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N°14 Zkak El Bghel, Quettanine, Fes El Bali, 30000 Fez, Morocco
August 14, 2016
눉- staff is gentle but so slow and incompetent: 20 minutes to get a towel at the swimming pool, pool table not cleaned by the staff for hours, service at restaurant is very slow They don t know much when you ask them about services. This is a management problem, no manager available to check on the staff.
눇- location, view, swimming pool,
August 11, 2016
눇The staff was extremely accommodating, friendly, and helped my friend and I who had never traveled to Morocco before plan our stay in Fes as well as travel to Chefchaouen. They arranged tours and airport transportation which was very helpful. The free breakfast was great every morning and filled us throughout the day. The room and bathroom were very clean and comfortable and even had air conditioning. The pool and lounge areas were nice for relaxing when not site seeing. The room prices were very reasonable and worth the stay. The hotel was located in a great spot of the medina. We were sad to end our stay at Dar Bensouda and would definitely come again!
August 11, 2016
눇Amazing old building, perfectly restored. Staff was unbelievably helpful they truly go out of their way to make sure you are safe and have a great experience in the medina of Fez, which can be quite intimidating. Location is great hidden away in the heart of the labyrinth of Fez. Great spot to wander around or they will get you a guide to help navigate. Staying in an old traditional house in the historical city of Fez is a memory we will cherish forever!
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