Reviews of Holiday Downtown Kuwait 4 stars

kuwait, Kuwait City District, 13087 Kuwait, Kuwait

#45 of 107 hotels in Kuwait

Guests' Choice

Review Score

Based on 128 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.5

  • Location

    7.9

  • Facilities

    7.4

  • Staff

    7.9

  • Value for money

    6.2

  • Free WiFi

    8.3

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Showing 1 - 39

  • October 11, 2015

    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    1) Hotel needs a map showing how to walk to places. + 2)Hotel said breakfast is free/complimentary but actually is 1/2 true. Only 1st breakfast is free. 3) Main ground floor café restaurant needs expanded menu 4) big restaurant on 1st floor should have buffet available all nights

    Staff were very nice + helpful with all

  • September 27, 2015

    • Leisure trip
    • Family
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not protected Parking from sun The bath should be surrounded by glass not by plastic curtain Iron is missed

    Vault parking Fast service housekeepers & receptionists Nice view

  • August 4, 2015

    • Leisure trip
    • Family
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No exhaust fan in toiletes ,, the back shade curtains are torn out , lack of the usual holiday restrooms complementray items ,, such as tooth paste , etc.

    The coffee shop, transportation to and from airport, the attitude of Mr. Ahmed ,,the manager. He was Truly very skillful, articulate and highly customer oriented professional,, he resolved a problem for me that I think very few hotel managers would be as skillful as he was in resolving it.

  • July 21, 2015

    • Leisure trip
    • Couple
    • Executive Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wifi is super slow. It took 1 hour to check in. If you ordered from outside resturant they don't bring it to your room you have to go down and take your food. room service food so bad.

    The bed

  • March 22, 2015

    • Leisure trip
    • Family
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    no full time availability ladies massage service Towels are not very clean

    The place is at the center of the city. high security service. Friendly staff

  • March 19, 2015

    • Business trip
    • Solo traveler
    • Executive Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Furnishing The unhelpfullness of the staff (even with a smile) Cleanliness Obvious lack of training for the staff though it's obvious their No. Is enough

    The cheerfulness of (some) of the staff. The brakfast variety (except for the cheese collection)

  • January 2, 2017

    • Leisure trip
    • Group
    • Standard Double or Twin Room
    • Stayed 2 nights

    Clean, Quiet, and Helpful staff.

  • February 6, 2016

    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    No hot water on shower

  • January 26, 2016

    • Leisure trip
    • Family
    • Standard Double Room
    • Stayed 3 nights

    Dealing with the hotel staff, it is considered very bad, spicily mr. mina

  • December 20, 2015

    • Leisure trip
    • Family
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Parking, bit a risk to cross the road

    Eerything, specially the location

  • December 13, 2015

    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    no heat in the room

    location

  • November 19, 2015

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 4 nights

    The reception staff is very kind.

  • November 18, 2015

    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    Construction next door.

  • September 5, 2015

    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    the lack of view

    the friendly staff and comfortable rooms

  • July 6, 2015

    • Leisure trip
    • Couple
    • Executive Deluxe Room
    • Stayed 1 night

    Parking is in open area and far across the street.

    Nice Lobby, Hotel, Location, Staff.

  • June 4, 2015

    • Family
    • Executive Deluxe Room
    • Stayed 1 night
    • Submitted from a mobile device

    No special parking for the cars

    The breakfast was very good

  • May 15, 2015

    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    The hotel room is really nothing special for the price level

    Free pick up from the airport

  • April 26, 2015

    • Couple
    • Executive Deluxe Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Slow service

    Quite

  • April 13, 2015

    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    There is no conference rooms in the business centre.

    Location and comfort.

  • April 9, 2015

    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    cleaned out my stuffs, so lost it.

    Comfortable bed wireless Internet access great breakfast hotel vehicle service

  • March 24, 2015

    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Everything

  • March 1, 2015

    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    making the fried eggs was taking so much time???!!

    gr8 breakfast and good location

  • January 29, 2015

    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    breakfast

  • The following reviews were written more than 24 months ago. They're no longer included in the property's overall review score, but they might still be helpful when choosing the perfect place to stay.

  • November 20, 2014

    • Business trip
    • Solo traveler

    I think too much security checks. But I suppose it is good to be safe!

    Everything what you expect from the hotel on business. And stuff are very welcoming & helpful!

  • February 20, 2014

    • Business trip
    • Solo traveler

    I did not like when the reception told me that they upgrade me to see view but it was bad see view. and when I asked reception that why there is no slipper, Tissue, Shoe shiner, Ironing table... the receptionist said this will be with additional cost!!!!! my stay value was around 350 KWD for 4 nights.

  • November 23, 2014

    • Business trip
    • Solo traveler

    Only room service at afternoon time

  • November 6, 2014

    • Business trip
    • Solo traveler

    Price

    Cleaning & Facilities

  • August 31, 2014

    • Leisure trip
    • Couple

    Far from ssea , & no parking security " in public open area"

    Gym.

  • June 11, 2014

    • Business trip
    • Group

    Accebtable facility to stay for 2 days

  • May 25, 2014

    • Business trip
    • Solo traveler

    Location vs the charges, hotel mgmt should consider lower price a bit more

    Nice hotel, quite expensive.

  • May 25, 2014

    • Business trip
    • Solo traveler

    Nothing

    Excellent staff especially on reception Very friendly throughout stay - even when I was back in the hotel at later date

  • May 24, 2014

    • Leisure trip
    • Solo traveler

    the service was nice, and the room cleaned, with new towels

  • May 18, 2014

    • Leisure trip
    • Group

    The location of the hotel away from beach and shopping center , the surrounding is not beautiful

    The breakfast buffet

  • May 18, 2014

    • Business trip
    • Solo traveler

    Nothing

    everything was super

  • April 27, 2014

    • Business trip
    • Couple

    Parking lot

    It's near the city center

  • April 2, 2014

    • Leisure trip
    • Family

    Parking is not adequate Carpet is dirty

    Location

  • March 23, 2014

    • Business trip
    • Solo traveler

    Restaurant food not that great

    Staff - incredibly friendly and welcoming Great gym

  • March 9, 2014

    • Leisure trip
    • Group

    it was wonderfull stay

  • February 13, 2014

    • Leisure trip
    • Group

    Car parking

    Location

There are also 22 reviews without text. These impact the overall review score.

Showing 1 - 39

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