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Anniewatte, 20000 Kandy, Sri Lanka
26 January 2016
눉We got one of the lovely rooms on the top floor. Only thing was that it was heavy winds that night and it kept "howling" and "screeching" because of the draft through the window. We tried to open it a bit, but it didn`t help. For us, this was not a problem as we are not light sleepers. But if you are, you might want to mention that you like a room at a lower level.
눇Beautiful location and stunning view! Nice hotel with touch of luxury to a reasonable price. Very friendly staff that did all they could to make you feel comfortable.
18 January 2016
눉Bit of a trek up the hill
눇Friendly staff, good service and food especially Sri Lankan fare
18 January 2016
눉stayed only for one night, when we were at dinner in the main restaurant (First floor) There was a stupid fight/arguments between two chinese women, which spoiled the entire crowd's dinner, it went on for 20-30 mins, and there were no Resident Manager or any other responsible person from the hotel to remove them immediately, things went on and on, ultimately A Russian and English couple intervened to resolve,, but they too could nt do much,, if i was one of the staff at the hotel i would have immediately removed them from the restaurant which ruined the peace and mood for the dinner of entire crowd... i was with my two kids 5 yrs and 3yrs and family was unable to do anything about it... it was the most unpleasant situation i have ever faced in a Hotel
눇Deluxe room was awesome, staff is good, but service could be improved, ordered room service for lunch, once done asked to clean up from housekeeping, took couple of hours to attend, swimming pool was hopeless, not at all clean and some of the floor tiles were damaged.. since the climate is cool in the hill, could have installed warm bubble bath in the pool or nearby... and otherwise it's nice hotel to stay once,, but not sure whether i ll visit again....
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