Reviews of Yokohama Kokusai Hotel 3 stars

220-0005 Kanagawa, Yokohama, Nishi-ku Nanko 2-16-28, Japan

#57 of 79 hotels in Yokohama

Guests' Choice

Review score

Based on 771 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.1

  • Location

    7.2

  • Facilities

    6.8

  • Staff

    8.1

  • Value for money

    7.1

  • Free WiFi

    8

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Showing 1 - 56

  • 18 January 2017

    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 5 nights

    The facility seems old. Alot of the hotel and room seems very outdated.

    The hotel is situated very close to a train station and its easy to get here and around. The facility is also close to alot of restaurants and convenience markets.

  • 13 January 2017

    • Leisure trip
    • Family
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 4 nights

    The rate per day was expensive considering that the room was small.

    The location is near the Yokohama Station. Very convenient to shop around the area.

  • 3 January 2017

    • Leisure trip
    • Couple
    • 2 rooms
    • Stayed 7 nights

    the window should be double glazed to reduce traffic noise

    being the second most nearest to the train station plenty of eateries behind hotel and big supermarket just there too

  • 27 December 2016

    • Leisure trip
    • Couple
    • Double Room - Non-Smoking
    • Stayed 3 nights

    Furniture in the room is a little old.

    Bed is comfortable and the room is spacious. Many food options around the hotel including 24 hours McDonalds and sushi restaurant.

  • 23 December 2016

    • Leisure trip
    • Family
    • 2 rooms
    • Stayed 4 nights

    - A bit small breakfast and start late after 7.00 am. - Sound is not well kept in the room

    - Very good location (5 min walk from yokohama station or 15 min walk from YCAT - Clean room and adequate furniture - supermarket is not far - Friendly and useful staff - Free corn tea in the lobby

  • 10 December 2016

    • Business trip
    • Solo traveller
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Uncomfortable with the room. Too hot and cannot adjust the thermostat. Had to open the door to get fresh air. Very old heavy door key. Broken sink in the bath room. Breakfast starts late at 7. Not worth for $175/night.

    Ok for just close enough to train station

  • 1 December 2016

    • Leisure trip
    • Group
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 1 night

    I had booked two single rooms since I knew the beds were small and I was travelling with a friend, not a spouse. When I arrived, they put us into one "small double". Rooms were scarce when I booked, and I think that they sold our singles since we arrived late, even though we had guaranteed them with a credit card. I chose this hotel specifically because of the single rooms offered. Even though I showed the clerk a cheaper price on my phone for the room I received, the price was not adjusted. My Japanese is passable, but not wonderful, so I didn't pursue it. NOT HAPPY. But, it was 11 pm, and we needed to check out at 5am, so it was not a time to be looking for a new hotel. I won't be returning, even though the location was great, and the room was nice.

    The location is super convenient and very near the Yokohama train station that connects directly to Haneda airport. Nice, clean, modern hotel, with the very small rooms found in most of Japan.

  • 16 November 2016

    • Leisure trip
    • Family
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    Locating this hotel using Google map was a problem.Google will direct you to Shin Yokohama when typing Yokohama Kokusai Hotel.

    English speaking staff - problem with understanding our needs. Suggest to have English speaking staff.

  • 15 November 2016

    • Leisure trip
    • Solo traveller
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 2 nights

    Smell of smoking. Non-smoking room, but the air conditioner is contaminated with Tabaco. Had to open the window to sleep.

    Staff are always immediately available.

  • 26 October 2016

    • Leisure trip
    • Couple
    • Twin Room - Smoking
    • Stayed 2 nights

    This is a businessman hotel but to us tourists it was perfect because it's 3 blocks away from Yokohama train + subway station. Round the corner you find plenty of ineresting offers for food and shopping, including a Donki (Don Quijote) open 24 hours !!

  • 14 October 2016

    • Leisure trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 1 night

    Bed was very clean, with clean sheets, etc. but the comforter/quilt was in the bedspread, and I couldn't take it off/out when the bed was too warm in the beginning. (I wanted to use only the sheet and bedspread.)

    Room had all one needed for a short stay. Right size, very clean, comfortable, and polite staff. Great value for money. Ideal location, only 400 meters from JR Yokohama Stn.

  • 3 May 2016

    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 3 nights

    Good location, easy walking distance from Yokohama station and a good selection of izakayas nearby. It is reasonably priced and staff speak English.

  • 7 June 2015

    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was not included. Although we managed, the room was extremely small for two adults. We paid the same price for room twice its size in Yokosuka.

    Location, cleanliness of rooms and very friendly and cordial staff. Very accommodating.

  • 28 May 2015

    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night

    - room is quite packed. - aircon is not strong enough - fridge is very noisy (i bought some yogurt so have to turn it on)

    - location is quite good, just 5min walk to Yokohama station (easy access to JR, local train, MTR, direct bus/train to Airport). - lots of shopping malls/dining options around. - have all needed facilities. - nice and helpful staff

  • 27 May 2015

    • Leisure trip
    • Family
    • 2 rooms
    • Stayed 3 nights

    The low quality room appearance. Smell of old carpet.

    Walking distance to train station. Front desk and housekeeping staff very helpful and spoke English.

  • 10 May 2015

    • Leisure trip
    • Family
    • Double Room - Non-Smoking
    • Stayed 1 night

    The bed was hard, and the pillows had something in them, it felt like broken nut shells. I have come to learn since, that is an ergo pillow Japan has

    I loved the staff and the location!! My young son and I arrived past 11p, we checked in quickly, and I was surprised to find an open 7-11 across the street for milk for him

  • 7 April 2015

    • Leisure trip
    • Family
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Hotel too old, room is too small Air-con is not really good Not suit for family with young children

    Location is good, convenience for shopping and meal just behind the hotel

  • 29 March 2015

    • Leisure trip
    • Family
    • Twin Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Elevator a bit old, but definitely functional. Otherwise, great!

    Staff was very friendly and held our luggage for a few days (we left to travel to another city and returned to stay again after 2 days). Our room the second night was upgraded to a suite for free; it was extremely spacious with a great view. Very close to Yokohama Station and easily accessible. Excellent overall.

  • 2 March 2015

    • Business trip
    • Solo traveller
    • Single Room (2 Adults) - Smoking
    • Stayed 4 nights

    Higher price and rooms are smaller too compare to Toyoko Inn.

    Powerful Wifi Signal in rooms, Easy Access from Yokohama Station and YCAT. Clean and sufficient Rooms,

  • 20 February 2017

    • Business trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 3 nights

    worn facility

    Friendly and helpful staff, good breakfast

  • 13 February 2017

    • Business trip
    • Group
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    枕頭

  • 7 February 2017

    • Leisure trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 1 night

    A basic hotel near Yokohama station and a nice area for a walk. Nice room with heating and view of a river.

  • 15 January 2017

    • Business trip
    • Couple
    • Single Room (2 Adults) - Smoking
    • Stayed 1 night

    It was very comfortable located in a very nice place- good access to many restaurants and many places- just amazing

  • 12 January 2017

    • Leisure trip
    • Family
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    Friendly staff and close to train and shopping

  • 8 January 2017

    • Leisure trip
    • Solo traveller
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 12 nights
    • Submitted via mobile

    The hotel was only 3 mins from Yokohama station.

  • 31 December 2016

    • Leisure trip
    • Couple
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Crouded room

  • 19 December 2016

    • Leisure trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    See above

    Too old. Aircon fail and smell of previous smoking.

  • 31 October 2016

    • Leisure trip
    • Couple
    • Twin Room - Non-Smoking
    • Stayed 2 nights

    No refrigerator in the room.

    I liked the location which was within walking distance to the train station and to local markets.

  • 26 October 2016

    • Business trip
    • Group
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 6 nights

    Breakfast was same for the 6 days, should change atleast every two or three days

    Location, Flush

  • 10 October 2016

    • Business trip
    • Solo traveller
    • Single Room - Smoking
    • Stayed 5 nights

    Clean, next to 24hours convenience store, 10 minutes walk to Yokohama station

  • 5 October 2016

    • Business trip
    • Group
    • Twin Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Friendly staff&people Location in center of city

  • 15 September 2016

    • Leisure trip
    • Family
    • Superior Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Location was excellent, next to Yokohama station, easy access to lots of places. Room was big, very comfortable for 3 adults.

  • 29 August 2016

    • Leisure trip
    • Couple
    • Single Room (2 Adults) - Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed bugs

    Close to the Yokohama train station

  • 25 August 2016

    • Leisure trip
    • Couple
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 1 night

    Didn't have the breakfast.

  • 16 August 2016

    • Business trip
    • Group
    • Japanese-Style Room - Smoking
    • Stayed 1 night

    Very unfriendly staff - especially man who seemed to be a manager. Also room was not really clean. Disappointed...

    location

  • 9 August 2016

    • Family
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the room is too small and old?the price for the room is not worth it. so expensive.

    the cleanliness

  • 30 July 2016

    • Business trip
    • Solo traveller
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 6 nights

    Small room and very small bathroom. Not much space to hang suit, shirts etc

    Firm bed, but maybe too firm for some

  • 22 July 2016

    • Leisure trip
    • Family
    • Japanese-Style Room - Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Staffs are professional and the price of room is resonable.

  • 17 July 2016

    • Leisure trip
    • Solo traveller
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Ultra clean bathroom, comfortable bed, overall the room was great.

  • 17 July 2016

    • Business trip
    • Solo traveller
    • Twin Room - Smoking
    • Stayed 6 nights

    Poor / non existent Air con Uncomfortable bed No breakfast available before 7 Very dated

    Checking Out to stay somewhere else

  • 11 July 2016

    • Business trip
    • Solo traveller
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 6 nights

    hotel room was a bit tired,dated and small. Bathroom was very small.

    location close to Yokohama centre and station. Helpful staff.

  • 11 February 2016

    • Leisure trip
    • Family
    • 2 rooms
    • Stayed 2 nights
    • Submitted via mobile

    excellent location

  • 8 February 2016

    • Business trip
    • Solo traveller
    • Single Room (2 Adults) - Smoking
    • Stayed 6 nights
    • Submitted via mobile

    Typical small hotel in Japan. But that's nothing really to complain about.

    Friendly helpful staff. Location was great.

  • 15 December 2015

    • Leisure trip
    • Family
    • Twin Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location is very convenient. Good for shopping and eating

  • 30 November 2015

    • Business trip
    • Solo traveller
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Rather a small room.

  • 18 November 2015

    • Leisure trip
    • Solo traveller
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Rooms looked old, could use some major updating.

    The walking distance from the station and night life was absolute.

  • 12 November 2015

    • Business trip
    • Solo traveller
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 4 nights

    Good location, efficient staff.

  • 12 November 2015

    • Business trip
    • Solo traveller
    • Single Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    location

  • 5 November 2015

    • Solo traveller
    • Single Room (2 Adults) - Smoking
    • Stayed 3 nights

    Location is perfect. Hotel in general, very good.

  • 11 October 2015

    • Business trip
    • Solo traveller
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 9 nights

    Too small room Old fashion style After upgrading I had to stay in a dark and stinky room for further 6 days - never again!

  • 1 August 2015

    • Leisure trip
    • Family
    • Single Room (2 Adults) - Non-Smoking
    • Stayed 5 nights

    no breakfast

    very handy to everything

  • 21 May 2015

    • Business trip
    • Couple
    • 2 rooms
    • Stayed 1 night
    • Submitted via mobile

    Room size is quite too small

    Location

  • 18 May 2015

    • Business trip
    • Solo traveller
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    poor breakfast dinner poor value for money

    location staff

  • 6 April 2015

    • Leisure trip
    • Family
    • Double Room with Small Double Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Location, wifi

    Location

  • The following reviews were written more than 24 months ago. They no longer impact the property's overall review score – but may still be helpful when choosing the perfect place to stay.

  • 29 May 2014

    • Leisure trip
    • Group

    The room and bathroom were very dated and not completely clean. My toilet leaked and there were stains behind it and around the bath. There was absolutely no view - you couldn't even see the sky and the room was very dark. We went to the bar at 5.30pm on a Saturday and were told by a very stuffy unfriendly member of staff that the bar was full up! There was no hotel information in the room.

    The location was very good - just a ten minute walk from the station. The reception area was nice and the reception staff were friendly. There was a very nice cafe on the ground floor. There was a coin laundry although it was complicated to use with no English explanantion.

  • 14 April 2014

    • Leisure trip
    • Solo traveller

    Nobody can understand simple English!!!! Nothing good about it.

    Nothing! bad & ignorant staff.

There are also 36 reviews without text. These impact the overall review score.

Showing 1 - 56

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