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Derb Manchoura, N° 16, Mellah, 40000 Marrakech, Morocco
23 July 2016
눉I left the room and forgot a bag inside, when I contacted the Riad they told me they found what was inside the bag but not the bag itself, therefore someone stole it from me. When I went there to ask for it, they told me I was lying and said to me that I didn't leave it inside the room. Plus they told me I didn't check my suitcase well enough, but I explained to them that I would have never taken out of the bag what I had inside and therefore it was impossible that they just found those things and not the bag itself. It's certainly a shame they treat people that way, the Riad is good but you don't go on holidays to be treated that way and moreover to feel they aren't doing anything when the cleaning lady could have taken some of your belongings. It was just awful.
21 July 2016
눉The in-hotel services (Hammam, massage, etc.) were rather expensive compared to other places so we went elsewhere for these.
눇The hotel is beautifully modern and luxuriously designed. All of the staff were wonderful. It's an oasis of calm in the middle of Marrakech, quiet, cool and clean. The shower was amazing and the beds super comfortable. Mourad - one of the staff members - was extremely helpful and showed us the way to a wonderfully authentic Moroccan restaurant, entirely on his own time.
14 July 2016
눉Very small room...no bed(cots) for baby,as in my reservation..far parking...actually this is Booking.com responsibility to sure that facilities are right or fake.
눇calm place..good hospitality.
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