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Estrada do Istmo. sn/n, Cotai, Macau, Macau
August 6, 2015
눉Didn't feel welcome when I arrived or when I left. Staff not very helpful when you arrive/leave by taxi or shuttle. I felt that I had to find my own way. As a guest I felt I had to fend for myself.
눇Efficient lifts User-friendly airconditioning controls
August 4, 2015
눉Maybe because visitors are mostly asians, the food is to porky.. Everything is pork and with pork. Before we could find some beef at dinner, but not this time. We had to go outside to find food. Hard for someone who doesn't eat pork and seafood not to stay hungry there.
눇We stay in Sheraton each time we are in Macau. The hotel is very clean, the bed is very comfortable, everything is just good.
August 4, 2015
눇The relationship officer is very proactive by contacting me several days before I arrived and checking whether I have special request and truly accommodating it. The guest service also very responsive as when I checked out, I left my shopping bag in the room and I request for their assistance to mail it to me. It didn't happened because the fee is too expensive, yet they prompt response is highly appreciated. I'm very pleased staying in this hotel.
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