Loved all of it

Stayed in March 2024

Gym requires refurbishment

Excellent location

Stayed in March 2024

staff freindley

pool rooms were very tried . Fire alarms going off in the middle of the night most sun beds broken and need replacing not good value for money as the gardens were in poor condition

Stayed in March 2024

Nothing it was perfect

Amazing hotel ...we had the room with the private pool which was perfect.... The food was great but above all the staff were fabulous... Cocobays biggest asset is indeed their staff who are always smiling always helpful and treat you like VIPs. Can't wait to return . Thankyou Cocobay.

Stayed in February 2024

The property is not maintained well

The location and the restaurant

Stayed in November 2023

Decor in rooms could do with an update

Staff were very inviting and helpful

Stayed in January 2024

The bathroom towels were a little tired and could do with an upgrade.

Property was great. Clean, super friendly and helpful staff and a lovely room. Perfect location to get tuk tuks to Galle Fort, other beaches and whale watching.

Stayed in January 2024

Very very old and tired rooms bathrooms everything was quite old. Not renovated at all

Location and sea view staff

Stayed in December 2023

The glass sliding balcony door came off its runners when I opened it. Fortunately, i managed to stop it falling, whilst my friend called the front desk, who sent maintenance to fix it. I could see there was a lot of corrosion on the framework. I was disappointed that no manager came to apologise about the incident. As this could have been an extremely serious accident. Even upon check out, still no mention of the door from the front desk. Poor management skills!

The hotel sits on a quiet beach front bay, and the food was exceptional. Staff were very friendly, and the cocktails were amazing. The room size was good

Stayed in December 2023

Reception staff asked me to verify my credit card details for some random bogus charge when everything had already been paid in full. It was very suspect and I didn’t appreciate this.

Rain shower was great. It’s located right on the beach which is lovely. Food was very nice (I had half board). Staff were friendly and excellent in hospitality and ensuring all was well with my stay.

Stayed in December 2023

We would like the inside of the room. It was nice and comfortable suite but the jacuzzi wasn’t clean. They took care of the jacuzzi and cleanse after our announce. However The staff was really friendly and helpful. We didn’t enjoy a a lot the sea because next to the hotel was a small river that makes a bad smell when it rain.

Stayed in December 2023

Breakfast is a set menu which was a little disappointing so I’d maybe book without and head into Unawatuna as there are so many options there.

We had a pool room and it didn’t disappoint. The pool was bigger than expected with gorgeous views - worth the extra money. The whole room was nicely finished and really comfortable, with lots of space. Location is good - It’s around 800 LKR to get into Unawatuna (about 5 minutes max) and 1000 LKR to get into Galle (15 minutes max). The staff were so lovely too, really made the trip enjoyable - for $25 you can also get an hour long full body massage in your room, a really nice touch.

Stayed in December 2023

The cleaning of rooms when the guests go out without their request is not acceptable i think.

Food was excellent

Stayed in December 2023

Very friendly staff. Good restaurant.

Stayed in December 2023

Food was amazing and the staff too

Stayed in November 2023

It wants to look fancier than it is. It really would like to be a 4-star hotel but somehow it is missing sometimes professionalism, sometimes though it is fully professional it was a mixed feeling. It bothered us that sometimes you could feel a sewage smell. The bathtub (jacuzzi) was super old, looked not charming, and didn't use it. Food was super expensive in the hotel, this was the first place on the island where we were faced with all sorts of tax on top of the price written (government tax and service fee together 33%!!!). Since there is a river flowing into the ocean near the hotel the water is not charming green on its beach, again not the hotel's fault.

Every day they cleaned the rooms that were really clean. The soap they provide is a brilliant thing, super expensive if you want to buy it but was really good. You can choose from a variety of pillows, so they make sure you find the most comfortable one for yourself. They also cleaned our plunge pool too, every morning by the time we woke up, so it was charming to get into it. Breakfast was good, but super expensive if you buy it on the spot. We left the hotel just after midnight as our plane left super early, they prepared for us a doggy bag breakfast. (it was funny to eat boiled egg on the airport from a cake box :) )

Stayed in October 2023

Not all activities advertised were available. Yoga, cooking etc we’re all not running but could be arranged at extra costs

We had an upgrade to a suite which was amazing. The staff are so friendly. The food is incredible. Ayurvedic massage was awesome

Stayed in September 2023

Beautiful spacious room with great view, comfy sofa, huge bathroom, pillow menu, patio furniture. Curries at the restaurant were some of the best during our month in Sri Lanka, as were the mojitos. Service by all staff was excellent.

Stayed in September 2023

Located in front of a nice private beach. Some facilities in the area such as shops and restaurants. Very nice to have a walk by the jungle. In the middle between Unawatuna and Galle.

Stayed in September 2023

The hotel needs maintenance.

The location was very good and the hotel was nice.

Stayed in August 2023

Western dishes could be better. Sometimes staff were too present

Location: the only private like beach in the region Service: service minded and friendly staff

Stayed in August 2023

The property does need some upgrading, but after Covid and the political crisis they have suffered with lack of income. The staff were working on repairs while we were there which looked very positive for the future. We would still recommend and go back

lovely welcome from the staff, we were upgraded room to a pool room which was lovely. The beach was clean and there were lots of sun beds and pool attendant to get towels etc. There were tables out to eat next to the beach with both sun and shade. The bed and shower were both very good. The room is very spacious with a small wardrobe. Fridge, tea and coffee in room with a reasonable priced mini bar. It’s a tuk tuk ride to both Galle and Unawatuna resort, but it’s a peaceful haven to relax and unwind in. (£2-3 each journey) We ate several times in the restaurant and the food was good and reasonably priced for a hotel.

Stayed in April 2023

could do with some new towels both in the rooms and on the beach. a few more umbrellas for the sun lounges would be good as only one was available however the palm trees were good for sun protection.

the most attentive staff. they go out of their way to get to know you and your needs. we were a family of three celebrating my mums 70th and they put on a wonderful sea food dinner with fairy lights and guitar soloist. was so special. location is fantastic and private cove is lovely.

Stayed in March 2023

As mentioned the hotel could need some smaller fixes here and there.

This hotel is very lovely! Some of the furniture is a little bit dated and could need some attention but everything else was very good. The breakfast was delicious :) they offered a wide range of menus! The staff was very attentive and helpful.

Stayed in March 2023