138 Arsat Moulay Touala ( Moulay Moussa) Derb Laafou médina , Medina, 40000 Marrakech, Morocco
#688 of 1,124 hotels in Marrakech
Guests' ChoiceBased on 367 hotel reviews
8.7Cleanliness
8.9
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.4
Value for money
8.7
Free WiFi
7.6
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End of dialog contentReviewed: 17 April 2024
Paul
United KingdomNothing
The location was fantastic, quiet but very close to all the major attractions. The staff couldn't have been more friendly and helpful, booking trips, taxis etc.
Stayed in April 2024
Reviewed: 10 April 2024
Grainne
United KingdomThe downstairs bedrooms don’t have outside windows (understandable) which means the rooms can get stuffy. The shower plug didn’t drain water away quick enough so the shower tray filled up a bit. These were not enough to get upset about as everything else was just lovely.
Really comfortable and relaxing Riad. Both dinner and breakfast were excellent. Very close to souks and main square. Staff were lovely especially the night manager
Stayed in April 2024
Reviewed: 16 March 2024
Laura
United KingdomNothing!
The location is fantastic Staff are very friendly Breakfast is delicious and the mint tea Rooms are quite big
Stayed in March 2024
Reviewed: 16 March 2024
Holly
CanadaNothing
The Riad is beautiful and in a great location for checking out the old medina. The staff were over and beyond helpful arranging airport taxis for the next day and helping print boarding passes. The room and bathroom were very clean and spacious! The Riad was quieter than other Riads we had stayed in and had a lovely chilled vibe. The roof top was perfect for some chill time either in or out of the sun and the breakfast provided was great. Thank you.
Stayed in March 2024
Reviewed: 13 March 2024
David
United KingdomNothing
Everything
Stayed in March 2024
Reviewed: 11 March 2024
Augusta
United KingdomNone I can think of. Every little problem we had was solved and with great support
It’s on a great spot. Easy access to the square and great shopping area. The beautiful Color used for the build and decor was amazing, providing an authentic feel to it. Hot water was a plus great breakfast and very accommodating staff members especially grateful to Hamza, for his warm welcome.
Stayed in March 2024
Reviewed: 1 March 2024
Nicoleta
United KingdomThe rooftop a bit too rugged. It looked like not being maintained in a while. Every noise can be heard in the room. If you are a light sleeper a riad might bot be the choice for you.
Friendly stuff, amazing communal area, clean room, lovely smell, good breakfast served on the rooftop
Stayed in February 2024
Reviewed: 26 February 2024
Ruth
United KingdomNothing
Well located, basic but very clean
Stayed in February 2024
Reviewed: 23 February 2024
Simi
United KingdomThe water temperature was a little cold sometimes.
It was beautiful, a really authentic Moroccan experience with amazing hospitality and breakfast. The hammam spa was amazing.
Stayed in December 2023
Reviewed: 31 January 2024
Lauren
United KingdomThe wifi was patchy in our room but this didn’t bother us too much
The Riad is absolutely beautiful. The bed was soooo comfortable! We stayed in room 4 which was comfortable. We could not get ourselves out of the shower once in as the pressure was so good. Staff very friendly, happy to talk and help with anything. Breakfast was perfect and we looked forward to it each morning. Location is fabulous as it is on a quiet street but a 30 second walk away from bustling souks - amazing! Other reviews have said the street the Riad is located on is sketchy but this wasn’t our experience. We felt safe.
Stayed in January 2024
Reviewed: 29 January 2024
Gresia
United KingdomNot good ventilation in the rooms
The design of the Riad, comfy bedrooms and silence!
Stayed in January 2024
Reviewed: 19 January 2024
Thasleema
United Kingdomthe only issue I had was the wifi- it wasn’t connecting most of the time
We loved our stay at this Riad in the heart of the Medina. Walking distance to the market and attractions made it convenient. The breakfast at rooftop was amazing .The cold weather kept us from using the pool. Special mention to Hamza, an outstanding and down-to-earth staff member. He went above and beyond, helping us with printing boarding passes due to Marrakesh airport's digital pass restrictions. Our time in Marrakesh was made special by the great ambiance and hospitality.
Stayed in January 2024
Reviewed: 16 January 2024
Eveline
NetherlandsVery clean, tidy super nice and friendly staff
Stayed in January 2024
Reviewed: 15 January 2024
Wahid
SwitzerlandHotel is very similar to the pictures on your website, from the inside. But on the website obviously we don’t see how bad that street is.
The staff, the food
Stayed in January 2024
Reviewed: 13 January 2024
Sacha
DenmarkBeautiful Riad at a perfect location in regards of the Medina. It is a little oasis in the middle of chaos. It is clean. The rooms are great. The pool nice. The rooftop perfect for relaxing after a long day out. The personal are so sweet and helpful!!!!
Stayed in January 2024
Reviewed: 4 January 2024
Ronke
United KingdomLoved our stay. Hamza was great and made our stay comfortable and went above and beyond. It was clean and very quiet despite being in the medina Riad is a short walk from the square which was fantastic
Stayed in December 2023
Reviewed: 1 January 2024
Zola
United KingdomThe pool was a bit cold but expected end of December, despite that it was kept super clean!
Amazing hospitality by Imad and the staff @ Riad El Walaa. Professional, friendly & helpful - they truly made the trip memorable. Enjoyed the spa, delicious meals & truly made the most of the rooftop. Thanks Imad for securing a hot air balloon ride for new years morning and assisting with taxis and general tips. Highly recommend this lovely establishment. The superior room bed was extremely comfortable and overall the experience was exceptional.
Stayed in January 2024
Reviewed: 29 December 2023
Elisabetta
United KingdomThe overnight staff were amazing, they helped us with everything and went above and beyond to make us comfortable. The location was very central but also quiet and the private excursion we booked through the hotel went perfectly. Would definitely stay again!
Stayed in December 2023
Reviewed: 14 December 2023
Malajka
United KingdomNothing, enjoyed everything in my stay.
The location was very convenient - just a short walk from the main square and markets, making it easy to get around. The other way from the markets was also a short walk to Bahia Palace, which allowed us to get around and see everything we wanted quite easily. The staff was also very friendly and helpful in helping us plan our sightseeing and organising external trips like going to Agafay Desert. Very friendly and always willing to help! The rooms were very nice and comfortable, and the breakfast was really nice.
Stayed in December 2023
Reviewed: 13 December 2023
Anthony
United KingdomStaff very helpful and attentive. Also helped print out my boarding pass as the airport does not accept a digital pass when leaving the country.
Stayed in December 2023
Reviewed: 30 November 2023
George
RomaniaAuthentic, clean, heating in the room ( which in cold season is a must) , great service, traditional amazing breakfast.
Stayed in November 2023
Reviewed: 30 November 2023
Stephanie
GermanyVery friendly and absolute courteous. Very clean a perfect breakfast, comfortable very good massage.
Stayed in November 2023
Reviewed: 29 November 2023
Amarachi
NetherlandsOh the cat😂😂😂 …took over my breakfast at the rooftop BUT they immediately replaced it with a full spread of fresh breakfast.
I got the best room with the pool view and the staff were all very pleasant and nice.
Stayed in November 2023
Reviewed: 28 November 2023
Stefano
ItalyTo be honest, nothing!
Very nice Riad, very friendly and helpful staff. Large room and very comfortable bed. Great breakfast. Location just inside the Medina.
Stayed in November 2023
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