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  4. Reviews of Boma Inn Nairobi

Reviews of Boma Inn Nairobi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Off Mombasa Road, Off Popo Road on Red Cross Road, 00100 Nairobi, Kenya

#68 of 175 hotels in Nairobi

Guests' Choice

Review Score

Based on 241 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.3

  • Location

    8.5

  • Facilities

    8.1

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 17, 2024

    7.0
    I would be back, maybe I'd choose a different room.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room where I slept; -Slow draining water at the sink and shower area. -Too squeezed.

    Super good breakfast, well rounded.Fresh and great ambience too.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Excellent short stay option in Nairobi.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No negative comment.

    Location in relation to both JKIA and Wilson airports.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    8.0
    Friendly Hotel near Wilson Airport
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Very expensive breakfast! Couldn't open the complimentary water bottles.

    Location, facilities, relatively quiet for a hotel, friendly staff.

    Stayed in March 2024

  • Reviewed: April 3, 2024

    9.0
    Wonderful
    • Business trip
    • Travelers with friends
    • Standard King Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Clean environment, courteous and helpful staff. Location was perfect too.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Good value
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We couldn't open the glass bottles of water. Some noise from other guests banging doors and chatting in the corridor If you want more water to drink you have to pay.

    Comfy bed 🛏️ Breakfast very good but expensive

    Stayed in March 2024

  • Reviewed: February 23, 2024

    8.0
    Great value, close to airport!
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nice breakfast, lovely staff all over, close to airport and allowed check in in the middle of the night, even had 24/hour chef. Would stay again when moving to/from airport

    Stayed in January 2024

  • Reviewed: February 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Airconditioning very loud

    Excellent Breakfast in the main hotel! Also nice pool over there.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I think we got confused between the Boma Inn and the Boma Hotel. The Inn is a small building near the hotel. The room was tiny and the facilities did not live up to the amount we spent on it.

    The staff was courteous and the place was very clean. The breakfast was exceptional - it was in the Boma hotel.

    Stayed in February 2024

  • Reviewed: February 4, 2024

    7.0
    Friendly hotel, good value and handy for airport
    • Leisure trip
    • Travelers with friends
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Air on not working well, no mosquito net

    Clean, near airport, good facilities

    Stayed in January 2024

  • Reviewed: January 22, 2024

    7.0
    Overrall my one night stay was okay.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathroom tub was dirty with hair. I had checked into the old Boma hotel which need some upgrades.

    Friendly and helpful staff from the drivers to the guest relations

    Stayed in December 2023

  • Reviewed: December 17, 2023

    9.0
    Managed by Red Cross
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Might use a bit of renovation, but it's exceptional Value for Money even if old fashioned

    Concierge staff are very very kind and helpful Convenient to Wilson Airport You can dine in the adjacent Boma hotel Very clean

    Stayed in December 2023

  • Reviewed: November 26, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast is 3000Ksh which is way too much for an average hotel and meal. The selection was too limited for that price.

    Staff and venue by the red cross.

    Stayed in November 2023

  • Reviewed: November 20, 2023

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night

    Excellent and most accomodating staff. Friendly, professional, very responsive in resolving issues.

    Stayed in October 2023

  • Reviewed: November 15, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    No additional water can be bought even at the reception-had to go to the other hotel very late and wait there for 30min just to get a bottle of water. Could be done easier. The shower was broken, but for just one night bathtube was okay.

    Good location-great that the Boma facilities can be used.

    Stayed in November 2023

  • Reviewed: November 14, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    They need to hold a person's room and have it ready for whenever they check in throughout the day. I had to sleep in a small twin bed the night I arrived as they didn't have anything for me even when I had booked a king size bed. However, I asked them to apply a remedy by offering a free breakfast and they did it. There were small cockroaches all the time which, while I understand they always crawl through the pipes overnight in warm countries, there could be better maintenance of such ducts and more regular fumigation. This is to avoid the spread of diseases and migration of insects.

    Lovely staff, loved that it's within the Red Cross Head Quarters, given my own profession, and the events running during my stay. Comfortable king size bed. They have free gym, sauna and pool access and the facilities of the hotel are fine.

    Stayed in November 2023

  • Reviewed: October 24, 2023

    8.0
    Good Hotel for layover
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location, but we knew that beforehand and only stayed 1 night before going to Arusha.

    Large room, clean.

    Stayed in October 2023

  • Reviewed: October 4, 2023

    9.0
    I hope to come back there
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 6 nights

    Boma Inn should have more facilities such as Bar, Dinning

    All the staff were very friendly and ready to assist in their own way.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    9.0
    Great option in South Nairobi !
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night

    Nothing. Great experience overall

    Not much to say, great beds, amazing place and access to facilities from more expensinve Boma next door! Hotel is in the cred cross HQ, so high security, made us feel safe

    Stayed in September 2023

  • Reviewed: September 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Rooms a bit dated but comfortable

    Helpful staff

    Stayed in August 2023

  • Reviewed: August 31, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good value for money.

    Stayed in August 2023

  • Reviewed: August 5, 2023

    8.0
    Nice place,clean.wish they had a playground
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I wish they had a playground for children

    The breakfast in the boma was very good

    Stayed in July 2023

  • Reviewed: June 11, 2023

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    We enjoyed a lot our stay in Boma Inn. The personal was extremely kind, especialy Caroline from reception. Spa workers were also very kind. We will come back!

    Stayed in June 2023

  • Reviewed: June 7, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    I would suggest the maintenance to be improved. At first the drain in our room isn't working, which attentively the staff called a technician and moved us to another room. We then check quickly but after a long day out when about to shower also found out that the switch from shower to bathtub tap is also loose. We didn't plan on using the bathtub so it doesn't bother us (but it might be negative point to others)

    Staff are friendly and attentive. Room is of good size and comfortable. The hotel is located on a nice ground and we can also avail the pool/gym next door if we wish.

    Stayed in June 2023

  • Reviewed: April 15, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    For restsurant we need to go to different building

    Space and staaff nature

    Stayed in March 2023

Showing 1 - 25

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