Subaciaus g. 2, Vilnius Old Town, LT-01127 Vilnius, Lithuania
#36 of 86 hotels in Vilnius
Guests' ChoiceBased on 171 hotel reviews
8.8Cleanliness
9.1
Comfort
9.1
Location
9.7
Facilities
8.8
Staff
9.3
Value for money
8.5
Free WiFi
9.0
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 21, 2024
Marie
United KingdomSome of the soft furnishings were dated and the bathroom needed updating. The shower curtain did not stop the floor getting very wet
It has some old time charm.
Stayed in April 2024
Reviewed: April 14, 2024
Kristina
United KingdomLocation, service, price
Stayed in April 2024
Reviewed: April 11, 2024
Raman
BelarusEverything was good , even more
Wonderful
Stayed in March 2024
Reviewed: April 10, 2024
Jeton
AlbaniaNothing to add.
The location was great and the staff were super nice and friendly.
Stayed in April 2024
Reviewed: March 21, 2024
Hermosillo
GermanyEverything was perfect
The hotel in itself is a reminiscence of past times. Even the walk through the lobby has a special feeling. The room was spectacular not to mention the delicious breakfast and relaxing spa. The genuine attention from every single staff member was truly impressive. It was a very short but sweet and relaxing stay and I hope to come back soon.
Stayed in March 2024
Reviewed: February 22, 2024
Linda
FinlandReally loved the a´la carte breakfast <3 Would stay again in this hotel
Stayed in February 2024
Reviewed: February 9, 2024
Kenton
United KingdomCould have stayed longer.
Easily the best hotel we stayed at during our holiday, loved the queen room design and hotel restaurant was a treat and surprise for outstanding quality and service.
Stayed in December 2023
Reviewed: January 11, 2024
Boris
United Arab Emiratesattentive staff
Stayed in January 2024
Reviewed: January 4, 2024
Sunil
AustriaWater seeping from shower room to the whole bathroom due to blockage and proper drainage
Everything , fabulous breakfast really Imperial!!
Stayed in January 2024
Reviewed: November 13, 2023
Asta
LithuaniaFireplace was a very nice touch.even though electric one. Still nice. Great breakfast with sparkling wine :)
Stayed in October 2023
Reviewed: November 4, 2023
Rasa
United KingdomVery helpful receptionist team. I have made a mistake on booking, booked wrong month. After ringing the hotel I was guided step by step and felt at ease. Very professional and helpful. Thank you.
Stayed in October 2023
Reviewed: October 20, 2023
Mitul
United Kingdomn/a
Clean rooms, luxurious, free gown and slippers, lavish bathroom, shower was powerful. breakfast included - was excellent - good selection. get champagne for breakfast! nice fruit. california bar is great
Stayed in October 2023
Reviewed: October 3, 2023
Michael
United States of AmericaThe front desk staff were AMAZING! So helpful and kind and friendly.
Stayed in September 2023
Reviewed: September 14, 2023
Suzanne
United KingdomSuperb location. Good breakfast. Great staff.
Stayed in September 2023
Reviewed: September 11, 2023
Minkute
United KingdomThe shower was running from both ends no matter what we did + kept leaking into the whole bathroom
The staff impeccably professional Extremely clean In the middle of the old town
Stayed in September 2023
Reviewed: September 9, 2023
Diana
IsraelExcellent location, in the center of the old city/ The atmosphere in the restorant is very pleasant, the food is very tasty. The reception staff helped with everything
Stayed in September 2023
Reviewed: August 20, 2023
Marie
CanadaStunning hotel with fantastic staff and great included breakfast.
Stayed in August 2023
Reviewed: August 14, 2023
Lucy
United KingdomThe breakfast didn’t have many options; it was very small
The room was elegantly decorated and spacious; I felt like I was staying in a palace. Housekeeping knocked on my door to give me complimentary chocolates (and there were already many complimentary treats in the room). The bed was so comfortable I woke up thinking I was at home. All the staff were so helpful and kind, and the location is perfect for a trip to the old town. Excellent value for money - a hotel of this standard in the UK would cost 5x more.
Stayed in July 2023
Reviewed: August 13, 2023
Janno
EstoniaBest location ever!
Stayed in August 2023
Reviewed: August 12, 2023
Ieva
United KingdomGreat location, overall exceptionally clean and tidy, extra comfortable bed. (4 pillows for one, yes please!! ) Fantastic staff at the reception, Arturas and the other girl I’ve forgotten the name.. I was greeted with delicious treats, care, and an extra mile was done to give me a call at 5am so I won’t miss my flight. Thoughtful Breakfast box was offered and prepared with care. Absolutely fantastic hotel. I can’t thank you enough!!!
Stayed in August 2023
Reviewed: August 7, 2023
Edward
IsraelA bit "tired" bathroom equipment. Could be noisy outside in case of wedding being celebrated in restaurant.
Since it's been our 7th or 8th time I am not quite objective, but still - "good old" hotel, delicious food, pollite and professional staff. Spa is small but decently priced and well enough for two.
Stayed in August 2023
Reviewed: July 30, 2023
Farzaneh
EstoniaIt would be unfair if I say there were things that I did not like.
Everything, the staff, location and the quality. You have access to everything within walking distance and close to the Vilnius bus station if you need to take a bus. The staff went above and beyond to make sure that we have a nice time there and also the breakfast was amazing as well more importantly kudos to the staff of the restaurant during breakfast. They were very polite. I will be back again
Stayed in July 2023
Reviewed: July 25, 2023
Lauri
FinlandWe had juniorsuite on 3rd floor and the only view was a dirty brick wall. Breakfast was quite limited and same items every morning.
Staff at the front desk and in breakfast room was professional and polite. Bathroom was spacious and nice. Bed was very good.
Stayed in July 2023
Reviewed: July 9, 2023
Öivind
SwedenTo bad tjr sauna and jacuzzi was closed.
Overall greate hotel , in the Middle of city/old town
Stayed in July 2023
Venice, Italy
Badacsonytomaj, Hungary
Manado, Indonesia
Paris, France
Moscow, Russia
Sweet Home, USA
Lisbon, Portugal
Porto, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content