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Nyali Off Links Road, Mount Kenya Road, 00200 Mombasa, Kenya
3 May 2016
2 May 2016
눇Location and convenient, with good facilities
27 April 2016
눉Some of the staff didn't attend to our requests at all. With having small children then we have had to rush off to the rooms and sometimes eat outside of the premises and come back. Alot of issues(AC/Shower Trap/Fridge not working properly) with the room initially but were sorted out on the next day. We had booked online and our booking/requests wasn't confirmed at the other end. The reservations team said booking.com were to inform them. We then had a pay an extra amount and not the figure online. On a situation where a family member had deceased, we had to leave early and Voyager wasn't that cooperative with our refund. We were told we need to sort out with booking.com but I would say when they took extra off me then they wouldn't have informed booking.com on the differences. All I would say use booking.com and call the resort to confirm the reservation
눇Anthony the manager, really came to save our trip on the second day as we were thinking of leaving and he gave us a more comfortable room. Also sort out some of the issues which had arised Big up to Anthony Otherwise this place is excellent and would recommend
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