Nazarbayev Avenue 164, 050021 Almaty, Kazakhstan
#33 of 182 hotels in Almaty
Guests' ChoiceBased on 109 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.4
Facilities
8.5
Staff
9.0
Value for money
8.3
Free WiFi
8.3
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 19, 2024
Daniel
United States of AmericaCould not cool the room.
Great location. Very nice room and restaurant. Staff friendly.
Stayed in March 2024
Reviewed: March 2, 2024
Shiva
United Arab EmiratesN/A
Clean and modern room, the breakfast was very good, (excellent viennoiserie). Easy communication with kind receptionists.
Stayed in February 2024
Reviewed: February 29, 2024
Jeremy
South KoreaThe absolute best value for money with a great location. I would recommend this place to anyone.
Stayed in February 2024
Reviewed: February 11, 2024
Neil
United KingdomNothing
Staff were very accommodating
Stayed in February 2024
Reviewed: December 31, 2023
Hilola
UzbekistanVery noisy
Location
Stayed in November 2023
Reviewed: November 14, 2023
Diyora
United KingdomNothing
Excellent location, new facilities, staff is very helpful
Stayed in November 2023
Reviewed: October 16, 2023
Gioulnara
CanadaNoise. One can hear everything happening in adjacent rooms.
Stayed in October 2023
Reviewed: September 11, 2023
Henk
United KingdomShower and toilet cubicles not very comfortable. Front desk staff member at check out was very unfriendly. Checking room at checkout… there’s not even a minibar. Very expensive for what it is.
Good location and nice bed. Breakfast was good. Front desk person at checkin was very nice.
Stayed in September 2023
Reviewed: August 28, 2023
Taleh
CyprusNothing !
Room was very clean and comfy. All the features were in good condition. Room had modern layout and furniture. It was complimentary water available - still and fizzy. Breakfast was with cold and freshly cooked items. Service team was caring and ready to serve. Lunch and dinner menu was delicious.
Stayed in August 2023
Reviewed: July 26, 2023
Mia
United Arab EmiratesThe staff was very accommodating and helpful in giving directions, and Mr. Egor even extended his help in trying to help me sort out my tour. The hotel location is perfect, only a few minutes walk from different attractions. Highly recommended!
Stayed in July 2023
Reviewed: June 16, 2023
Aleksandr
RussiaThe location is great.
Stayed in June 2023
Reviewed: June 16, 2023
Brady
United States of AmericaThis is more of a personal preference but the fact that the same breakfast staff that was there every day just didn’t remember us or our room number.
The hotel was exceptional, they allowed us to check in early, the room was massive, the bed was comfortable and it was in a quiet area. Breakfast was available and abundant, we’ll be back!
Stayed in June 2023
Reviewed: June 15, 2023
Aigerim
MalaysiaVery nice, cozy and clean hotel. The room are occupied with everything needed, the stuff was very polite and considerate. Breakfast was really good, and the fresh baked bread which was served - omg, unforgetable!!! So if there will be a chance for us to go back to Almaty, we will surely choose the same hotel to stay at:))))
Stayed in March 2023
Reviewed: June 10, 2023
Ekkaphong
ThailandInsufficient assistance from staff and poor services
1. The facilities is excellent, and the room is spotless and modern. 2. A varied morning meal
Stayed in June 2023
Reviewed: May 2, 2023
Christiaan
BelgiumActually, there was nothing noteworthy to be dissatisfied with. A hitch with the room door card was resolved immediately.
Because of the quiet location, however not very far from the center, and the perfect service, I would recommend everyone to book this hotel. Very clean, very quality, very friendly staff. And breakfast was excellent.
Stayed in April 2023
Reviewed: April 24, 2023
Siva
United Arab Emiratesspacious room, great location and very good quality
Stayed in April 2023
Reviewed: April 22, 2023
Luke
United States of AmericaStaff was very accommodating and polite. Even though English is not a primary language in this part of the world, they were willing to assist me as much as they were able. Location is very convenient, within walking distance of great dining and shopping options, and traffic there never seemed congested.
Stayed in April 2023
Reviewed: March 23, 2023
Kseniya
Uzbekistanit was too hot in the room, we came in the season when the central heating is still working, but the weather is warm
Modern interior, clean, nice location, good food, friendly and solution oriented staff
Stayed in March 2023
Reviewed: March 19, 2023
Jonathan
United KingdomService was excellent and I was allowed to drop bags and check in very early , which was helped as id just flown in overnight. Rooms v. comfortable. Wide selection at breakfast. Reception spoke english well and arranged transport. Ideal location in a good area next to metro, restaurants, opera etc
Stayed in February 2023
Reviewed: March 2, 2023
Thomas
United Arab EmiratesSmall bathroom cells.
Clean rooms, good value for money and great location. Good for business trips or weekend getaways.
Stayed in February 2023
Reviewed: February 14, 2023
Виктория
RussiaNothing
I love absolutely everything about the hotel
Stayed in February 2023
Reviewed: February 7, 2023
Азамат
Kazakhstanwish I stayed more
location, very quiet place, extra helpful & polite personnel, very interesting/non-typical room layout
Stayed in February 2023
Reviewed: February 1, 2023
Marlo
CanadaI absolutely loved the location and the room, very comfortable, great and fast room service! i enjoyed a lot my stay, will definitely recommend and go back!
Stayed in January 2023
Reviewed: January 22, 2023
Ekaterina
Israelnice place, clean in the center of Almaty, helpful personnel
Stayed in January 2023
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