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Reviews of Sofitel Phnom Penh Phokeethra 5 stars

26 Old August Site, Sothearos Boulevard, Sangkat Tonle Bassac, Chamkar Mon, Phnom Penh, Cambodia

#13 of 213 hotels in Phnom Penh

Guests' Choice

Review score

Based on 69 hotel reviews

9.1

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.3

  • Facilities

    9.4

  • Staff

    9.6

  • Value for money

    8.2

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 16 March 2024

    10
    Great short stay. I strongly recommend this hotel.
    • Business trip
    • People with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    - almost empty, very few guests

    - clean - very friendly staff - good location - nice swimming pool - nice food in restaurants

    Stayed in March 2024

  • Reviewed: 7 March 2024

    8.0
    Good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast toast taste ???

    warm hospitality by all staff!

    Stayed in March 2024

  • Reviewed: 13 February 2024

    8.0
    Exceptional breakfast, wonderful service.
    • Leisure trip
    • Family with young children
    • Luxury King Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms in particular bathrooms dated, noisy fan and air con. Didn’t like swim coach telling guests to move out of their lessons way. Hot dog at sports club bad.

    The service and excellent breakfast. Good property for kids.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    10
    Super special place
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Everything was wonderful

    Stayed in December 2023

  • Reviewed: 3 February 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A few bar orders and drinks orders at the pool were wrong

    Lots of options at buffet breakfast

    Stayed in January 2024

  • Reviewed: 2 December 2023

    10
    Great excellent stay
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cost - slightly high compared to other nearby hotels.

    Design, open space, the decor

    Stayed in December 2023

  • Reviewed: 15 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great team - several restaurants with great offer - Art Gallery inside the hotel

    Stayed in October 2023

  • Reviewed: 25 August 2023

    10
    Excellent
    • Leisure trip
    • Family with young children
    • Junior Family Suite with One King Bed and Two Single Beds
    • Stayed 8 nights
    • Submitted via mobile

    The beds were the most comfortable. Sofitel also has floral arrangements! Loved it.

    Stayed in August 2023

  • Reviewed: 21 August 2023

    9.0
    A really nice stay in a beautiful hotel
    • Leisure trip
    • Family with young children
    • Luxury Club King Room with Executive Lounge Access
    • Stayed 4 nights
    • Submitted via mobile

    The noise volume of the airco

    The best carpaccio ever...... The grandeur of the hotel, we really felt welcome by entering the lobby. It was a bit overwhelming. Beautiful big lobby, very atentive always smiling staff, everybody is in for a little talk. The gardens, the hotel, it all looked really nice. For us it was a privilige staying with you.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    10
    Exceeded - by far - my expectations for a hotel in Phnom Penh; if I ever return to there again
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 2 nights

    I liked everything - including the Bar's choice of music.

    "Over the Top" Hotel. One of the Top# hotels I have ever stayed at in my life - and certainly the nicest hotel in Phnom Penh

    Stayed in July 2023

  • Reviewed: 23 June 2023

    10
    Excellent
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was closer to everything and very good staff

    Stayed in June 2023

  • Reviewed: 14 May 2023

    10
    Got style, clean and good location
    • Leisure trip
    • Couple
    • Luxury King Room
    • Stayed 2 nights
    • Submitted via mobile

    nil

    Very courteous and friendly staffs, from front counter to service. Hotel is well kept and got style. Bed is comfy and toilet is clean. Location is excellent, next to Aeon shopping mall. Allowed early check in as we arrived early at 11am and late checkout as our flight is in the late afternoon

    Stayed in May 2023

  • Reviewed: 10 May 2023

    10
    Luxurious
    • Leisure trip
    • Family with young children
    • Junior Family Suite with One King Bed and Two Single Beds
    • Stayed 1 night
    • Submitted via mobile

    The property is beautiful and the staff were amazing. Great breakfast!

    Stayed in May 2023

  • Reviewed: 3 March 2023

    8.0
    Enjoyable - French colonial feel
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Chinese restaurant overly expensive

    Good

    Stayed in March 2023

  • Reviewed: 29 January 2023

    10
    fabulous hotel and super staff
    • Leisure trip
    • Couple
    • Luxury King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    luxurious and relaxing

    Stayed in January 2023

  • Reviewed: 25 January 2023

    8.0
    overall very good hotel, front desk reception was not good enough for this kind of property. Very mixed and rushed welco
    • Leisure trip
    • Couple
    • Luxury King Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of outdoor space for the bar area.

    Room was very good. Typical 5 star hotel facilities. Exceptional breakfast!

    Stayed in January 2023

  • Reviewed: 20 October 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Junior King Suite with Club Access
    • Stayed 5 nights
    • Submitted via mobile

    Swimming pool and gym was quite a distance from the room.

    The Manager (cannot recall his name, he is of Philippines nationality), who oversees the Lounge. He was extremely helpful and warmth, love his service and personality.

    Stayed in September 2022

  • Reviewed: 16 October 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Luxury King Room
    • Stayed 1 night
    • Submitted via mobile

    all good

    all the comforts and courteousness expected from a 5 star

    Stayed in October 2022

  • Reviewed: 6 August 2022

    8.0
    Fun!
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    The pool sides’ parasol didn’t work.

    Breakfast is awesome!!! You should include free breakfast with your stay. They have many kinds of international foods.

    Stayed in July 2022

  • Reviewed: 24 July 2022

    10
    perfect
    • Business trip
    • Solo traveller
    • Junior King Suite with Club Access
    • Stayed 1 night
    • Submitted via mobile

    many restaurants business lounge larger lobby nice staff

    Stayed in July 2022

  • Reviewed: 16 July 2022

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 1 night
    • Submitted via mobile

    overpriced and rooms feel old

    it was quite and the stuff are super friendly

    Stayed in July 2022

  • Reviewed: 22 June 2022

    8.0
    One of the best places to stay in PP
    • Leisure trip
    • Family with young children
    • Luxury King Room
    • Stayed 1 night
    • Submitted via mobile

    a bit expensive

    Great location and service

    Stayed in June 2022

  • Reviewed: 13 June 2022

    8.0
    overall very positive with the expetion of the noise in mid of the night
    • Leisure trip
    • Couple
    • Luxury King Room
    • Stayed 2 nights
    • Submitted via mobile

    next to a shopping mall where constructions does not stop at nights: we could hear the noose of trucks

    the service, the food, activities, the room

    Stayed in June 2022

  • Reviewed: 1 June 2022

    10
    Great short stay with good facilities and great food
    • Leisure trip
    • Family with young children
    • Junior Family Suite with One King Bed and Two Single Beds
    • Stayed 3 nights
    • Submitted via mobile

    No service at the swimming pool

    great feel as soon as you walked in. Staff were very welcoming

    Stayed in June 2022

Showing 1 – 25

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