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  5. Reviews of The Smallville Hotel

Reviews of The Smallville Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Damascus Road, Museum District,Badaro, 116-5214 Beirut, Lebanon

#31 of 109 hotels in Beirut

Guests' Choice

Review Score

Based on 308 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.2

  • Free WiFi

    8.3

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: March 6, 2024

    9.0
    A comfortable stay, looked after by an excellent team in a fantastic location
    • Leisure trip
    • Solo traveler
    • Premium King Room with Balcony
    • Stayed 5 nights

    Maybe a little more choice at breakfast and definitely water in the gym would both be great additions

    The team were incredible - welcoming, friendly and always helpful. The hotel is well kitted out and the location is excellent, especially for a solo traveller, as it is within walking distance of the National Museum, great cafes and restaurants.

    Stayed in February 2024

  • Reviewed: February 29, 2024

    9.0
    Great place to stay in Beirut
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 4 nights

    Till now nothing

    My favorite hotel in Beirut. Love the vibes, location, staff as always

    Stayed in December 2023

  • Reviewed: February 24, 2024

    9.0
    Good experience
    • Business trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast can improve.

    Quirky boutique hotel well located. The room was spacious, clean and neat. Value for money.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    8.0
    Great Location, Clean, Comfortable. Could work on the pre-booking Customer Service.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    The stay itself was perfect, however prior to that, attempting to communicate with customer service over whatsapp or messaging tends to be difficult. I believe not all the staff are fully trained in CS or CRM to deal with clients. I almost didn't book due to one of the employees being rude and cutting the conversation short when I saw price variance between ads and direct contact which was swept under "marketing" reasons. I still recommend the hotel however, probably as I have a personal preference to the place, would get 9+ if not for this.

    The Hotel stands at a very good location in Beirut. A decent street close to a long line of restaurants and bars. The road there grants easy access to various streets leading to different regions within the city. The room was quite spacious, and the facilities were convenient. If you're a comic book, game or anime fan then this place is for you. The decoration screams Marvel Comic Book style. All in all, I recommend if you want a nice clean place to stay in the city.

    Stayed in December 2023

  • Reviewed: January 30, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Premium King Room with Balcony
    • Stayed 1 night

    The only problem was during the morning when housekeeping was cleaning the room next to us....we could hear the vaccum, when moving glasses, somewhere in the floor someone was drilling....i had to wake up open the door to ask the housekeeping to be quiet while cleaning (they were not loud but the task itself was loud).

    Stayed in December 2023

  • Reviewed: January 25, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights

    The 16th floor should be open for full time during the day.

    There is everything i like about the property. From the time u enter to check out everything is excellent.

    Stayed in January 2024

  • Reviewed: January 12, 2024

    7.0
    Good
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 1 night

    a nice place to stay

    Stayed in October 2023

  • Reviewed: December 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room door not isolated and could hear noise specially from the corridor. Breakfast could be bettee, coffee was a bit cold

    The location bar, staff and room size

    Stayed in December 2023

  • Reviewed: November 3, 2023

    9.0
    Perfect Hospitality
    • Business trip
    • Solo traveler
    • Premium King Room with Balcony
    • Stayed 1 night

    VERY HELPFULL AND COURTEAOUS STAFF. GREAT ROOM. PERFECT BREAKFAST . WOW LOCATION. VALUE FOR MONEY. GREAT FOOD LOCATIONS

    Stayed in September 2023

  • Reviewed: October 22, 2023

    9.0
    Thank you smallville team was a wonderful experience
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great staff good location

    Stayed in October 2023

  • Reviewed: October 21, 2023

    9.0
    I think its a very good choice for couples to stay, service anf staff are perfect.
    • Leisure trip
    • Couple
    • Premium King Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    The view is only city view , but still okay

    Clean , nice internal design , modern and clean .

    Stayed in October 2023

  • Reviewed: October 2, 2023

    8.0
    Perfect Hospitality
    • Business trip
    • Solo traveler
    • Premium King Room with Balcony
    • Stayed 2 nights

    BREAKFAST OPTIONS NEEDS TO GET BETTER.

    VERY LIVELY PROPERTY LOCATED IN A PRIME LOCATION. EXTREMELY COOPERATIVE STAFF. PERFECTLY SIZED ROOMS WITH MODERN FEATURES AND WELL APPOINTED

    Stayed in September 2023

  • Reviewed: October 1, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Two Bedroom Empire Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    The electricity cuts multiple times throughout our stay, we had to walk 10 flights of stairs, room service wasn’t all the time, the couch wasn’t comfortable

    The staff was great, the rooms were spacious, the pool is nice

    Stayed in September 2023

  • Reviewed: September 25, 2023

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Premium King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    The sound of the AC in the room, and the sound of the people moving things in above my room.

    The locution and the modern design

    Stayed in September 2023

  • Reviewed: August 30, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 9 nights
    • Submitted from a mobile device

    Room was nice, good view, housekeeping guy was really friendly

    Stayed in June 2023

  • Reviewed: July 31, 2023

    9.0
    Very good
    • Leisure trip
    • Family with young children
    • Two Bedroom Empire Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The pool is a bit small. You have to pay for the hotel parking.

    The location is great. Staff is very friendly and attentive. Rooms are spacious, clean, and well maintained. Special thanks to Nader ( night reception).

    Stayed in July 2023

  • Reviewed: July 26, 2023

    9.0
    Second home.
    • Leisure trip
    • Family with young children
    • Premium King Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    1. The pink sky close early even on weekends. 2. The gym can be bigger a little bit.

    The staff, the location, the facilities in general.

    Stayed in July 2023

  • Reviewed: July 24, 2023

    8.0
    Great place to stay for business
    • Business trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Pool area can get better, a lovely pool but feels like you are swimming in a bar pond, with only 6 sundecks till 5:30-6pm after that place turns in a bar. At a steep $197/ night facilities could be free and better.

    Staff was amazing and so was cleaning.

    Stayed in July 2023

  • Reviewed: July 23, 2023

    9.0
    Always a place to return!
    • Leisure trip
    • Solo traveler
    • Premium King Room with Balcony
    • Stayed 7 nights
    • Submitted from a mobile device

    The 5th floor facing the entrance to the hotel is very noisy.

    Restaurants, Gym, and Security

    Stayed in July 2023

  • Reviewed: July 17, 2023

    9.0
    really nice place, fun and close to everything its cozy but has everything under one roof,
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights

    the pool breakfast

    everything was great, cozy, helpfull staff

    Stayed in April 2023

  • Reviewed: July 1, 2023

    9.0
    Wonderful, would definitely return
    • Leisure trip
    • Couple
    • Premium King Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    It would be great to have the option of netflix without needing an hdmi cable

    Very central location next to a lively area. Walkable distance to most of the city and in a quiet neighbourhood. The hotel is really cool with a unique design. Staff were wonderful, all friendly with smiles on their faces at all times.

    Stayed in June 2023

  • Reviewed: June 21, 2023

    9.0
    Surprisingly Fabulous
    • Business trip
    • Solo traveler
    • Premium King Room with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    The swimming pool was too small

    Gym, shower, clean rooms , comfy beds, nice location with grocery store nearby and lot of cafes and restaurants around, staff friendliness

    Stayed in May 2023

  • Reviewed: June 19, 2023

    8.0
    It's really nice clean hotel,clean ,modern very good value of money
    • Business trip
    • Family with young children
    • Two Bedroom Empire Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The atmosphere and the art in the design ,the service was amazing the stuff really easy and friendly.

    Stayed in April 2023

  • Reviewed: June 18, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Two Bedroom Empire Suite
    • Stayed 1 night
    • Submitted from a mobile device

    More efforts could be done to reduce plastic use (plastic straws are widely used, as well as multiple shampoo or gel samples). At least the option could be given to the guest to reduce his/her environmental impact

    Very good service and hospitality. Amazing view. Comfortable beds and very decent food.

    Stayed in June 2023

Showing 1 - 25

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