43, Derb Ouayhah, Medina, 40000 Marrakesh, Morocco
#722 of 1,124 hotels in Marrakesh
Guests' ChoiceBased on 63 hotel reviews
8.7Cleanliness
9.0
Comfort
8.9
Location
8.8
Facilities
8.5
Staff
9.6
Value for money
8.7
Free WiFi
5.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 12, 2024
Audrey
IrelandLittle alley way leading to the Riad was very dark
Staff were excellent and so friendly
Stayed in April 2024
Reviewed: March 11, 2024
Mikhail
CanadaIt was a bit chilly in our room at night.
Hospitality and friendliness of personnel.
Stayed in March 2024
Reviewed: February 24, 2024
Karolina
PolandShower seems dirty
The best was personel and quality of bed.
Stayed in February 2024
Reviewed: February 15, 2024
Pettman
United Kingdomthere could be better signposting to allow you to find the property- there was nothing in the street but when you get there and find it it's fantastic!
the room was excellent and spacious and the balcony on the top floor was incredible with a stunning view of the city
Stayed in February 2024
Reviewed: February 9, 2024
Wolstenholme
United KingdomBreakfast was simple but lovely. Our host was super helpful. Great value for money
Stayed in February 2024
Reviewed: February 4, 2024
Felice
PortugalI loved everything, but the cleaning aspect can be improved, other than that a dream accommodation that is so cheap compared to what it offers.
Best staff I even encounter in my life. They help me through a very late check in. Picked me up from the city gates, help me understand the path to the riad (and I never got lost after that) served me tea as soon as I arrived, and so much more. Very nice breakfast (one of the days they even packed my breakfast so I could leave super early to my day expedition) Even allowed me a very late check in. Water temperature and pressure where the best I ever had in a hotel. Room was at a good temperature and the duvet made it super warm even with the cold winter nights. I came in December but the days were really hot I even swam at the pool, water was cold but so refreshing and relaxing! Perfect and dreamy service. Would love to come back again
Stayed in December 2023
Reviewed: February 2, 2024
John
United KingdomFriendly staff. Nice terrace. Comfortable. Good location.
Stayed in February 2024
Reviewed: January 30, 2024
Sheena
United KingdomLoved the location, but need to be mindful that this wasn't signposted or easily found. I would not have been able to locate the Riad without being collected from the street corner, as in the middle of the souks and only accessible by donkey or moped. Be mindful of your luggage - the stair case in the Riad is narrow and steps uneven.
Lovely staff - very friendly and helpful. Breakfast was amazing - fresh breads and pastries and eggs, along with fresh juice and coffee. Room overlooked the central court and was beautifully decorated. Roof top garden/patio area. Location was in the middle of the Souks in the Medina. Staff lugged my suitcase up stairs - so kind.
Stayed in January 2024
Reviewed: January 30, 2024
Dena
United KingdomJust the one view from one room was to a wall but you can't win them all 😁
Friendly and very helpful, Really helped Me and my friends after the hectic market place. Lovely staff. Good atmosphere and breakfast was nice,
Stayed in January 2024
Reviewed: January 7, 2024
Alan
United KingdomGreat location, Most amazing staff who couldn’t do enough for you.
Stayed in January 2024
Reviewed: January 6, 2024
Jay
United KingdomBeautiful place to stay, right in the old town. Abdullah was so helpful and friendly. Beautiful rooftop to sunbathe and escape the hustle and bustle. It is down a typical, windy alley in true Moroccan style, which I loved and added to the charm.
Stayed in January 2024
Reviewed: December 21, 2023
Richard
United KingdomAs is common in most of the Marrakesh Riad’s I have stayed in there is a slight smell from the toilet/soil pipe.
Fantastic location in the central medina, albeit tricky to find (look for the house number above the door!). Once inside Riad was very clean and tidy with a good breakfast. You are given a key to get in/out of the front door so access at any time of day is not a problem.
Stayed in November 2023
Reviewed: December 20, 2023
Rosario
United States of AmericaThe owner should change the heaters. The staff was trying so hard to help us with the heater but the issue was more complicated.
I liked everything! The staff was exceptional. The lady who prepared the breakfast was nice, and the man who keeps the property was so kind and accommodating.
Stayed in December 2023
Reviewed: December 17, 2023
Ancilla
United KingdomNothing.
Very welcoming, food was amazing. Service was fantastic. Breakfast is huge and delish. Roof terrace is beautiful. My husband was called away to work unexpectedly and they made my stay fantastic.
Stayed in December 2023
Reviewed: November 27, 2023
Alex
United KingdomLocation. Friendliness of staff.
Stayed in October 2023
Reviewed: November 13, 2023
Mike
United KingdomN/A
Really great property in an fantastic location, comfortable super clean and spacious rooms. Great breakfast. Staff were really friendly and couldn't have been more helpful!
Stayed in November 2023
Reviewed: October 6, 2023
Rebecca
United KingdomLovely staff, very helpful, riad was stunning and perfect location but very peaceful, we would definitely stay again 😊
Stayed in September 2023
Reviewed: October 6, 2023
Jp
South AfricaThe address was hard to find
It literally was an oasis after a day out in the markets and souks!
Stayed in October 2023
Reviewed: October 2, 2023
Bell
United States of AmericaThe hosts were very friendly and helpful. The breakfast was lovely. The room was well kept and comfortable.
Stayed in October 2023
Reviewed: September 21, 2023
Liseth
ItalyPerhaps a lost bird inside the huge room could be found :) but it is good luck. I just opened the door and free it
Very comfortable place, beautiful bedroom and very clean. In the middle of Medina, a bit hidden but totally well located.
Stayed in September 2023
Reviewed: September 20, 2023
Imad
MoroccoCleanliness, staff was helpful
Stayed in September 2023
Reviewed: July 10, 2023
Jennifer
United Kingdomall the teams working was very professional and they help in every aspect
Stayed in June 2023
Reviewed: July 7, 2023
Patrick
SwitzerlandLittle bit complicated to find it. No signs with its name
The young guy Ayoub is very kind and always ready to help!
Stayed in July 2023
Reviewed: June 27, 2023
Mike
NetherlandsSwimming pool
Stayed in June 2023
Showing 1 - 25
Puerto Natales, Chile
Siurana, Spain
Westport, Ireland
Batalha, Portugal
Grebbestad, Sweden
Colmar, France
Novi Sad, Serbia
Amanzimtoti, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content