I think I would have liked them to vacuum my room once a week

The location was ideal, 5 minutes from the train station and in a quiet area.

Stayed in April 2024

No real issues, but there were a few things that could be improved. The kitchenette was useful but I wish it was a bit more stocked. For example a pan, even as a rental item, would have been nice. There was a huge tv but it only had a pay-by-day system, it would have been nice if you had the chance to connect your own streaming accounts or youtube to it. Finally, it also would have been cute to have a chair and a little table on the balcony!

The location was perfect. Yutenji itself is quite nice if you like chill neighbourhoods with cool local spots, but the hotel was also 3 minutes away from the train station, which can get you to Shibuya in 10 minutes for example (and most places in less than 30). The room was decently sized and it had a nice balcony where I could tests the weather before getting out. Bed was quite comfortable (on the firmer side) and with a choice of pillows. Very glad to have had a humidifier in the room! I picked this hotel for the kitchenette and the washer/dryer included in the room and both worked great and were very convenient to have during a long stay. Loved the clear instructions in english on how to use the washer.

Stayed in April 2024

I didn't notice it had a kitchenette when booking, so was actually a nice suprise, although it didn't have any tablespoons, bowls or many utensils. It pretty much had 1 small plate, a pot with lid (not pan), 1 fork, a blunt knife, and thin chopping board (from memory), had washing up liquid and sponge which was good. Still appreciated it though. The room was only slightly noisy from the street noise when people walked by talking loudly, but not a big deal at all. Would book again.

Room was nice and big, a comfortable seating area, and it had a kitchenette. Laundry was the main reason for booking, but really enjoyed this little neighbourhood - has a really good supermarket under the station. Room was a little more worn than expected, but it was fine (like appliances and things a bit beaten up or old).

Stayed in March 2024

Basic style hotel but as expected and affordable as we wanted!

Fantastic location in Yutenji close to the station and lots of shops!

Stayed in March 2024

We also stayed in the tatami room, which was a little cramped with three of us staying there. I would opt for booking two double rooms next time. The shower curtain was annoying as it kept sticking to my body as I tried to take a shower. The bathroom was also way too small for 3 people (I would have expected it to be a little larger).

The double rooms were small but well-furnished (not too many unnecessary things cluttering the room!), and the fact that there was a washing machine in the room was ideal! We used it a couple of times during our stay. The staff was helpful. The location was also perfect for us, as we were visiting family in Yutenji. Yutenji itself is a quaint little place with a lot of surprisingly good restaurants within walking distance (Allegra, Not a Pizza, Yutenji Bob, to name a few). And it's super easy to get to Shibuya or Nakameguro.

Stayed in December 2023

Simple but very nice hotel in great location. A bit noisy due to some construction in the area. Bathroom smelled a bit musty but the room was otherwise very clean. Loved the little kitchenette and washing machine/dryer in the room.

Stayed in December 2023

Convenient and clean

Stayed in October 2023

The hallway on our floor smelled heavily of cigarette smoke. Fortunately, the room did not have this smell. Other than that, no complaints.

Nice location in Yutenji, especially if you want to get away from the hustle and bustle of the main part of Tokyo. Nice that room had a kitchen area, complete with a microwave and a cutting board and knife. Staff were helpful and friendly and the coffee maker in the lobby was also a nice bonus.

Stayed in November 2023

I agree with the policy they have about change towels but I think they should clean the room at least every two days.

Location was perfect for us. Near to our event. Room nice and offer a lot of services in, fridge, microwave, stove, iron, washing and dryer machine. Staff really friendly and helpful with the guests.

Stayed in November 2023

Nothing

The hotel was in a quieter part of Tokyo but lots of restaurants and shops nearby and well connected with the train. It was nice to come back here after a busy day sight seeing. It was easy to find with direction and was calm and clean

Stayed in November 2023

The room was clean, but changing the carpet floor for something less prone to permanent stains might be a good idea.

The location was really good, very close to Yutenji station or a short walk from Naka Meguro in a quiet area. The staff were very friendly and helpful. And having a washing machine was very handy.

Stayed in November 2023

Kitchenette was a lot smaller than expected (especially fridge) and we had only two plates, two mags, two glasses, two forks and two small spoons. No bowls or chopsticks. No tea towels.

Location Bed Washing machine Safety

Stayed in November 2023

Washing machine in room

Location

Stayed in October 2023

Our family made reservations long in advance for five rooms in different yet important configurations (double, twin, etc). The Tokyu Stay Hotel made errors with three of five rooms, and are unable and/or unwilling to correct their error in the slightest.

Location in Yutenji and location relative to Shibuya.

Stayed in October 2023

All good. Given there is an induction cook top/ fridge, a couple more kitchen items would be good (ie bowl, spoon, frypan, tea towel)

Inexpensive hotel in quiet neighbourhood a few minutes walk from Yutenji station. Great supermarket next to the station. Walking distance to Naka Meguro and 3 stops from Shibuya. Nice to have a small area to prepare food. Coffee machine and books on ground floor. Friendly staff who helped us with a couple of taxi bookings. Would be very happy to stay again.

Stayed in October 2023

Room was slightly too small

Convenient location

Stayed in October 2023

Things in the hotel are old, too small

Location. Laundry, table and chairs were useful, restaurant near by

Stayed in October 2023

Honestly no bad marks, it was solid overall.

Super well located for the price point. It’s just a 20 minute subway ride to Shibuya, 30 minutes to Harajuku or Shinokitazawa, and close to other neighborhoods of interest. The neighborhood the hotel is in is quiet so it’s a nice retreat after a night out in a busier neighborhood. Outside of this, the major thing we loved about this property is the space and amenities in the room. Other places we stayed in Tokyo for a similar price were much smaller. This room was pretty big for Tokyo and Kyoto standards and had a kitchen, washer/dryer, microwave, etc. We felt very comfortable in this space.

Stayed in September 2023

So many amenities in a relatively small space, for a very reasonable price! Everything you could possibly need including free coffee in the lobby. Very quiet and peaceful in the room. Would definitely stay again.

Stayed in August 2023

Nothing really. Given there is a washing machine and I imagine many guests do wash their clothes, I wish there was a rack to dry clothes on the balcony or in the room. This is not a complaint, but it was interesting that reception staff was sometimes behind an curtain. However, when I needed them they were always courteous and helpful. I am thankful they were patient with having foreigners stay there (I do speak Japanese, however).

Loved that the room featured a kitchenette (with refrigerator), and washing machine. The hotel was a quick walk to Yutenji station - very convenient to transportation and to local grocery, convenience, and pharmacy stores. The Yutenji area is so pleasant.

Stayed in July 2023

Small room but this may be normal for Tokyo

Great location and friendly staff

Stayed in July 2023

something to hang washed clothes on would have been good. A frying pan also would have been nice.

room was clean, location really good, staff friendly. Snoopy cutlery set for kids was nice.

Stayed in July 2023

The hotel has a housekeeping on demand system . It wasn’t very satisfactory though the staff were very willing to provide new towels etc when asked. We found the in-room washing/drying machine impossible to use. The directions were in Japanese and the hotel staff didn’t seem to know how to use it either. We ended up with very wet clothes and very few places to dry them.

We really like to stay in Yutenji - a quiet suburb of Tokyo - just a couple of stops from Shibuya. We found some very interesting cafes and restaurants including a whole food one and a ‘French’ one - PedibuThe room provided options for some self catering with an induction hot plate, sink, fridge and some crockery and utensils. There are supermarkets near the station 5 minutes walk away. We had a small room with a balcony. The staff were very helpful, always obliging and willing to help as we needed - (safe locking us out, washing machine impossible to work intuitively , a blanket instead of the duvet which we used on top of the hard mattress).

Stayed in June 2023

A fantastic neighbourhood

Stayed in June 2023