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Radella, Nanu Oya, 22200 Nuwara Eliya, Sri Lanka
12 April 2016
눉Booking had been cancelled on arrival which wasn't great, senior staff member left other juniors to sort (who were great), but sour taste. Get the feeling that the staff are enthusiastic but need more training, investment which is left to its own devices. Quite pricey.
눇Pool was fantastic, location in terms of tranquillity was also great. enjoyed the golf and tennis for a bit of a change. Food was great, though could be sri Lankan rather than western.
31 March 2016
눉Avoid room 104 and 103 which are too much noisy.
눇Amazing view and location Great swimming pool.
26 March 2016
눉Staff somewhat vague at times, bar is a joke, no tonic for a G&T, in the end and based on experience, I had to supply my own from a previously purchased stock! The restaurant menu is somewhat restricted, a bit pretentious and well over priced because of it. There are no alternatives as the Hotel is somewhat remote. The bathroom was dated, the door needed a good scrub and the main shower did not work. Wifi a little unreliable. Overall this hotel is well overpriced once you add the taxes at the end of your stay.
눇A beautiful boutique hotel set in tea country with the feel of an old English Colonial House. Spectacular views and comfortable bedroom. Very good breakfast served on the lawn. Staff try to be helpful. Nice pool and garden.
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