The first room they showed me was not like the one in the picture of my reservation on booking.com and it was full of bugs in the toilet so I protested. They then moved me to the room that was shown on my reservation, but it was quite a discussion that I did not like. The hotel consists of two buildings both with no elevator and only one reception, which is actually a minimarket.

The location is central and it is possible to pay through booking.com. In the room there are a fridge and a kettle, but no bowls or plates (and there is no common kitchen).

Stayed in December 2023

The WiFi was intermittent in the room, but worked well on the balcony. The stairs. No lifts, luckily we were on the 2nd floor, not higher. The mattresses were a bit tired. The instant hot water shower unit struggled to give hot water.

Excellent location, close to river & the Palace. The room was larger than expected with 2 double beds. A chair and a desk in the room would be a great improvement. Value for money.

Stayed in January 2024

Only one towel provided, noise from shop, we had a bad leak and staff gave us a towel to resolve it

Hot shower good location

Stayed in December 2023

Pay attention that there might be no window in the room (I mean there is a window, but it doesn't "go" outside, it will open to the small hall). The location is in the center, but there is a strange thing about THE CENTER in Phnom Penh (as we figured it out for ourselves) - the center is not the cleanest and nicest part of the city, as it usually is in other cities. So exactly this location might surprise you from this point of view, but if you are rough enough - there is nothing to worry about. Remember, that you have to ask to clean your room (this is a normal practice in Asia). Keep in mind that the room will be small, the same as the budget. Don't expect that this will be some magic deal and you'll get a super luxury place for 10-12 USD

Well, you have to be prepared that this place is a budget one, so it might be not the room from your dream. So, what you might like about this place is the price. In terms of food - there is plenty of places to eat and have coffee for any budget in this location. Moreover, National Museum is right across the street, so this is a plus if you plan to visit it. Very important hint for Asian cities: they go alive after the major hit is gone, appr. after 16:00, so when you go out to have coffee around 11 am, be ready that it will be very hot, very lonely, and sad outside))))))) But if you go out after 4-5 pm, you might be surprised how lively and crowdy in a good way it is. Go to the riverside and check the vibe.

Stayed in March 2023

lack of cleanliness not tidy not repair things

location

Stayed in March 2023

a.c. worked but part of the moisture it was generating fell on the wall and on the floor at the end. An inside room, no window.

Location is great and they have a 24/7 convenience store on first/ground floor. Hot water

Stayed in February 2023

Where to start?! 'R.S.' : has the 'potential' to be a GREAT Guesthouse! The owner ( 'R.S' : is 1 of 7 he owns!) : needs to spend BIG amounts of his undoubted wealth: in making ESSENTIAL improvements/changes : (1) : A TOTAL upgrage of infrastructure : airconditioners/plumping/ and STAFF!! NOT constant, temporary 'fixes' of appliances : which, in the LONG run are more costly! Water pipes leak. Airconditioners are never maintained : mine just died and dripped water : INTO the room. Outside 'generators': held together with chewing gum and string! Staff: I'd get rid of the lot (with a few exceptions ,in the 'shop' and the cleaning lads : the ONLY ones with a 'good morning'/cheerful attitude : and they're paid the worst and actually DO some work! )The rest : a more surly/unfriendly/unhelpful/inept/lazy bunch : impossible to find : even after spending 5 years ,scouring Guesthouses throughout Asia! How they KEEP their jobs: only God knows and even he would be baffled! Any SIMPLE /essentially needed, request : results in a flurry of panicked 'activity'!The owner? That 'property value increasing' : outweighs ANY need to improve the place ! Result? He doesn't care a bit: on how our stay is! (2) : It COULD be made into an outstanding Guesthouse. A start : get STAFF with more than 5 words of English between them ( They are catering to 95% English speaking guests,after all! ): and get them to understand : without us: PAYING customers : they'd be unemployed : I ignored them totally, finally: that did NOT 'sit' naturally with me: but showed THEM as much ' common courtesy' as I had received : which was NONE ! All this is pointless to point out ,I know! I have stayed there: 5-6 times : each time HOPING for improvements ! Leave : disappointed! It just gets WORSE! Last time for me!

Sadly : Only 3 things in 'R.S.'s' favour: (1) : Location (2): A 24 hour 'shop' downstairs ( An aside : am getting more reluctant,constantly :in writing these 'reviews': ANY 'suggestions' on improvements : 'fall on deaf ears' : with Management :one ear and out the other!). (3) : The room I FINALLY was moved to, (after 301's room's aircon DIED!: on my 1st night!) :was excellent and I appreciated it at NO extra cost: BUT it took 5 hours of trying to get the message across ,to a 'senior' gent : a more unhelpful/unlikeable /dicourteous a person I've yet to meet in 10 years of travelling in Asia,that I NEEDED a room ,with good aircon : that I was PAYING for ! Nothing else is in 'R.S.'s' favour!

Stayed in January 2023

You can't expect anything outstanding for such money... But I found that other people in the Guesthouse had rooms twice as big as mine for the less sum of money. And be prepared to share your room with ants(((

The location is great!

Stayed in January 2023

Beds need update, not comfortable. I dont care about TV, but this one must be at least 20 years old.

Location is very good, but a litle bit strange to have reception inside a mini mart. Silent but close to busy Street and Riverside.

Stayed in January 2023

Run down not been kept clean and a constant smell from the bathroom.

Stayed in January 2023

Room a bit small, people smoking on the terrace could smell the smoke in my room as if they were smoking in my room. Over all the place has become run down and Aircon works as a fan in other words it did not work properly.

Location good, wifi good,shower good Shop down stairs.

Stayed in January 2023

It wasn't clean.

Staffs were good.

Stayed in December 2022

not very clean staff not friendly

good location

Stayed in December 2022

The humidity of the room

The service very nice person

Stayed in December 2022

The pacer vomiting... Also hard to find staff at the desk more often than not...

It was a last minute booking... Comfortable and great location... The person pacing upstairs and vomiting was less than impressive.

Stayed in November 2022

To be specifi Room 201 - Heater , hair dryer , kettle ( All nor working) -Telephon as well.. ~The aircon to my room flood due to water leak.

It's quite and nice location

Stayed in October 2022

The room a bit dirty on the wall and air-conditioning not cool enough

The staffs was friendly

Stayed in July 2022

I thought the room was dirty and old. The sink was small. There wasn't a balcony like I thought from the pictures. There's no elevator either, so it might be a hard walk up the stirs.

I liked the location. The room was also just big enough as well. The place is close to the riverside. There's lots of cheap street food as well.

Stayed in June 2022

A bright light outside my room made sleeping a bit difficult. if I stay again I will request a different room

It is in a good location near riverside

Stayed in July 2022

Some of the staff are good but some of them seem rude. Could be the lack of English. Please hire staff who can speak some English

Excellent location . The convenience store in the guest house is a big plus

Stayed in June 2022

it wasn’t that clean and there was no natural light !

not much really

Stayed in June 2022

Rude Indian guy at front desk. Lots of Stairs 🤣 Had to wake him up to get in late. Had to wake him up to get out at 8am???

Price

Stayed in April 2022

poor free breakfast coffee & bacon is tasteless. we lived in the 4th floor but no elevator, the shower is low water flow

the room is very spacious and clean

Stayed in April 2022

It was a bit hard to find as the reception is in the back of a supermarket.

Location was good and the room very big

Stayed in March 2022