Despite specifically clarifying our arrival time beforehand, there was some confusion over this so we couldn't get access but Natalie arrived within half an hour of our contacting the property. The door access code could have been supplied in advance to allow access. Our apt. didn't look anything like the photos on the website. Furnishings are basic and not especially comfortable especially the sofa bed/couch and one of the beds. The kitchen is not particularly well equipped, there are no utility knives, for example, and a mismatched supply of glasses and plateware. Fresh milk in the fridge would be a great welcoming gesture. In spite of a huge 'no smoking' sign, one guest chose to chain smoke in the inner courtyard which wafted up to our area. Not the hotel's fault but unpleasant.

We had the top floor apartment. It comes with two outdoor terrace areas, one open and another smaller one under cover. The apartment is accessed from the terrace and the stairs/lift open up right onto the terraces (see photo) so they're not necessarily private spaces but no one came up during our stay. The expansive views across the harbour are magnificent and exceeded our expectation. It's in a great part of town, no street noise but very central to restaurants, shops and cafes. It's very spacious and light with two bedrooms and two bathrooms and a kitchen area with a large, clean fridge.

Stayed in October 2021

They could do better if they had a proper closet in the room. The bthroom window was opening in the room and being in an old building it increases humidity. During my 5 days stay, room was cleaned only once and they change sheets for you if the stay is more than 6 days. I guess they would do it if u ask them before that.

I like the building and the staff. They were friendly and waited for me when I was late, I sent them msg about it. Staff was helpful to guide me to nearest market and came right away when i requested more cups in the room.

Stayed in October 2021

Shower needed a curtain or better design, water would get all over the bathroom

- very close to everything - clean - comfortable bed - great air conditioning - nice kitchen - very fast wifi - friendly staff

Stayed in September 2021

No remarks

Valletta is a small city, so everything is reachable with few steps, so for me, the location is great. We got a beautiful suite with a well-equipped kitchen, a comfortable bed and a well-cleaned bathroom. The staff is great and very helpful.

Stayed in September 2021

Occasionally overflowing dehumidifier, which was needed due to being a historic building.

Great location in Valletta, in walking distance to all the sights. Friendly and helpful staff. Clean.

Stayed in August 2021

Admin staff don't check email regularly, which caused me a few worried moments as the Reception Desk is often not manned and it can be hard to contact Management.

Great location, friendly and helpful staff. Associated taxi driver was very good. Would book again.

Stayed in July 2021

A few more bits and pieces in the kitchen would be great, for example more mugs and cups. And perhaps a little booklet for guests staying in the apartment regarding day to day things - e.g. where to put your rubbish, and directions ideas for main tourist attractions e.g. sliema - valletta ferry etc.

The view of the 3 cities was amazing and we enjoyed soaking in the atmosphere of the harbour during the day and watching the fantastic fireworks and festa celebrations at night. The location was superb, 5 minutes walk to any where and close to the bus station which enabled us to explore the island. Superb local eateries and bars but really quiet in the apartment. I would recommend this accommodation. Thanks for a lovely stay.

Stayed in August 2021

Felt cooped up as it had no window to the outside world. Washing machine area on rooftop could be better organized and the area cleaned up.

Location

Stayed in July 2021

There was some mold in the shower. There was not much space for our clothes as there were not many shelves in the wardrobe. No place to dry wet towels/swimsuit, almost no clothes/towel pegs.

Nice interiors, enough towels provided. Very good location. The owner provided another apartment when our AC got broken. Nice staff. The apartment was clean (except for the mold in the shower).

Stayed in July 2021

Didn’t reimburse days due to travel complications

Ideal location and clean

Stayed in July 2021

It was small for a couple.for one or two days is fine but for more days is small..taking in account that we were working on remote there ,so we spent a lot of time in the house

It is in the center and the house has wifi air conditioner it is a quite área The speed of wifi is good for work

Stayed in May 2021

none comes to mind

great location, quiet and convent very secure

Stayed in September 2021

Perfect location, ironing board, self check-in, everything was ok.

Stayed in October 2021

Check-in process: 2 days before our arrival we received an email asking for a precise time of our arrival. We wrote back that we will arrive between 14:00 and 14:30. The property replied that they will be waiting for us. On the day of our check-in, we arrived at 14:10 and rang a bell. No one opened the door. We kept ringing the bell every 5-10 min thinking that maybe person was busy with something at the property, but no one answered or opened the door. It was not comfortable to stand outside in the heat and under the direct sun, but we thought we would wait until 15:00 before calling the phone number, which was give at their booking.com page When we called the phone number the person the other side of the line was surprised that we called, but promised to send someone over and check us in. 20-25 min later the lady came. She was visibly irritated with us (even though we were polite during our phone call), she did not greet us, not did she apologised for the confusion or not being there as was previously agreed upon. She quickly gave us a sheet of paper with codes for front door and internet and left. To summarize: bad check-in experience, bed sheets with hair on them (I asked to change the sheets, the lady became defensive and tried to argue that sheets were clean. I showed her hairs that were on our sheets and after that the guy that was present with her convinced her to change our sheets) internet worked during the first 3 days (internet did not work during the remaining 4 days, we had to sit in a hallway in order to have a chance to use the internet), dust on the majority of surfaces, there were hairs and dirt on the floor, mold in our shower, sink was not properly cleaned, faucets were not cleaned/polished (the faucet in the shower even had hair hanging in it), and some places wall paper was ripped, mirrors were dirty. Tried to use a microwave one morning to warm up food, but the cord for way to short in order to put it into the nearest socket.

Great central location, working AC, hot water was always available, nice design of rooms, enough amenities in the room, enough towels, extra pillows if needed, a safe, blow dryer, extra rolls of toilet paper, liquid hand soap and shampoo/bodywash

Stayed in September 2021

We stayed in room 1 on the ground floor. The room was very small, Tv didn't function, room had moisture damage, we had some drains running through the room hidden behind gypsum that were incredibly noisy evey time the rooms on top of us flushed or showered. What was worst of all was that the cleaning staff were stupidly loud at 6.30-7am on a saturday and sunday morning, calling out and filling buckets of water right outside our door, throwing towels from three stories up into the courtyard.

Good air-conditioning, quite clean and great water pressure

Stayed in September 2021

Nothing

There was everything you might need in this studio place, everyhting was comfortable, we slept very well too. There was no noise from the streets. The location is great and very central. The hosts were very nice and we could leave our suitcase until later. Thank you!

Stayed in September 2021

I believe the could try to get at least one or two park for guests.

The lady was very friendly and ready to help in every way, unfortunately the property don’t have a car park, even the road of the property have no car park available because all is for residents, we found a place to park our car about 5 minutes away but was ok because is very safe city.

Stayed in August 2021

Pathetic customer service

Stayed in August 2021

We could hear loud noises from 6am right outside our room, in the patio. We were also woken up by the owner when she was chatting outside our room.

The position

Stayed in August 2021

The central open column makes it a bit noisy in the morning when people are moving about . The pool was empty :(

Friendly staff , liked the traditional Maltese architecture of the building, Use of a washing machine. Was able to leave luggage there after check out. Secure but simple door access system. Amazing view from the top floor. 3 minutes walk from the centre.

Stayed in August 2021

The host treated me very unfairly. I had booked a studio for a week (unfortunately without cancellation) and was looking forward to my annual vacation. Two days before my departure for Malta, the Minister of Health ban the entry of tourists without a vaccine !!! This canceled all my plans! The host of the hotel didn’t show understanding and keeped the entire amount for the reservation, although it wasn’t my fault that I can not enter the country. He didn’t even agreed to change the dates of stay. He offered me to pay him another extra 200 euros fee if I want to change the booking details. The studio is modest and does not offer extras, but it is the most expensive I have booked. I experienced the great disappointment of the hospitality and fairness to the tourists in Malta!

Nothing good!

Stayed in July 2021

Very basic kitchen utensils (1 knife, 1 normal fork, 2 plates, 2 small glasses, no salt, pepper...); broken water boiler; no washing powder; no hangers in the walking closet The sandstone walls breaking down, spoiling dust all over the place; no view; very small bathroom

Proximity to the city center, good air conditioning; big, comfortable leaving and sleeping space.

Stayed in September 2021

n/a

Management were very helpful with all our requests and organised a taxi to collect us from the airport. Air-conditioning was great.

Stayed in September 2021

It was very overpriced, I thought I booked the last room only to discover next day similar suite for 2 people was over £200 less. It was just a standard suite. There were crumbs falling from the ceiling, so couldn't keep food and clothes exposed. The water pressure in the wash basin was very slow and low. Shower was fine.

Location was great which is the main reason for choosing this suite. There were a lot of stairs to get here but I soppose it's similar every where in that area

Stayed in August 2021

There are no comments available for this review

Stayed in October 2021