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Reviews of Hotel & Spa Dar Bensouda

N°14 Zkak El Bghel, Quettanine, Fes El Bali, 30000 Fès, Morocco

#54 of 257 hotels in Fès

Guests' Choice

Review score

Based on 416 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    8.8

  • Facilities

    9.3

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 25 April 2024

    10
    A wonderful oasis in the middle of the hustle and bustle of Fes.
    • Leisure trip
    • Family with young children
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing really:) Maybe a rain shower in the bathroom:)

    Beautiful , historic Dar, preserved with great taste and modern amenities:) The staff were wonderful. We really enjoyed our stay !

    Stayed in April 2024

  • Reviewed: 24 April 2024

    9.0
    Magical place in the middle of the Medina.
    • Leisure trip
    • Family with young children
    • Superior Suite
    • Stayed 3 nights
    • Submitted via mobile

    - Communication with the staff was not the easiest. - no elevator and a steep staircase.

    Amazing historic building Interiors renovated using authentic materials and craftsmanship. Big comfortable rooms. Tasty breakfasts. Good spa offer. Great access to the Medina.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Fantastic Riad but women be cautious in the old medina.
    • Leisure trip
    • Group
    • Prestige Double Room
    • Stayed 2 nights

    Being located in the heart of the old medina, the location is a bit scary for women especially in navigating the streets toward the riad. The porters were very kind to have guided us 2 women there on the first night but after that we were left to our own devices and at every turn there were men who kept trying to lead us to a different part of the medina or ask us to go into shops. It got a bit tiresome.

    This riad was fantastic in terms of the grandeur of the property itself. It really gave us the feeling of being in a traditional riad and the price for the stay was good value for money. The room was the largest one we've stayed in and all the amenities were great. The breakfast was buffet style and they were happy to cook you an omelette or to warm up your bread upon request. Our porters were also really lovely and kind in taking our bags through the maze of the old medina.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing, all just excellent

    Incredible location at the very heart of Fes medina, you find yourself in the original 17 th century riad with mosaics, wooden carving and whole atmosphere preserved, was so great to feel part of this old and still contemporary vibe! Stanning roof top view as well.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    10
    Perfect stay in fez. We would definitely return
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Wonderful oasis from busy Medina of Fez. Fabulous staff. Incredible rooftop views and lounge. Beautiful lounges everywhere. Easy to find with google maps and occasional help from guides!

    Stayed in April 2024

  • Reviewed: 8 April 2024

    9.0
    Amazing staff and great authentic experience!
    • Leisure trip
    • Family with young children
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    This is a very authentic experience and it is an old riad. So the walls and rooms aren’t completely sound proofed. But this is to be expected and part of the experience.

    The staff are amazing and attentive. They made the experience.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    10
    Great riad
    • Leisure trip
    • Solo traveller
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had a great stay, the riad is beautiful and the manager (and staff) are great! Thank you for everything.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The location is quite central in the old medina, it is easy to find the hotel as there are a lot of signs. Anyway it was a bit difficult to find restaurants in the proximity and a little uncomfortable to walk back through the alleys at night.

    Very authentic houses and rooms

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Wonderful stay in the Medina of Fez!
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    Unfortunately the swimming pool was out of use.

    A wonderful stay, everything was right. I believe this was the most beautiful Riad in Fes! The staff and breakfast were great too!

    Stayed in March 2024

  • Reviewed: 23 March 2024

    10
    100% recommend this once in a lifetime experience!
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    We had some communication hiccups and had to find the road on our own- yikes! Thankful for kind locals who helped us find our way.

    Absolutely amazing 17 century Riad. Staff are phenomenal, food was the BEST I've had in Morocco and the hammam and massage topped off our exceptional stay.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 2 nights

    Nothing

    That was perfect

    Stayed in March 2024

  • Reviewed: 19 March 2024

    9.0
    Beautiful place in a great location
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 3 nights

    Building was beautiful, like a Madrassa. Rooftop has to be one of the best in the Medina. Breakfast buffet was well stocked.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Hotel itself is beautiful but need to improve hardware devices. Service was so so , don’t feel warm. It’s such a shame!
    • Leisure trip
    • People with friends
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The heater only blow the cold air and bathroom has a bit of bad smell . Charger sometime works sometimes not

    The history and design

    Stayed in February 2024

  • Reviewed: 4 March 2024

    9.0
    A snap shot of history
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 3 nights

    The tour guide the Riad recommended to us wasn't the best, he only took us to very touristy places all of the shops charged 4-5 times what other local shops charged for many of the same products. Also, the spa/hammam at the riad is quite small and can only accommodate one customer at a time. We were unable to use the spa here and had to travel to a nearby Riad for their spa.

    The building and the rooms were incredible. The Riad is an old 16th-century home with almost all original work and in great condition. Service was also great, the staff was very attentive and helped us with recommendations and reservations every day.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    10
    The Most Beautiful Riad we stayed at in Morocco 🇲🇦
    • Leisure trip
    • People with friends
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    We asked for two carts to drop off to the taxi stand when we were checking out and they only arranged one, which was very problematic. The person driving the cart even got injured with the load and we felt bad. The Riad is deep inside the Medina so getting there is a little tough.

    Beautiful Riad. One of the nicest that we stayed at. Great breakfast. Lovely rooftop and the architecture of the building is stunning. The spa and hamam services in house were very convenient.

    Stayed in February 2024

  • Reviewed: 3 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Amazing Riad hidden in the old medina. Great staff and very good breakfast. Very nice the maroccain hammam, an experience to try at least once and here is a very good place where to do it.

    Stayed in January 2024

  • Reviewed: 29 February 2024

    8.0
    Great property with authentic architecture and tasteful decor ,however with average breakfast choices which SHOULD be im
    • Leisure trip
    • Solo traveller
    • Superior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast could be improved.With these rates,offering only one type of cheese is definitely unacceptable.There should be a few more cheese options at the buffet. Also,only a plain omelette is offered.Again with these room rates,any omelette(cheese*tomato*onions etc)should be offered… Any hotel in Morocco should include the fresh French baguette as well,which was missing. In short I would give breakfast maybe a 7😔

    Location and historic structure,rooftop comfort

    Stayed in February 2024

  • Reviewed: 27 February 2024

    10
    Amazing place, you won't regret staying here at all!
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 2 nights

    The hotel is beautiful, and our room was adorable, comfortable, and spacious. We also indulged in a "Hammam" experience (an incredible bath, a must-try!) and a massage. The ladies who provided us with this special treat during our trip were exceptionally kind and caring. I felt their warmth and hospitality, and I wished I could speak their language to engage with them more. Breakfast was also delicious! This is definitely a place where I would stay again, and I wholeheartedly recommend it to my friends and family if they visit Fes.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    9.0
    Great place to stay with beautiful room. the rooftop terrace has an amazing view!
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night

    The room, the terrace at the top was a wonderful surprise

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    Cozy and top value for money. Simple yet elegant and authentic hotel
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Top value for money, great service and amazing staff. The hotel is freshly renovated and comfortable, with simple yet elegant furnitures. Hammam and restaurant are simple but both very qualitative and cozy.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Pleasant stay at Dar Bensouda.
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 2 nights
    • Submitted via mobile

    As expected, it is a bit noisy in the morning in the Riad.

    Beautiful Riad. The staff were very friendly. They helped us pick up the bags at the carpark outside the medina, and to drop them off as well when we left. They also organized a tourguide for us for a tour through Fez. We felt very welcome.

    Stayed in February 2024

  • Reviewed: 13 February 2024

    10
    Beautiful ryad in the middle of the medina
    • Leisure trip
    • Couple
    • Prestige Double Room
    • Stayed 1 night
    • Submitted via mobile

    Rooms are not soundproof. Normal for all ryads in morrocco 😉

    Spacious, beautiful rooms. Staff was friendly and helpfull. Bathrooms were very cool!

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Prestige Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to mention :)

    Lovely welcome at the 17th century stunning riad. Upon arrival we were served Moroccan tea and biscuits in the outdoor lounge which had its own unique charm. We then were given a tour of the riad by Yasin who gave us the history of the riad. Friendly staff always there to help. The room was beautiful and spacious. The views from the rooftop are breathtaking. Nice breakfast and we ordered our evening meals too. The spa facilities were excellent.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    10
    The rooftop is so beautiful!
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted via mobile

    Service is very good.

    Stayed in February 2024

Showing 1 – 25

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