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Al Matal Street, Ehden, 1304 Ehden, Lebanon
August 15, 2016
July 25, 2016
눇We liked everything: the accommodation, the food, the service and the location.
August 8, 2016
눉The room is too far from the reception, we had 5 led lights damaged in the room and the big problem was that the balcony's store was not working, it took more than 5 hours to solve this issue, and more than 4 phone calls to the reception to take action,knowing that the store was damaged before our arrival. The rooms are not as clean as a 4 stars hotel. After that, the store was fixed, no one called to ask if its okay, and to say sorry. The second day, at the check out time, it was like nothing happened. We payed the total check, and we payed also the TVA knowing that, booking's reservations are excluded from TVA's fees. It was a bad experience
눇The location was good
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