024
Yurie
New ZealandLocation is really great, opposite of JR Matsumoto station, Family Mart down stairs, book off and supermarket next door.
Stayed in March 2024
Reviewed: March 25, 2024
Khor
MalaysiaCheap due to last minute bookings
Stayed in February 2024
Reviewed: March 25, 2024
Gregory
United States of AmericaBeds were not comfortable and room was cramped.
The hotel was next to the train station and surrounded by restaurants. Family Mart on the 1st floor. Great for a one night stay.
Stayed in March 2024
Reviewed: March 20, 2024
Gareth
JapanThe room was too hot. The temperature is centrally controlled and couldn’t be adjusted in the room. Couldn’t open the window either. Kept having to open the door to get some cooler air in from the corridor.
Good location Free drinks available Good views from the breakfast room Good staff Good price
Stayed in March 2024
Reviewed: March 14, 2024
Lee
SingaporeCleanliness
Stayed in March 2024
Reviewed: March 9, 2024
Janneth
JapanVery tiny toilet and shower
it’s a walking distance to the JR Matsumoto station as well as the Taxi and Bus station
Stayed in March 2024
Reviewed: March 4, 2024
Mangesh
JapanLocation is great, especially if you are travelling by train. Overnight car parking is JPY 1000/- extra. The breakfast is nice too, with a variety of options and a wonderful view, its just that you need to book the slot on arrival.
Stayed in February 2024
Reviewed: March 3, 2024
Blair
AustraliaNothing
Clean and tidy. Very close to the train station and buses. Lots of places to eat nearby. Easy walk to the Castle and Art Museum.
Stayed in February 2024
Reviewed: February 29, 2024
Julia
Japanroom was a bit old compared to the rest of the hotel, but didn't bother us
staff was extremely friendly, location is superb - just across the train station, everything you need in walking distance, breakfast was great - the view from the breakfast room is fantastic, luggage storage available, clean facilities
Stayed in February 2024
Reviewed: February 4, 2024
Neil
AustraliaRooms are small but this is typical of Japanese Hotels
VERY Friendly staff. Directly opposite station and easy walk to Matsumoto Castle. I left a charging cable in the room and when I contacted the hotel they immediately replied that the found it and held it at reception until I could return 4 days later
Stayed in January 2024
Reviewed: January 20, 2024
Aay
IndonesiaThe bed isn't too clean
Great location, near bus terminal & train station
Stayed in December 2023
Reviewed: January 19, 2024
Natasha
AustraliaNothing really.
Great location - very close to both bus and train station, 10-15 minute walk to castle. Comfortable and very clean.
Stayed in January 2024
Reviewed: January 5, 2024
ダーリーン
JapanThe air conditioning/room heating is centralized so the guest cannot freely change the temperature.
Great location, delicious breakfast, and super friendly and accommodating staff! Pajamas, towels, slippers, and toiletries were provided so no need to bring your own.
Stayed in January 2024
Reviewed: December 27, 2023
Thanawat
ThailandCommon aircon
Excellent service
Stayed in November 2023
Reviewed: December 27, 2023
Marinawhite
JapanIt's really sad to see how your favorite hotels are getting older. The rooms and hallways drastically need renovation.
Great location, yummy breakfast, but a very basic one.
Stayed in October 2023
Reviewed: December 24, 2023
Suet
United States of AmericaNA
The location is great which is just across the street from the station.
Stayed in November 2023
Reviewed: December 17, 2023
T-cf
SingaporeRather old facilities but still workable.
Excellent service as staffs are helping in keeping our luggage before checkin and delivered to our room. The window view of the mountains are amazing from our room and from the hotel lobby. A short walk to the train station and a convenience stall just below the building.
Stayed in November 2023
Reviewed: December 14, 2023
Rossiyana
ThailandClose to the station.
Stayed in December 2023
Reviewed: December 5, 2023
Parichart
ThailandIt’ was my second time to stay here. This hotel is very convenient to travel to Matsumoto Station and Family mart is on the ground floor. The room is large enough to comfortably open two 29-inch suitcases.
Stayed in November 2023
Reviewed: November 28, 2023
Panida
ThailandNo air con remote control
Good location
Stayed in November 2023
Reviewed: November 28, 2023
Panida
ThailandSmall room, can’t control air-con so it’s hot in room.
Great location, just a few step to bus station.
Stayed in November 2023
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