WiFi speed is really bad. Getting around 6mbps and lots of no loading.

Room came with washer which is a plus. Room aren't big which is normal for Tokyo.

Stayed in March 2024

The room was smaller than we expected but we managed with our 4 suitcases. There wasn't any milk for the coffee.

The location and staff friendliness, the complementary coffee in the lobby, the cleanliness and price.

Stayed in March 2024

Slightly far from the train station.

The staff are so friendly and helpful. They have washing machine and microwave oven in the room. They even have cutlery for you to use. The bed was comfortable. Got bathtub. Cozy and nice. A lot of restaurants around the property. Some are open till late or 24H. There is a 7-11 nearby.

Stayed in March 2024

Housekeeping will only empty trash and provide new towels on request, they wont make your bed.

Very friendly staff, staff spoke english. Great facilities in room and in lobby

Stayed in February 2024

Room is too small for two L size luggage

Near subway station(escalator C6 exit) Quiet, washing machine is a plus if you stay more than a week Staff is nice and professional

Stayed in February 2024

Great location and easy walk to access underground passages of Ikebukuro station. The staff provided an excellent explanation of the hotel facilities and processes, and even allowed check in when I arrived about 2.40PM. Single room is perfect size for a solo traveller and everything was clean and comfortable.

Stayed in February 2024

The breakfast was soup and a cheese and ham toasties. This was not stated on the booking and detracted from my stay.

Excellent kind staff. Good quality accommodation with a great location..

Stayed in February 2024

Great hotel, room and bed very comfortable, great bathroom. Very helpful and attentive staff. Great amenities and lovely Japanese breakfast. I could see Mt. Fuji from my window which was a great surprise. It is amazing for the price really. Would happily stay again.

Stayed in January 2024

Room size is too small to open 2 large luggage at the same time.

Location is convenience. Just only 5-10 mins from Ikebukuro west exit. Or take C6 exit from subway is closer. Washing Machine and Microwave in room is the best. Free coffee & ice at the lobby.

Stayed in December 2023

a bit small

washing machine in the room, perfect

Stayed in December 2023

the breakfast is worse

They have washing machine inside the room.

Stayed in December 2023

It's great that there's a washing machine but there's not much room for you to dry your clothes! The washing machine has an in-built dryer but I have a lot of delicate clothes that can't be tumble dried. But I made do by draping it around various things in the room and with the aircon on it dried throughout the day with no problems. You just need to be a bit creative with how you dry your clothes! The area while close to the station, is unfortunately in a nightlife area so it can be loud and for those that aren't used to these kind of areas, can be a bit scary! I'm OK and just walk quickly so people don't even get a chance to talk to me, but just be a little on guard if you're walking around at 11pm-3am! I was out this late as there's a 24hr Don Quixote nearby lol. Unfortunately this hotel does not do airport luggage service, but I worked out it works out to be roughly the same with 2 suitcases to just take a taxi so in the end if was fine.

Honestly I love this hotel and I would stay here again happily! The location is great, 10min walk from Ikebukuro station which meant I was easy access to a lot of things but also I really enjoy shopping and eating out at Ikebukuro in general so if I didn't feel like travelling I was already in a good location. It is on the West side of Ikebukuro so it was a 15min walk to the East side where Sunshine City and all the entertainment shops are. There's a washing machine in your bathroom which was the main reason why I booked this hotel, because it's towards the end of my trip and I definitely wanted to do some laundry! It's free to use and you can buy detergent for cheap at the reception. They have English translation of how the washing machine works and I was a bit confused at first but eventually realised what I had to do and it's pretty straightforward. Bed is comfy, clean room and bathroom. VERY spacious bathroom, even with a little sit down bit in the shower. No bath but that's OK with me. BTW I really recommend you to try the unagi restaurant right next to the hotel, it's really good :)

Stayed in December 2023

Only minor, there is no parking on site - parking is available nearby at one of the small lots but there’s only room for 5 or 6 cars at each lot and they’re fairly expensive.

The location is great, an entrance to Ikebukuro station is on the main road less than a minute outside the hotel. I like the area to the west of this station as it’s quiet yet only a short walk to the busy side of Ikebukuro and a short train journey from the main hubs. The staff are really friendly and helpful. The rooms are decent and include good facilities such as a microwave, fridge, and washer/dryer.

Stayed in December 2023

Small room, Missing night light, dusty head lamp at table, bedcover with many threads running.

Location

Stayed in December 2023

Archaic card reader didn't want to accept my card at first. Due to the efforts of the front desk staff it was finally coaxed into working properly.

In a good location five minutes from a train station entrance and bus stop. Friendly staff. Clean room with a washing machine! Free coffee!

Stayed in October 2023

clean

Stayed in November 2023

5 minute walk from Ikebukuro station. Washing machine/dryer in room. Inexpensive and staff polite and helpful.

Stayed in November 2023

Room cleaning service once a week was disappointing. Every day new clean towels and garbage change.

Location

Stayed in October 2023

I have to check the manual on how to operate the aircon 😅

Its clean and functional. They even have dishwashing soap and sponge, room and fabric spray. Near bus station from/to narita and disney

Stayed in October 2023

Many drinkers around here

Nearby the MRT

Stayed in October 2023

The tv not so friendly

Quiet, has washing machine and microwave

Stayed in September 2023

The room was surprisingly a bit shabby and dusty and I actually cut my foot on some glass that was on the carpet (as a North American I was not accustomed to wearing the slippers but definitely put them on after that). Though I shouldn't complain about the smell too much (since they kindly moved me to a non-smoking room) the non-smoking room smelled like it used to be a smoking room (or maybe was just next door to a smoking room?) Most disappointing was there was only a Japanese breakfast which I was unable to eat due to allergies. The photos with the beautiful buffet was entirely misleading as I inferred that they only have this available at certain times of the year (despite that it was August and tourist season). So if you are booking because of the "free breakfast" maybe think twice.

Location was great. Room was a decent size and bed was very firm but for someone who normally likes a very soft bed I found it comfortable. Great shower pressure too! Customer service was wonderful as I had accidentally reserved a non-smoking room but they moved me upon request.

Stayed in August 2023

Walking towards the hotel at night was a little scary as a solo woman traveller as it was close to the nightlife area, but at the price and location, I was able to overlook it.

It was a 7 minute walk from Ikebukuro Station so it was a convenient location. It was easy to check in and the staff were very nice. I requested an iron and it was kindly lent to me, although I had to go down to reception to get it myself. I really love how there was a washer-dryer in the room! Staying in Japan during the summer means sweaty clothes that I really want to wash straight away when I’m back at the hotel so I don’t have dirty laundry in my luggage. The room itself was really comfortable and the bathroom was very spacious and clean.

Stayed in July 2023

Two people were staying in the room but there was only one chair. There was no place to put our suitcases. I wanted to hang up laundry in the wind from the air conditioner, but there was no place to hang a hanger.

Staff were helpful and the location was convenient. It was very clean and safe. I liked being able to get a ponytail holder if I needed one. It was very close to the train station.

Stayed in July 2023