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Road 30, 200m way from Borei Phreumprey., Siem Reap, Cambodia
10 January 2016
눉We did have some communication issue. They speak English, but sometime, with some of them we still have problem in communication. Not a deal breaker, they all great and very nice. They failed to pick us up. Just be careful that there are 2 arrival points in Siem Reap airport, I think one of them is for international and one is for domestic. Since we reached Siem Reap using domestic flight from Phnom Penh and not direct flight from Singapore. So we arrived at the domestic arrival. Just make sure you mentioned this or ask for the driver's number before you arrived so you can call if you can't find the driver, unlucky for us that morning there is issue with hotel phone can't reach them (we didn't have this issue on the next few days in calling them even at midnight for tuk tuk pickup) In the end we have to find our own tuk tuk to hotel, but they are kind enough to refund us the tuk tuk money.
눇The Staffs, they are great and went all the troubles to make our stay nice and comfortable. Thanks! Free tuk tuk (local transportion google it) to the airport, pub street, etc they will drop you there and they will pick you up. They will give you a local phone you can use to call the hotel for pickup :) The room was great! I am not sure if this is a pro or con, but the location of the hotel is right in the middle between everything, airport, temples and pub street. Is not in the city (pub street). It is not an issue for me. Cause is more quiet and honestly is not that far, only like less than 10 minutes tuk tuk. And hotel provide free tuk tuk transport. They provide temples tour and it is not expensive compared to with some that we have researched around.
6 January 2016
눉They don't have credit card machine. How could that possible for 4 stars hotel? It's expensive and inconvenient to use ATM in Cambodia.
눇The room is nice, clean, and quite.
6 January 2016
눉Breakfast needs to be improved and is only a la carte. Would recommend to have a buffet style breakfast with fresh juices. Western food in general could be nicer but this is not a must for a hotel in Cambodia.
눇The hotel is brand new and only open for around 1 month. The rooms are very spacious and very comfortable. We had room 207, located at the back (1st floor) and it was very quite (no pool view but a water feature in the front of the balcony) The staff is very helpful and will try everything to make your stay more comfortable. They will provide you with free transport to town and will give you a mobile phone when you need pick-up (until 10pm). The pool is nice and clean. When we have been there, the Spa was not finished yet and they are currently working on the roof-top bar (not finished). The Khmer Food from the restaurant is nice as well. Staff can arrange transport to Angkor at very reasonable prices as well as on-going transportation - which is slightly higher priced than in town.
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