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13th December Street, NDR 1080 Nadur, Malta
9 January 2016
눉There is no 24 hr reception so when we arrived there was nobody to greet us, just the keys left on the desk. Although there is a phone to reach someone if needed, it just didn't have that personal touch and we'd wanted to ask questions about the local area, best places to visit, supermarket etc, so couldn't do this. We had a problem with our room which was much smaller than expected (penthouse but smaller than an average size std hotel room) and it smelt damp and there was evidence of wet patches on the walls. The hotel manager could only be reached by phone although they were efficient in moving us to a different room which was larger and didn't have the damp problem. This is more like a serviced apartment but without the facilities of a kitchen etc. We felt quite isolated as there was no other facilities in the 'hotel'. Not even a lounge or somewhere to sit for a change of scenery. We didn't get to see any other guests so it felt quite lonely if you prefer to have a bit more of an atmosphere. We had to make arrangements to meet someone at a certain time to pay our bill etc. They were not as friendly as we'd experienced elsewhere. Perhaps this was because we had made the initial complaint even though we were polite and reasonable about it. With it being January the village/small town of Nadur was basically closed down, so it wasn't ideal spending time at this hotel as we felt so isolated. The room was also quite cold despite having the air con on 30degree constantly. Not to our taste, but I can see they have made a big effort here to design a hotel which may be to the tastes of many.. Just not ours sadly. We'd recommend it to be better for summer visits.
눇The continental breakfast was served in the local restaurant below the hotel and it was ample for our needs. The host was welcoming and the fruit cake was especially tasty. The view from the room we eventually got was stunning and the terrace was large. We had some complimentary wine for our special occasion which was a nice touch. Any issues were resolved promptly. We received a courtesy call in advance to advise there was a problem with the jacuzzi in the room so would we mind moving to a different room. This was good service.
4 January 2016
눉Cleaning not thorough. Corridor light noisy at night.
눇Central location. Contemporary design. Modern comforts.
5 January 2016
눇very cosy and clean
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