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Djebel Alakhdar - Bab Doukkala, Medina, 40 000 Marrakech, Morocco
31 October 2015
눉On several occasions they added sesame seeds to kids food and when I told them my kids are allergic to to it, they took it off by hand in front of me!!?!? The staff are not able to get simple instructions right. They messed up our food order 4/5 times during lunch and breakfast. The pool staff were ok but very selective is responding to needs. Pool food facilities were poor with delays of an hour for food and 45 mins for drinks. The manger tried to apologise but it was too late to fix! He was lovely- I'd say speak directly to him if unhappy
눇The suite was lovely and fairly clean but I did have to remind them to replenish my shower cap and change bedding!!
31 October 2015
눉Noisy on our last night with some new arrivals.
눇Fantastic hotel. Friendly staff and great location. Housekeeping done twice a day and we even had one room upgraded so we could all be on the same level at no extra cost.
27 October 2015
눉Not polished as it could be. Service very slow and French favoured. Areas were tatty
눇Location great. Good very good
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