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28/1. Love lane, Uppuvalli,, 31000 Trincomalee, Sri Lanka
15 August 2016
눉The staff has absolutely no idea how to run a hotel. With one exception, the elderly gentleman everybody calls uncle. He tries really hard to make up for the shifty and clueless boys.We booked a luxury room but they tried to make us believe the cheap small room we got was what we booked for. Apparently they double booked and lied to us to cover up.appart from that you'll to ask for even the simplest of services(toiletpaper) three or four times. Not very good value for money!
눇The garden looks nice and the cabins are nicely organised around it.
13 August 2016
눉Lots of insects in the room, the room could probably be better cleaned. There was also an open switch plug 40 cm from the shower, pretty dangerous to take a shower.
눇The view of the garden is lovely. We woke up with the sound of animals in the neighbour, wich is lovely.
15 August 2016
눉Als a family of 4, we didn't get a cottage -that would fit 4- but a space behind the hotel property. Broken doors, dirty, no telephone connection to the reception. The trashbins were filled with other peoples trash. We think it is normally used as a driver/staff facility. The service was also very bad. Not friendly at all, they seem not to care about you as a guest. We had dinner & breakfast here, this was not our best decision. Food is very poor prepaired. We even had sand in our food. We looked forward to stay at Green Garden, it looked very promising, unfortunately our experience turned out to be the opposite.
눇The garden is beautiful.
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