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41 Gregory's Road, 00700 Colombo, Sri Lanka
17 August 2015
눉I changed the booking during the free changeable time. When I checked out, the receptionist said they have deduct the fee from my credit card. And the bill showed two nights' fee. I told them I've changed the booking free and this is BOOKING's regulation. The receptionist contacted the manager by phone and returned me 5000Rb on cash but not another 400Rb. (One night's fee is 5400Rb) And he said it is the hotel's regulation. I wonder what kind of regulation it is? Charged the remnant for nothing. How could they calculate this number and why don't they put the regulation on website? I will keep my right getting the compensation.
눇The area was nice but second and third floor were decorating.
11 August 2015
눉The place is in the middle of a bunch of embassies but immediately when you arrive, you'll see a bunch of trash just outside the entrance and even the numbers are painted on the gate poorly. It doesnt look like a hotel at all and looked like a poorly maintained apartment block in the ghetto. I've stayed in a lot of dunk places but even I was skeptical. When I reached, they said my room broke down and asked me to travel somewhere else for another hotel. Is it so difficult to contact me earlier to let me know there are problems ? Ended up spending more at Best Western but got a comfortable night rest.
눇Looked nice inside.
11 August 2015
눉Had to ask to change rooms (which they did, but only because the room next door was not occupied) as the fotos of the room I thought I was getting was not what it seemed to be.
눇Excellent location, Cinnamon Gardens.
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