Breakfast has basic variety. It should be enhanced to offer wide range of food to the guests

Size of the room. Initially I was given a small room then on my request they changed my room to 8th floor which is spacious and has nice view. I like it most about The Boma - The rooms are very big and nice decorated. Also has good washroom with bath tub having jacuzi function - perfect for message bath after hectic day.

Stayed in April 2024

Shower

Safe

Stayed in April 2024

Cable for internet did not work, just wifi. Mhy partner did not arrive due to a cancelled flight, and the price of the double occupation of the room "could not" be changed to a single room occupation, with the justification that I booked via booking.com. It was als pretty difficult to at least get finally the breakfast bag for my partner. The hotel answer my question about the oppening hours of the pool (8-6pm) after a few days. Thus, I could not cancel the stay anymore in time, due to the short opening hours of the pool, because this was originally a main reason for choosing this (rather overpriced) hotel.

Room was large, breakfast buffet was sufficient (while at the omelets for some while nobody was there to prepare them). wifi connection was also sufficient.

Stayed in April 2024

Curtains don’t fully close for black out in rooms (too small)

Delicious breakfast and lovely rooms and staff

Stayed in April 2024

The Boma was a pleasant suprise. Not exactly a 5 star hotel, more like 4 stars but still with a style. The room was spacious and clean. The beds were comfortable with fresh bedlinen. Bathroom was a bit outdated but ok, had both a shower and a bath. The pool area was nice. The staff was welcoming and the wifi was good. Really enjoyed the breakfast - very tasty and a wide choice of dishes. The whole hotel is a bit vintage which adds charm. We enjoyed our meal at the hotel's restaurant with good service and delicious food. For us the location was perfect jus a few miles from Nairobi Wilson airport.

Stayed in March 2024

The second time I stayed, the pool was quite dirty and I didn’t feel safe using it. Also, the shower recess in the room was not very clean- tiles around the sides were dirty.

Very comfortable . Breakfasts were excellent and staff very pleasant

Stayed in February 2024

There was only one variety of rice-basmati, to me, I found the rice tasteless. No vegetables

The room was clean, with good furniture as well other amenities. I enjoyed the service at the GYM, the instructors are friendly and experienced

Stayed in March 2024

25 USD for a breakfast is a bit too high.

Friendly staff and very nice rooms.

Stayed in March 2024

Went to use the pool one morning and was told by pool staff it was closed for cleaning until 11am but people were using it half an hour later. Concierge desk staff were a bit dismissive of finding out information for me.

Breakfast was very good. Room large, comfortable and clean.

Stayed in February 2024

I would recommend this hotel as it is clean, and lovely location.

Stayed in February 2024

None

Calm, Cozy, very clean

Stayed in March 2024

Second time at the Boma. Second time check-in with Jefferson, very nice and friendly. We will use the Boma also in the future for sure.

Stayed in February 2024

cooling system in rooms dit not work well

Big and need rooms

Stayed in February 2024

Used as a transit hotel and staff were friendly, rooms clean and location 5-10 mins from Wilson airport. We didn't have time to use facilities or eat.

Stayed in February 2024

I did not like the housekeeping services , they cleaned our room but they left some leftovers from the previous night in the room then we didn’t have indoor sandals to use in the bathroom at least also no shower caps for the ladies .

We loved the breakfast and the service staff were very kind especially one Mr. Geoffrey . The ambience was amazing and very refreshing not forgetting the meal was well prepared kudos to the chef.

Stayed in February 2024

Wifi in the room was weak and kept dropping signal.

Spacious room, good bathroom with all amenities, and friendly staff.

Stayed in February 2024

Different restaurant options. Hotel provided us with early morning take-away breakfast.

Stayed in December 2023

The shower felt cramped being behind the door. Also would like to have a standard shower head. Also the shower leaked a lot on the floor.

This is a high quality hotel that is well maintained and very comfortable. You have every amenity. The staff are well trained and very friendly. The layout of the hotel is spacious. The rooms are very comfortable and well put together. The pool area though not large is very nice as well. The cafe lounge area was nice for meeting guests.

Stayed in February 2024

I've stayed at the hotel many times and would have thought that asking to stay in my room until 3pm would have been acceptable. I was catching the late evening BA flight back to Heathrow. They wanted to charge me $75 so I moved out of my room and spent the time in the hotel lounges. Shame but there we are!!

It's a great hotel and the location for me is perfect

Stayed in February 2024

Location but is not that bad

Breakfast and garden . Stuff was great too

Stayed in January 2024

The pool was a bit tired looking

Staff were amazing, big room, proximity to Airport is perfect.

Stayed in January 2024

The reception was not helpful and the worse is they aren’t accepting that they can make errors . I asked for a late check out and I understood it was complimentary and this for having as a customer in the near future. After speaking to her colleague today. I was told I will be charge 50% rate for checking out at 6pm and cannot admit any wrongdoing at their end. I thought treating clients is key, especially when there is no downside as the hotel is empty but this is definitely not how it feels in this hotel from a few members of the staff.

Great facilities, not much things around so need to use a cab for going anywhere.

Stayed in January 2024

Rooms are, or at least the room i was in, infested by roaches. There weren't enough towels in the bathroom. There was constant noise coming from the air duct right outside my window.

Security looked good, and the rooms were spacious. The facility appeared to be clean.

Stayed in January 2024

The bathrooms and some parts of carpet need updating

Fantastic staff. Lovely breakfast area.

Stayed in January 2024