2nd Ngong Avenue, Nairobi, Kenya
#37 of 175 hotels in Nairobi
Guests' ChoiceBased on 160 hotel reviews
8.4Cleanliness
9.2
Comfort
8.9
Location
8.8
Facilities
8.6
Staff
9.5
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 24 April 2024
Uzundemir
SwitzerlandThe doors of other rooms resonated with my room door and every time someone closed their door in the night I woke up for a short while. I hope there could be an easy fix with that...
The staff was very helpful and kind. The location is very central, commute was easy. The facility was very well cared for and smelled very clean.
Stayed in April 2024
Reviewed: 10 April 2024
Webers
KenyaGreat location and use of Fairview facilities is easy.
Stayed in March 2024
Reviewed: 1 April 2024
Havyarimana
BurundiI liked everything!
Was basic but ok!
Stayed in March 2024
Reviewed: 28 March 2024
Bongkireh
GermanyConsidering how warm it gets, an air conditioner might be worth having in the rooms.
The employees were respectful, friendly, and full of integrity. That's the key takeaway for me. The hotel offered a wide range of healthy and tasty foods for breakfast. My bed was comfortable enough - I like a hard mattress and that's what I got - even though I found it hard sleeping in the heat. Overall, the hotel offers enough amenities and employees offer great service to guarantee a pleasant stay.
Stayed in March 2024
Reviewed: 23 February 2024
Melanie
United KingdomI paid for a late check out - half day. That turned out to be half of a rack rate I was unaware of which meant I paid more for a late check out than I did for a nights stay. It would have been better to propose I paid for an extra day.
The option to choose between two restaurants for dinner.
Stayed in November 2023
Reviewed: 17 February 2024
Nienke
Netherlandsgood location. With bar and restaurant with pool shared with hotel next to this one. I t is a basic but good hotel
Stayed in February 2024
Reviewed: 28 January 2024
Özge
GermanyThere was ongoing construction noise that was uncomfortable at times.
The breakfast and location were great. Very friendly and helpful staff.
Stayed in January 2024
Reviewed: 18 January 2024
Johanna
NetherlandsQuite noisy in the breakfast area
Staff was excellent as always!
Stayed in December 2023
Reviewed: 12 January 2024
Mohammed
Bangladeshgood
yes
Stayed in December 2023
Reviewed: 9 January 2024
Jacob
United StatesReceptionist is very welcoming and helpful
Stayed in December 2023
Reviewed: 30 December 2023
Susan
United StatesVery nice and clean hotel...staff were courteous and very helpful and the breakfast was great. Very close to CBD and different shopping areas.
Stayed in December 2023
Reviewed: 26 December 2023
Tarek_mahmoud
EgyptRestaurant and pool area was very nice
Stayed in December 2023
Reviewed: 19 December 2023
Kenneth
UgandaThe location was convenient, secure, and easily accessible. Staff were friendly and helpful and the breakfast was great.
Stayed in December 2023
Reviewed: 27 November 2023
Vineet
IndiaVery cooperative and accommodating staff. The location is excellent for business travel as most of the top business houses are in the vicinity.
Stayed in November 2023
Reviewed: 14 November 2023
Karama
Kenyanone
services were excellent
Stayed in October 2023
Reviewed: 24 October 2023
Chris
United KingdomNothing to complain about
I chose the hotel for the location. Since I arrived without my wallet and cards (stolen in transit through Paris Charles de Gaulle) the staff were great in helping me overcome the resulting hassle.
Stayed in October 2023
Reviewed: 23 October 2023
Bertil
NetherlandsFriendly staff, clean rooms and a nice pool and restaurants of the adjacent hotel.
Stayed in October 2023
Reviewed: 5 October 2023
Paul
South AfricaLovely staff
Stayed in September 2023
Reviewed: 22 September 2023
Akoja
NigeriaNill
Okay
Stayed in August 2023
Reviewed: 8 September 2023
Okoacha
NigeriaThere was no bathrooms slippers in the room. The hotel should make bathroom slippers available in all the hotel rooms.
The breakfast was great. The staff that prepared and served the breakfast were nice and receptive. Thanks to DOLPHINE, JULIET & a dark Chef, whose name I cant remember now. They were all wonderful people. Oh yeah, those at the reception- Melvin, John & Elizabeth were awesome, always ready to help & very professional. I can't stop without mentioning one of the drivers. Mr Paul is a very amiable man, I bonded with him easily from the time he picked me from the Airport. He showed me many nice places in Nairobi. I still communicate with him till date.
Stayed in August 2023
Reviewed: 6 September 2023
Selma
BrazilThe bathroom’s door was almost broken and the laundry mislead the clothes.
The Garden was amazing, the restaurants were very cozy and the food was really great. And the staff is excepcional!! Very kind and always smiling.
Stayed in September 2023
Reviewed: 28 August 2023
Eunice
United StatesThe rooms permeate some noise from the corridors when other guests are checking in or receiving calls. However, despite this, the place is mostly quiet and calm.
I liked the Customer service provided at check-in and check-out. The staff was very friendly, efficient and fast. They also provided express breakfast on request which made it convenient for me to have breakfast in my room before my early morning meetings.
Stayed in August 2023
Reviewed: 25 August 2023
Arthur
RwandaNone
Excellent staff, very professional and helpful.
Stayed in August 2023
Reviewed: 20 August 2023
Rudiger
BelgiumThe breakfast no have much variation, there is enough but this not change..
Friendly reception, room ready at agreed time (before normal)
Stayed in August 2023
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