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250-0311 Kanagawa, Hakone, Yumoto 597, Japan
28 May 2016
눉The rooms are in serious need of a renovation. The furniture in the room was rather worn and the bathroom wasn't quite the standard you'd expect from a 4-star hotel. Check out at 10 is definitely not ok for such a hotel. To sum up, not great value for money.
눇The outdoor springs were beautiful and so was the garden. Food was fine but had better in other Ryokans (which were not claiming to be equally luxurious). Nice calm location. Lovely lady serving us in the room.
28 May 2016
눉I wish I would've stayed longer!
눇Excellent service! Friendly staff! Wonderful garden! Overall an amazing experience! We could feed the Koi fish, it was too fun!
24 May 2016
눉Rigidity of the staff on any additional request, the food menu which must cater for Indian food menus and the need to be a bit international in approach without losing the Japanese flavour. Must provide more water and Breakfast tea along with enough sugar and milk powder. Over priced.
눇The location , the Onsen and the simplicity of styling.
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