Bd Zerktouni Twin Center, Maarif, 20100 Casablanca, Morocco
#27 of 95 hotels in Casablanca
Guests' ChoiceBased on 458 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.5
Value for money
7.6
Free WiFi
8.3
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End of dialog contentReviewed: 15 April 2024
Afannoue
MoroccoOur breakfast experience left much to be desired. The food did not meet our expectations, and the service at breakfast was particularly disappointing. One employee was noticeably rude; he ignored my wife’s request for a cooked meal and complained loudly about being understaffed, even though his colleague repeatedly encouraged him to attend to her. It was frustrating to witness such a lack of professionalism.
I had a wonderful experience at Kenzi Tower Hotel in Casablanca. The room was clean, comfortable, and offered a stunning view of the Hassan II Mosque. The staff were exceptionally courteous and the valet service was very convenient. The spa is a bit dated but functional. Located in the heart of Maarif, the hotel is perfectly positioned for shopping and dining. Highly recommend for a pleasant stay!
Stayed in April 2024
Reviewed: 22 March 2024
Michele
ItalyFood is not high quality compared at 5 star hotel and also important problem is elevator too much time to await for elevator even in not rush time . For the rest all is ok
Large room and very comfortable , possibility of choose restaurants and great sky view, Breakfast so nice.
Stayed in February 2024
Reviewed: 28 February 2024
Nabil
United Arab Emiratesthere are no cafeterias , there was only one BAR on the roof . there are no balconies or open window in the rooms
The hotel was very nice , I liked the design , the staff was very nice and welcoming
Stayed in February 2024
Reviewed: 16 February 2024
Cherry
EgyptThe electricity plugs doesn’t work unless the lights are on. I had to sleep with the lights on to charge my phone and laptop
The location is amazing
Stayed in February 2024
Reviewed: 8 February 2024
Davies
United KingdomLocation and food.
Stayed in February 2024
Reviewed: 17 January 2024
Christine
EgyptVery nice location
Stayed in November 2023
Reviewed: 4 January 2024
Robyn
United StatesIt’s a little dated and the room and bathroom showed some wear and tear. The bathroom drains were very slow. I loved the bar area in the lobby.
Excellent location for exploring the city centre and the tower provides great views of the city and sea.
Stayed in January 2024
Reviewed: 3 January 2024
Dirk
GermanyThere is a nice big office desk to work at but there have not been any electrical power sockets nearby this desk to plug in electronic devices. Not really a big deal, but this should be improved.
Central location directly within Casablanca City. Ideal for business trips or to explore the city. The hotel is comfortable and clean, the hotel staff was always friendly and helpful.
Stayed in December 2023
Reviewed: 28 November 2023
Capt
Saudi ArabiaThe hotel is too old
Location
Stayed in November 2023
Reviewed: 7 November 2023
Ramzi
Saudi ArabiaWould have preferred the room with the mosque/sea view rather than city. Way nicer but not sure if they have suites on that side. Major flaw is the lack of electrical / phone sockets in the rooms.
Always happy to return to Kenzi...excellent location and good service. Knowledgeable concierge service. Rooms are spacious. Room service is good. Staff are friendly. Nice panoramic view up top with a restaurant.
Stayed in October 2023
Reviewed: 6 November 2023
Adam
FranceExtremely kind and helpful team. Central location within walking distance of many restaurants/shops. Delicious and diversified breakfast. I will undoubtedly come back!
Stayed in November 2023
Reviewed: 24 October 2023
Abrar
IndiaThe staff were very good and the service was also good. Breakfast was really poor not expected this type of breakfast.
Stayed in October 2023
Reviewed: 18 October 2023
Azzam
United Arab EmiratesToo dusty
Stayed in October 2023
Reviewed: 17 October 2023
Yasin
United KingdomBreakfast wasn’t included
Everything was just perfect
Stayed in October 2023
Reviewed: 5 October 2023
Sidi
MauritaniaIt needs renovation
The location was perfect
Stayed in October 2023
Reviewed: 2 October 2023
Hafeez
NigeriaThesame food everyday. No fruits
View
Stayed in October 2023
Reviewed: 12 September 2023
Christopher
United StatesRestaurant and lounge on top is closed for construction. 2 d floor restaurant is only an overpriced buffet. Needed to venture outside for better choices and prices.
Did not have breakfast. Typical breakfast buffet that's pricey.
Stayed in September 2023
Reviewed: 6 September 2023
Hatem
EgyptLocation
Stayed in September 2023
Reviewed: 28 August 2023
Sayed
TurkeyGreat place, very welcoming ppl. It was really worth it to stay their.
Stayed in August 2023
Reviewed: 27 August 2023
Fadoua
United KingdomOne of our rooms had a weird smell, a bit musty, and windows could not be opened, one of the main reasons for staying here was the view of the mosque, one of the rooms had no view at all and the other you could barley see the top.
The staff was absolutely lovely, polite helpful and accommodating, and this is a very nice looking hotel. We arrived very later as one of our flight was delayed severely the staff was very good in helping us out.
Stayed in August 2023
Reviewed: 18 August 2023
Abdullah
Saudi ArabiaThe sky28 lounge was closed for renovations. This information was not mentioned in the site or by the hotel , which is very disappointing. There was complete cut of water for 6 hrs , guests were informed, however this should not happened. Slow service!! Old furniture and spotted carpet. Some interns in room service should be taught to not get so closed to guests . There was no DND sign available.
Location, staff.
Stayed in August 2023
Reviewed: 6 August 2023
Mohamed
ChinaAlmost all services were great except the breakfast, which I found it a bit simple
Stayed in August 2023
Reviewed: 4 August 2023
Meriem
United KingdomRoom service i was charged extra even though i had breakfast included in the room rate, breakfast was limited. Dinner made me and my daughter sick all night.
The location Big room Comfort
Stayed in August 2023
Reviewed: 28 July 2023
Kavish
MauritiusMy only disappointment is the lack of variety for in-room dinning and the breakfast, being not a beef and pork eater, choices are quite limited.
The Hotel is well situated with cosy spacious rooms, good room service, walking distance from restaurants, shops and offices. The staff is very kind and helpful. The roof top bar has a spectacular view, one should definitely visit.
Stayed in July 2023
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