30 Derb Lamtougi, Koutoubia (derriere Club Med), Medina, 40000 Marrakesh, Morocco
#1056 of 1,124 hotels in Marrakesh
Guests' ChoiceBased on 74 hotel reviews
7.1Cleanliness
6.6
Comfort
6.9
Location
9.5
Facilities
6.8
Staff
8.6
Value for money
7.7
Free WiFi
4.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: April 8, 2024
Francis
SpainThey have no breakfast
Setting - Staff -
Stayed in January 2024
Reviewed: March 16, 2024
Harald
NorwayThe bathroom is quite run-down. Seem as they don't know the word maintenence!
The location is the best reason to choose this hotel.
Stayed in March 2024
Reviewed: March 8, 2024
Donna
CanadaUnderstanding the security of the location would have helped me to know it was a great place to stay. Was able to have breakfast at other places in the Plaza.
Location close to Madina. Between 5 start hotel and high end French Restarant so no worry when returning late at night when carpets were rolled over the cobble stone ally for dining guests. Staff as friendly and helpful. Arranglements for taxt to airport were as requested. Slept weel here. Will book if ever in Marrakesh again.
Stayed in March 2024
Reviewed: February 16, 2024
Grainne
IrelandBathroom we're poor.
A charming building,great location , staff was very helpful, printing boarding passes and ordered a taxi
Stayed in February 2024
Reviewed: January 9, 2024
Jakub
PolandThe light switch near the bad wasn’t working.
Beautful building, Very close to city center.
Stayed in January 2024
Reviewed: December 20, 2023
Rashid
United KingdomToileries were not available
Cleaning
Stayed in December 2023
Reviewed: November 13, 2023
Darja
CroatiaWi Fi connection
Stayed in November 2023
Reviewed: September 26, 2023
Mohammed
United States of AmericaPhotos are misleading
Amazing location and customer service
Stayed in September 2023
Reviewed: September 4, 2023
Dylan
IrelandHard find and doesn’t give fresh towels or that after a night of staying came back to a dirty room
Good location
Stayed in September 2023
Reviewed: August 25, 2023
Mohammed
United KingdomThe bathroom wasn't that clean. Things were broken, such as the shower holder, and the shower door was loose. Also, noise could be an issue for someone looking to book here. We could hear music from the hotel next to us.
The location of the hotel was great. It was 3-5 minutes walk to Koutoubia Mosque and Jemaa el-Fnaa. Furthermore, the rooms were reasonably good, spacious, and with air con.
Stayed in July 2023
Reviewed: May 15, 2023
Paulina
United Kingdomstate of the shower was horrible, mouldy tiles and floor, and Hair everyehere, so much dust under the bed.
beautiful set up and Great location
Stayed in May 2023
Reviewed: April 10, 2023
Riccardo
Italycleaning was not that good
the hotel was very well located and the staff was so welcoming
Stayed in April 2023
Reviewed: March 26, 2023
Adam
SpainUpon arriving the room was a little dirty, but after mentioning this to the receptionist he promptly had the cleaners do a full sweep.
The architecture and location of the hotel was excellent and had some stunning views from the rooftop.
Stayed in March 2023
Reviewed: March 19, 2023
Ilia
ItalyWi-Fi is working but not properly. Though, if you buy a SIM card it doesn’t matter that much anyway
Right next to the main square Jemaa el Fna, great terrace with view on Koutoubia. Very helpful receptionists, they offer mint tea at the arrival and willing to help you with anything during your stay. Rooms are very quiet even if the location is next to one of the busiest square. The only thing you’ll hear is music from nearby Riad.
Stayed in March 2023
Reviewed: March 17, 2023
Magdamazurek
PolandGreat location, beatufiul building, nice owner
Stayed in March 2023
Reviewed: February 8, 2023
Luiz
Brazilthe heat water ended within one shower, not enough for all the people. The rooms could be better cleaned.
good location, beautiful place
Stayed in February 2023
Reviewed: December 11, 2022
Wantrych
United KingdomRoom was a little bit dark.
Very quiet. Clean.
Stayed in September 2022
Reviewed: December 7, 2022
Sandra
United Kingdomthe WFI was not great.
it was well located in the old town. The facilities were as expected for the price and the manager was really helpful and kind very easy to get to from the airport. No 19 bus for 30dh (3€) return
Stayed in December 2022
Reviewed: November 18, 2022
Xristina
GreeceWe stayed for only one night but we didn't had any problems
Nice place nice people and nice location. We stayed there only for a night but we found the room really comfortable and ready to welcome us!
Stayed in October 2022
Reviewed: November 7, 2022
Peter
United KingdomThe sheets were old, stained and torn - they need to be replaced urgently.
The location was excellent - close to the square.
Stayed in October 2022
Reviewed: May 14, 2022
Mario
ItalyMohamed and Said very good boy
Stayed in May 2022
Reviewed: April 2, 2024
Milagros
NetherlandsNA
Position, kindness of employees
Stayed in April 2024
Reviewed: April 1, 2024
James
United KingdomThe room could have been a little cleaner - especially the bathroom where the shower drain was clogged with hair
Amazing location, right in the centre of Marrakech so super easy to get too and from everything. The staff were really friendly and helpful and the room was everything I needed it to be as a solo traveller only around for a few days
Stayed in March 2024
Reviewed: March 29, 2024
Mike
PolandNo thing
Nice hotel , centre city, clean , staff
Stayed in March 2024
Showing 1 - 25
Herning, Denmark
Santiago, Chile
Beaumont, USA
Machu Picchu, Peru
Lima, Peru
Unterach am Attersee, Austria
Sofia, Bulgaria
Chavagne, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content