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Hangboun Road, Ban. Anou, Chanthaboury District, Vientiane Laos., 01000 Vientiane, Laos
15 March 2016
11 March 2016
눉The guesthouse shuts at midnight!!! Never heard something like that before. There's no one nearby to open the door if you want to come back later than 12am. Maybe after this review the lady manager is going to change this rule and we really advise her to improve the quality of the hospitality she gives. She's also not welcoming and doesn't smile. When we asked her to please fix tv and wifi (and suggested her to change us of room) she clearly looked bothered by our request. The other ladies of the staff are nice. She told us that in the rooms there's a notice saying that the main door shuts at 12am but we haven't found it!! Wifi is poor in the rooms, it works well on the ground floor where the reception is. Television doesn't work properly in some rooms as we were also reported by guests in other rooms and on the third floor. We couldn't watch television. We were on holiday and we wanted to relax during the hottest hours of the day. Plus during the night the aircon (which in our room was on top of the door and next to the tv) leaked and my partner slipped when leaving the room. Not nice! I'm happy we booked for one night only. We then moved to stay at another hotel that was cheaper and where the staff really knows what Hospitality means (Mexok). This guesthouse has very nice and helpful staff, offers free breakfast, wifi, tv, aircon work, for about 500 bath.
12 March 2016
눉My bed was a bit too hard, and I woke up to some noise from the neighbouring big road and some bar music below. My window could not be closed fully, anyone could have broken in the room. No real safe to put valuables.
눇Staff was very nice and supportive, good location and clean hotel.
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