Muthithi Rd 65, Nairobi, Kenya
#53 of 145 hotels in Nairobi
Guests' ChoiceBased on 522 hotel reviews
7.9Cleanliness
8.5
Comfort
8.5
Location
8.4
Facilities
8.1
Staff
8.6
Value for money
8.0
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 12, 2024
Malhar
IndiaBreakfast could have been better. As a vegetarian the options were quite limited . The room service is a little slow .
Staff is quite helpful and warm. The hotel is well placed and has great security. Rooms are sized well and the pool has a great view.
Stayed in February 2024
Reviewed: February 3, 2024
Hariharan
South SudanStaff needs to be more polite The room lock didn't work twice Food needs to be better in taste
Cleanliness, safety and location
Stayed in February 2024
Reviewed: January 20, 2024
Sujit
United KingdomGT has a fabulous range of items for a good start of the day. The staff are super friendly. The hotel is a bit tired, however clean and tidy. The location of this hotel is excellent with shopping mall within walking distance and plenty of restaurants.
Stayed in January 2024
Reviewed: January 12, 2024
Christina
GreeceWe were supposed to check in at night (21:30 landing) and we had arranged the airport transfer from the hotel. Our flight was delayed by 5hrs so I was updating the hotel, however the communication on their side was poor. They should have been checking the flight status. They were not replying to our messages and at the end there was no transfer waiting for us. We landed at 2:30am in a city that is known for being dangerous and we were left without a transfer even though there was a night shift person at the front desk. The last day we had requested a late check out which we paid for $50 and when we asked them to replenish our water in the room, the front desk said that we had to pay for it. When you pay half the price of the room for a 6pm checkout, two bottles of water could have been offered.
The breakfast, the room was spacious. Mr John, Violet, Purity were great.
Stayed in January 2024
Reviewed: January 3, 2024
Samira
BelgiumGreat location and rooms, bed & shower 👌🏼
Stayed in December 2023
Reviewed: January 2, 2024
Robert
United Arab EmiratesThe rooftop pool was freezing - a heated pool would have been amazing. The view from the non-superior room was awful as a big office building is only meters from the window. There was no natural light and no fridge in this type of room. We upgraded to a superior room for an extra $30 and it was well worth it.
The staff at check-in were superb and were very accommodating to any requests. The barman on the rooftop bar was also great. The staff at the restaurant were a bit slow and a couple of the ladies were not very helpful. The hotel is well-located and we had no problem grabbing an Uber from the hotel. I would definitely upgrade to a Superior Room as the view from the room is significantly better than the non-superior rooms. They have a great gym with sauna and steam room. Breakfast was fine but more fruit options would be even better. There's a great little mall only 100m from the hotel with a good food court - it was called Broadwalk Mall. Overall, a great place to stay if you're planning on doing day trips from Nairobi.
Stayed in December 2023
Reviewed: January 1, 2024
Sibongile
South AfricaThe bed linen was not changed for the duration of our stay.
The staff was good, polite and friendly
Stayed in December 2023
Reviewed: December 30, 2023
Yared
TaiwanNo fridge in room Door card kept getting demagnetized
Good location
Stayed in December 2023
Reviewed: December 29, 2023
Randheeve
United Arab EmiratesStench in the water occasionally
Quite adequate
Stayed in December 2023
Reviewed: November 24, 2023
Gerald
NigeriaThe restaurant needs a face-lift.
The warm welcome.
Stayed in November 2023
Reviewed: November 1, 2023
Diana-d
HungaryThere is no spa facility inside the hotel, however, there is one inside a shopping centre in walking distance.
It was a pleasant stay for 1 night after a safari and before departing home. It has a good location and close to the airport.
Stayed in August 2023
Reviewed: October 22, 2023
Rachel
United KingdomNothing.
The room was large and had a great view. The place was very clean and the staff very accommodating and friendly.
Stayed in October 2023
Reviewed: October 10, 2023
Khaled
EgyptCleanness Location Nice upgrade
Stayed in October 2023
Reviewed: September 12, 2023
Giorgia
United KingdomOn the first night the alarm went on and woke us al at 5am in the morning, second night the phone rang for few seconds and woke us up again. Our room wasn’t checked on our second day se we had no fresh towels, shower gel, toilette roll.
Golden Tulip is a nice hotel in Nairobi Westlands. The location is good and we always felt safe. The room was spacious with a great view from the window. Good breakfast, nice food at the restaurant on the 10th floor. Staff is very nice and professional
Stayed in September 2023
Reviewed: September 5, 2023
Vijeyadezmi
AustraliaOur shower was a little blocked so water took ages to drain, resulting in spillage. Unfortunately not rectified prior to our departure
The staff, room and breakfast were great.
Stayed in August 2023
Reviewed: August 28, 2023
Navel
MauritaniaThe room I selected was not the one I got and I had to pay extra to be upgraded to a better one
The roof top bar , the staff are very professional and welcoming specially the lady at the reception Sharon
Stayed in August 2023
Reviewed: August 23, 2023
Zaixiaozi
Chinagood location, very nice staff there, helpful, get place for me to take shower before going to airport.
Stayed in June 2023
Reviewed: August 18, 2023
Mohamed
CanadaThe breakfast was really basic I would give it 5 out of 10 They gave me a large room but I didn’t feel that it was very clean
The location
Stayed in August 2023
Reviewed: August 8, 2023
Debbie
United KingdomNothing
Good location, friendly and helpful staff. Very clean- great for a couple of nights. Excellent breakfast
Stayed in August 2023
Reviewed: August 6, 2023
Ingrid
BelgiumVery comfortable and spacious room, nice staff, I like the area. Nice rooftop with pool and bar. Breakfast very good.
Stayed in August 2023
Reviewed: July 24, 2023
Malvika
Indiathe standard room did not have any view and it felt a little claustrophobic
everything - room , food , staff , location and facilities . totally worth it
Stayed in July 2023
Reviewed: July 23, 2023
Imri
CanadaNothing to add about this. It was a very good stay at the hotel.
The breakfast was very good. The hotel room was very clean as well.
Stayed in July 2023
Reviewed: July 3, 2023
Saibal
IndiaService co-ordination requires improvement, the relevant service persons need to be more pro-active to make this a great property
The rooms were grand, very bright and airy, with a nice view, loved it all. Location is also good, in the middle of a good business area, nice restaurants nearby, b'fast was top class with the bread basket really great, kudos to the chefs there
Stayed in July 2023
Reviewed: June 21, 2023
Emezino
NigeriaI would have liked to see a table for 2 in the main restaurant, but that’s not a big issue.
Neat & contemporary
Stayed in June 2023
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