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Dalawella, Unawatuna, 80600 Unawatuna, Sri Lanka
August 17, 2015
눉Staff: neither professional nor welcoming, wearing stained dirty clothes, playing video games while sitting at the reception... Cleanliness: public areas as well as our room were dirty. Bed sheets were stained, pillows covered with black mould Maintenance and professionalism: we had to ask for literally everything, including toilet paper and bath towels that were not in the room. The first 2 days the room had not been done/cleaned until we complained and asked for it!
눇The location and property have potential, but it is currently totally mismanaged and badly maintained. Definitely not worth the 190$ a night we paid!!
June 2, 2015
눉Pure lies in terms of facilities and abilities... There is no pool, bar, restaurant for dinner. The hotel rate per night is vastly overpriced and for that money you can stay at The Fortress or Cantaloupe Levels which are both outstanding. If there was some way of getting our money back I would. The manager was so rude also.
눇The fact pets were allowed and that the hotel was directly on the beach.
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