Off Mombasa Road, Off Popo Road on Red Cross Road, 00100 Nairobi, Kenya
#68 of 175 hotels in Nairobi
Guests' ChoiceBased on 241 hotel reviews
7.9Cleanliness
8.5
Comfort
8.3
Location
8.5
Facilities
8.1
Staff
8.8
Value for money
8.4
Free WiFi
7.6
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Annjudy
KenyaThe room where I slept; -Slow draining water at the sink and shower area. -Too squeezed.
Super good breakfast, well rounded.Fresh and great ambience too.
Stayed in April 2024
Reviewed: April 13, 2024
Edward
United KingdomNo negative comment.
Location in relation to both JKIA and Wilson airports.
Stayed in April 2024
Reviewed: April 9, 2024
Dr
United KingdomVery expensive breakfast! Couldn't open the complimentary water bottles.
Location, facilities, relatively quiet for a hotel, friendly staff.
Stayed in March 2024
Reviewed: April 3, 2024
Mazai
NigeriaClean environment, courteous and helpful staff. Location was perfect too.
Stayed in March 2024
Reviewed: March 17, 2024
Dr
United KingdomWe couldn't open the glass bottles of water. Some noise from other guests banging doors and chatting in the corridor If you want more water to drink you have to pay.
Comfy bed 🛏️ Breakfast very good but expensive
Stayed in March 2024
Reviewed: February 23, 2024
Jakob
SwedenNice breakfast, lovely staff all over, close to airport and allowed check in in the middle of the night, even had 24/hour chef. Would stay again when moving to/from airport
Stayed in January 2024
Reviewed: February 20, 2024
Jonas
SwitzerlandAirconditioning very loud
Excellent Breakfast in the main hotel! Also nice pool over there.
Stayed in February 2024
Reviewed: February 15, 2024
Sreenath
IndiaI think we got confused between the Boma Inn and the Boma Hotel. The Inn is a small building near the hotel. The room was tiny and the facilities did not live up to the amount we spent on it.
The staff was courteous and the place was very clean. The breakfast was exceptional - it was in the Boma hotel.
Stayed in February 2024
Reviewed: February 4, 2024
Myriam
United KingdomAir on not working well, no mosquito net
Clean, near airport, good facilities
Stayed in January 2024
Reviewed: January 22, 2024
Gladys
United States of AmericaThe bathroom tub was dirty with hair. I had checked into the old Boma hotel which need some upgrades.
Friendly and helpful staff from the drivers to the guest relations
Stayed in December 2023
Reviewed: December 17, 2023
Gabriella
ItalyMight use a bit of renovation, but it's exceptional Value for Money even if old fashioned
Concierge staff are very very kind and helpful Convenient to Wilson Airport You can dine in the adjacent Boma hotel Very clean
Stayed in December 2023
Reviewed: November 26, 2023
Nathalia
United KingdomBreakfast is 3000Ksh which is way too much for an average hotel and meal. The selection was too limited for that price.
Staff and venue by the red cross.
Stayed in November 2023
Reviewed: November 20, 2023
Carol
United States of AmericaExcellent and most accomodating staff. Friendly, professional, very responsive in resolving issues.
Stayed in October 2023
Reviewed: November 15, 2023
Elisabeth
AustriaNo additional water can be bought even at the reception-had to go to the other hotel very late and wait there for 30min just to get a bottle of water. Could be done easier. The shower was broken, but for just one night bathtube was okay.
Good location-great that the Boma facilities can be used.
Stayed in November 2023
Reviewed: November 14, 2023
Nathalia
United KingdomThey need to hold a person's room and have it ready for whenever they check in throughout the day. I had to sleep in a small twin bed the night I arrived as they didn't have anything for me even when I had booked a king size bed. However, I asked them to apply a remedy by offering a free breakfast and they did it. There were small cockroaches all the time which, while I understand they always crawl through the pipes overnight in warm countries, there could be better maintenance of such ducts and more regular fumigation. This is to avoid the spread of diseases and migration of insects.
Lovely staff, loved that it's within the Red Cross Head Quarters, given my own profession, and the events running during my stay. Comfortable king size bed. They have free gym, sauna and pool access and the facilities of the hotel are fine.
Stayed in November 2023
Reviewed: October 24, 2023
Christian
AustriaLocation, but we knew that beforehand and only stayed 1 night before going to Arusha.
Large room, clean.
Stayed in October 2023
Reviewed: October 4, 2023
Hamutunda
ZambiaBoma Inn should have more facilities such as Bar, Dinning
All the staff were very friendly and ready to assist in their own way.
Stayed in September 2023
Reviewed: September 21, 2023
Edouard
United States of AmericaNothing. Great experience overall
Not much to say, great beds, amazing place and access to facilities from more expensinve Boma next door! Hotel is in the cred cross HQ, so high security, made us feel safe
Stayed in September 2023
Reviewed: September 9, 2023
Harriet
United KingdomRooms a bit dated but comfortable
Helpful staff
Stayed in August 2023
Reviewed: August 31, 2023
Rosemond
PhilippinesGood value for money.
Stayed in August 2023
Reviewed: August 5, 2023
Otieno
Abkhazia, GeorgiaI wish they had a playground for children
The breakfast in the boma was very good
Stayed in July 2023
Reviewed: June 11, 2023
Laia
SpainWe enjoyed a lot our stay in Boma Inn. The personal was extremely kind, especialy Caroline from reception. Spa workers were also very kind. We will come back!
Stayed in June 2023
Reviewed: June 7, 2023
Aditya
SingaporeI would suggest the maintenance to be improved. At first the drain in our room isn't working, which attentively the staff called a technician and moved us to another room. We then check quickly but after a long day out when about to shower also found out that the switch from shower to bathtub tap is also loose. We didn't plan on using the bathtub so it doesn't bother us (but it might be negative point to others)
Staff are friendly and attentive. Room is of good size and comfortable. The hotel is located on a nice ground and we can also avail the pool/gym next door if we wish.
Stayed in June 2023
Reviewed: April 15, 2023
Atul
IndiaFor restsurant we need to go to different building
Space and staaff nature
Stayed in March 2023
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