Choose your preferred language. We speak English (UK) and 42 other languages.
Most often used by people in the United Kingdom
Mine Thauk Village Inle Lake, 11121 Nyaung Shwe, Myanmar
11 May 2016
25 April 2016
눉I think the hotel is quite new and so maybe the staff are not so familiar with what they are doing. They were all very kind and helpful when called on but not so efficient before that. Also we traveled with another family and although we were sitting together when discussing and booking the rooms, we were on different iPads and realised on arrival at the hotel that one of us had a substantially better rate than the other. The hotel staff were not able to do anything about this. I understand that for them we had booked different rates but at the time we were planning and booking our holiday we had booked 4 different hotels and 3 different flights for families of four people. It was a time consuming job and when not the same offer appeared on each iPad, we assumed we could figure it out when we got there... I think this is a weakness in the systems of Booking.com as opposed to this Novotel Hotel but this absolutely impacts the overall experience. On arrival at a Hotel after flights and a long drive, and when you think everything is pre-booked and taken care of, it is frustrating and disappointing to have to spend an hour sorting out your room as the first thing you do at a Hotel. I would also like to share with you that this kind of 'check-in problem' is endemic to large hotels and that as a result we always book smaller hotels where possible.
눇The location was perfect, the rooms and the amenities were all fantastic. The staff were all smiling, very friendly helpful and kind.
20 March 2016
눇Beautiful setting, modern facilities, wonderful staff, great pricing!!!
We've negotiated with thousands of hotels to get the very best deals. We call them Secret Deals and they only last for a limited time.
You can get these deals for free by subscribing to our newsletters. You can even choose your favourite destinations to receive personalised deals.
Get started now by entering your email address. We'll instantly send you a link to our Deal Finder!
Don't worry – your email address is safe with us. We'll never share your private information and you can unsubscribe at any time.