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angle rue imam malek et rue iben toumert , Gueliz, 40000 Marrakech, Morocco
9 March 2015
눉Didn't have my reservation when I arrived, even though I'd written to the hotel (directly, not via booking.com) and received confirmation that they had a room reserved for me. Moved me to another hotel with vague and erroneous directions, which was of a lower standard, just a bed in a room (not even a chair). Second day I got a room, by the evening I found that the fridge didn't work. Reported it, received promises that it would be fixed or replaced the next day. It wasn't. Reported this. Revceived more promises. Nothing happened. Repeated this process more and more insistently for the rest of the week. Fridge still wasn't working when I left. Drain clogged up after a few days too. They didn't fix that either. Beakfast very sweet! (made my own after first day) They don't speak more than a word or two in English, fortunately I speak French, but I noticed other guests couldn't and were struggling.
눇pretty quiet, except for the infernal brumming of the ventilation system all day and all night Wifi basically ok, cleaning ladies nice, I had room at back on 5th floor, so nice view but smell of sewer eminating from the pool below. (which I never used)
6 March 2015
눉No problem for me but a mosque is very close by, if the early morning call is not what you wish to hear.
눇After initially being given a room without a balcony, which I had booked, I was offered a nice apartment with a balcony overlooking the busy crossroads. For me great to watch the hectic Moroccan way of life. Very comfortable bed, decent breakfast and staff helpful when asked any questions. Very good wifi. Taxis on the doorstep, plenty of restaurants nearby.
4 March 2015
눉- it's all quite adequate but just needs refurbishing as it's beginning to go down at heel -
눇- the location - friendly, helpful manager - apartment size room - quiet
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